Due to expected low temperatures, DC will be under the first Cold Alert of the season from 8 PM today, 11/10 until 9 AM tomorrow, 11/11. Overnight temperatures will feel like 18 degrees. Find shelter and other assistance at https://t.co/HTpX9GcIKa

After five successful weeks, Director McGaffin celebrated the graduation of the latest cohort of the OUC Junior Academy! Congratulations to all participants, we look forward to seeing many of you walk back through our doors as public servants in public safety.

It’s hypothermia season in Washington, DC. Let me be clear: DC has enough shelter beds for anyone who needs one. If you, a loved one, or a fellow community member need shelter—come inside. There's space. Shelter hotline for free transport: 202-399-7093

The @SafeDC team regularly sits chairside to maintain understanding of evolving public safety communications workflows and the improvements we are continuing to make around technology and operations to ensure we provide the best service to residents and visitors of the District.

OUC works collaboratively with providers to continue to improve emergency communications. During a visit with members of the AT&T FirstNet & Public Sector Solutions team, our IT team had the opportunity to discuss best practices and lead them on a tour of our facility.

Last week, our Heroes in Headsets received 18,917 calls for service for police, fire, and EMS, and handled 88 text-to-911 sessions with 96.68% of calls answered in 20 seconds or less. #WeAnswerTheCall

#HiringAlert! The Office of Unified Communications is looking to hire twenty-eight (28) Telecommunications Equipment Operators (911 Call Takers). Apply today! JOB ID: 30556 ➡️ https://t.co/eOUKi9Ljb0 Application period ends November 9, 2025.

MPD reminds the public that four Special Juvenile Curfew Zones are in effect again this evening from 6:00 p.m. through 11:00 p.m., when a citywide curfew for everyone under the age of 18 takes effect. Maps of each zone are pictured below. Read more: https://t.co/3psDxd8Tdf

Did you know there's a free Lyft code to get home safely in DC for Halloween? From now until 4AM, use the SoberRide code to get $15 off your ride home: SAFEHALLOWEEN25 Let’s work together to have safe roads tonight, DC.

Emergency preparedness doesn't have to be a trick. Turn it into a treat with your kids. Who can pack the fastest “go-kit”? Make a DIY emergency kit. Grab stuff you already have:​ ✅ Flashlight​ ✅ Water​ ✅ Snacks​ Download your go-kit list at https://t.co/MsTMXeBUs8

Our tech innovators have been nominated for multiple @State_Scoop LocalSmart awards – and so have the IT projects we’ve supported for @DMEforDC @OUC_DC @dcfireems 🗳 Help us recognize our work, vote at: https://t.co/EG96VB9fuV 🚨Tomorrow is the last day to vote.

If you ever need someone to talk to about how you're feeling, the 988 Lifeline is available 24/7. Call or text 988 or chat online with a caring counselor at https://t.co/rRqUSHdSYF.

🌧️ Driving in the rain? Stay safe with these tips:​ Plan accordingly:​ ⚠️Delay travel if possible​ 📲Sign up for @‌AlertDC​ 🚗Turn around, don't drown​ Visit https://t.co/4ThGzM2pmT to learn what preparedness steps you can take to be ready for severe weather.

Be better prepared for any emergency with Smart911. By signing up, you can share lifesaving information about your household with 9-1-1 and receive targeted emergency alerts. Download on the App Store - https://t.co/fMu7MDl8Su Get it on Google Play - https://t.co/vdRjO7TkgN

Last week, our Heroes in Headsets received 18,469 calls for service for police, fire, and EMS, and handled over 65 text-to-911 sessions with 97.59% of calls answered in 20 seconds or less. #WeAnswerTheCall

This week, the participants of the OUC Junior Academy had the privilege of visiting the @DCPoliceDept Harbor Patrol Unit to learn more about the work of this incredible team, entrusted with patrolling all of the rivers, inlets, and waterways of the District.

Yesterday, OUC hosted the Fall cohort of the @DCPoliceDept Community Engagement Academy. During their visit, participants learned about new and emerging technologies in 911 and took a mock version of our CritiCall exam to learn more about what it takes to be a 911 call taker.

In FY25, this incredible team fulfilled 18,480 requests (the highest number of requests received in a fiscal year) within mandated time frames, 100% of the time. The achievement was an almost 32% increase from the previous year and a performance record!

OUC's Transcription Unit is a small but mighty team vital to agency success. They are responsible for the authentication of 911 calls and providing documentation for court proceedings for a multitude of public safety partners and clients like the Assistant US Attorney and OAG.

Learning how and when to call 911 in an emergency is a life skill that's never too early to learn! It was an absolute treat to visit some of our youngest residents at Capitol Hill Day School this week and teach them how they too can be 911 heroes.