311DCgov Profile Banner
DC311 Profile
DC311

@311DCgov

Followers
30K
Following
4K
Media
2K
Statuses
79K

The official Twitter page for the DC311 Call Center, providing city services and information 24/7 365 days a year. Dial 9-1-1 for emergencies. #WeAnswerTheCall

Washington, D.C.
Joined June 2011
Don't wanna be here? Send us removal request.
@311DCgov
DC311
8 days
Submit DC 311 city service requests on the go. Download the DC 311 mobile app today! Download on the App Store: https://t.co/4rzSjfxdv9 Get it on Google Play: https://t.co/YmTqcUwqVn
0
0
0
@311DCgov
DC311
9 days
Last week, DC 311 handled 13,514 calls for service for District residents. These were our top 5️⃣ service requests. ⤵️
0
0
0
@DCDPW
DC Department of Public Works
10 days
🏙️ Leaf Season is underway, DC! 🗓️ Crews are officially collecting leaves across the city in Section A. Section B residents, your first pass starts November 17. Here’s how to stay updated: 📬 Sign up for our newsletter: https://t.co/Jms9scMn9J 📱 Follow DPW on all social media
1
1
0
@DCDPW
DC Department of Public Works
10 days
Halloween isn’t over until pumpkins are composted! 🎃♻️ Check out this video to see how to cut and drop off your pumpkin the right way, and help DC turn food waste into something good for our city. 📍 https://t.co/qvyOk6QDOo
0
1
0
@311DCgov
DC311
10 days
🚨SERVICE ALERT🚨 Please be aware that the DC 311 Mobile App and Web Portal will be undergoing scheduled maintenance on Wednesday, November 12, from 9 PM to 4 AM. During this time, please call 311 or 202-737-4404 to submit your service request.
0
1
0
@MayorBowser
Mayor Muriel Bowser
11 days
In observance of Veterans Day, DC Government services and office hours will be modified today. For more information about ongoing District operations ➡️ https://t.co/H6rCEBOAmM
5
7
3
@MayorBowser
Mayor Muriel Bowser
11 days
On Veterans Day, we honor DC service members for safeguarding our freedom, values, and democracy. Today and every day, we are grateful to our veterans for their service to our nation.
11
30
100
@MayorBowser
Mayor Muriel Bowser
11 days
We’re currently experiencing DC's first Cold Alert of the season. We want to remind you: we have shelter space for anyone who needs it. Call the Shelter Hotline to request free, accessible transportation to a DC shelter: (202)-399-7093
0
14
9
@DC_HSEMA
DC Homeland Security & Emergency Management
12 days
Due to expected low temperatures, DC will be under the first Cold Alert of the season from 8 PM today, 11/10 until 9 AM tomorrow, 11/11. Overnight temperatures will feel like 18 degrees. Find shelter and other assistance at https://t.co/HTpX9GcIKa
2
32
13
@MayorBowser
Mayor Muriel Bowser
15 days
Reminder: In observance of Veterans Day, @DCDPW will "slide" household trash and recycling collections to the next day. Trash and recycling collections will be on their regular schedule Monday, November 10. Learn more ➡️ https://t.co/cZeoazJfWC
0
5
3
@MayorBowser
Mayor Muriel Bowser
15 days
It’s hypothermia season in Washington, DC. Let me be clear: DC has enough shelter beds for anyone who needs one. If you, a loved one, or a fellow community member need shelter—come inside. There's space. Shelter hotline for free transport: 202-399-7093
1
25
31
@DCDPW
DC Department of Public Works
17 days
Great news for homeowners in DC🏠🌟 Homeowners aged 65 and older, or those living with a disability, can apply for the Sidewalk Shoveling Exemption Program to ensure they are ready for winter. Apply by Nov 30, 2025 Learn more: https://t.co/p6x12aPSeE
0
8
5
@OCTODC
DC Office of the CTO
23 days
Our tech innovators have been nominated for multiple @State_Scoop LocalSmart awards – and so have the IT projects we’ve supported for @DMEforDC @OUC_DC @dcfireems 🗳 Help us recognize our work, vote at: https://t.co/EG96VB9fuV 🚨Tomorrow is the last day to vote.
1
2
1
@MayorBowser
Mayor Muriel Bowser
1 month
It's one of the most beautiful times of the year in our nation's capital. As leaves begin to turn, our teams are getting ready for leaf collection season—and you can too. Get the leaf tracker app, know your section, and follow @DCDPW for the latest updates!
3
4
10
@MayorBowser
Mayor Muriel Bowser
1 month
In observance of Indigenous Peoples' Day, DC Government services and office hours will be modified on Monday, October 13. ‌ For more information about ongoing District operations ➡️ https://t.co/4F3pVIX0bV
5
13
14
@wmata
Metro Forward
1 month
Service Alert! This holiday weekend, trains will single track on the Red line between Silver Spring and Forest Glen stations. 🔴 ➡️ On Monday, Metro will run on a holiday schedule for Indigenous Peoples’ Day and Columbus Day. Learn more: https://t.co/5cIrUfOoSs
1
6
9
@DCDPW
DC Department of Public Works
1 month
Long weekend coming! Don’t miss your pickup. 🛑 No DPW collections Monday for Indigenous Peoples’ Day. Trash, recycling, and food scraps will slide one day later next week. Stay on schedule: https://t.co/vtzQqslLnB
0
1
2
@311DCgov
DC311
2 months
Last week, DC 311 handled 11,560 calls for service for District residents. Need to submit a service request? Call 311, Text "NEW" to 32311 (DC311), Use X, our Mobile App or our Online Portal for all your city service and information needs.
0
0
0
@wmata
Metro Forward
2 months
It’s time to toss out last year’s Kids Ride Free card! 🗑️ Starting today, only 2025 – 2026 cards will be accepted! ✅ DC students, you'll need to see a station manager to enter & exit stations if you do not have the correct card.
0
10
29
@311DCgov
DC311
2 months
Last week, DC 311 handled 11,816 calls for service for District residents. These were our top5️⃣service requests. ⤵️ 1️⃣ Bulk Collection 2️⃣ Parking Enforcement 3️⃣ Scheduled Yard Waste 4️⃣ Rodent Inspection and Treatment 5️⃣ Residential Parking Permit Violation
0
1
2