
Office of Unified Communications
@OUC_DC
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Washington, DC's public safety communications center, dedicated to delivering reliable 911 & 311 services and managing radio communications. #WeAnswerTheCall
District of Columbia, USA
Joined June 2016
RT @DCPoliceDept: 📚✏️ MPD wishes all students and teachers a safe and successful first day of school! 🎒✨. As you head back to the classroom….
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RT @MayorBowser: Slow down, DC! 🚸. With the first day of school today, this is your reminder to drive carefully, watch for pedestrians, sto….
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RT @MayorBowser: It's here!. We just released the Back to School Guide for the 2025-26 school year.📝🍎. From out-of-school programs to the n….
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Last week, our Heroes in Headsets received 18,749 calls for service for police, fire, and EMS, and handled 110 text-to-911 sessions with 94.99% of calls answered in 20 seconds or less. #WeAnswerTheCall
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RT @MayorBowser: We want to remind you, DC, about the confidential, 24/7 mental health resources available. It's okay to not be okay. You….
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RT @988Lifeline: Feeling overwhelmed? You're not alone. 💜. Emotional support is available 24/7. Text 988 to connect with a trained, caring….
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Today, OUC participated in the @OYP_DC Young Adult Hiring Event at @arenastage where we talked to District youth about our career pathways and our Junior Academy which begins next month!
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Last week, our Heroes in Headsets received 18,637 calls for service for police, fire, and EMS, and handled 150 text-to-911 sessions with 96.16% of calls answered in 20 seconds or less. #WeAnswerTheCall
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RT @MayorBowser: DC has world-class city services. We're on the job—answering calls, cutting grass, picking up trash. Kids head back to sc….
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Another successful #NationalNightOut! Here’s to an incredible evening, joining @DCPoliceDept and several of our public safety partners out in the community to connect and celebrate!
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RT @MayorBowser: We just wrapped the final week of the Marion Barry Summer Youth Employment Program—one of our commitments to making sure t….
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Last week, our Heroes in Headsets received 18,752 calls for service for police, fire, and EMS, and handled 150 text-to-911 sessions with 95.72% of calls answered in 20 seconds or less. #WeAnswerTheCall
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2,000 Telecommunicators touring OUC’s mobile center.300 calls from DC handled remotely in Baltimore, MD.40+ OUC team members operating seamlessly . That’s a wrap on #APCO2025! Thank you to all who made it a success!. More information on OUC at APCO ➡️
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RT @DC_HSEMA: Heads up, DC! The @NWS_BaltWash has issued a Severe Thunderstorm Watch for the District today until 8:00PM. Do not walk, dri….
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OUC team members led a Think Tank Session at #APCO2025. Attendees participated in an interactive discussion about what drives a positive work culture. OUC shared how they’ve built a high-functioning organizational culture by investing in people, training, and employee wellness.
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Director McGaffin hosted @CherylKagan aboard THOR at #APCO2025. OUC is remotely handling live 911 and 311 calls from Washington, DC while parked on the conference floor in Baltimore, MD!. Thank you, Senator Kagan, for your continued advocacy for and support of our 911 heroes.
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