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Rosaria Cirillo | Wow Now, CCXP Profile
Rosaria Cirillo | Wow Now, CCXP

@wownowexp

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Author #YellowFactor #happinessinbusiness #HappinessChangeCatalyst HCX advisor speaker inspiring leaders 2 pursue #HAPPINESSdrivengrowth #happinesscontribution

Amsterdam, Koog a/d Zaan, EU
Joined July 2014
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
4 years
šŸ†•šŸŽ™ā–¶ļø#HappinessContributionShow New episode alert! [Available NOW on your favorite podcast platform] Episode 8ļøāƒ£ Insight 2: What is Happiness and Why Happiness Contribution? In this ā€œInsight episodeā€ (20 to 30 minutes recording in which we share in-dept… https://t.co/om117UYntW
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
1 year
Are you relentlessly trying to improve Customer & Employee Experience to ensure business growth? Read more šŸ‘‰ https://t.co/9BsRLoViMV #GuestPost #happinessinbusiness #customerexperience #happinessdrivengrowth #AchievingLastingGrowth #NetPromoterScore #happinessfirst
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
1 year
Through repetition and consistency, you can hardwire happiness into your customer experience, which builds customer loyalty and employee motivation. Read more šŸ‘‰ https://t.co/mcpsB3u0gQ #GuestPost #happinessinbusiness #customerexperience #happinessdrivengrowth
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
In the pursuit of numbers & scores, weĀ mustn’tĀ lose sight of what truly drives customer experience: Happiness. Read more šŸ‘‰ https://t.co/zYudgrNiWm #GuestPost #happinessinbusiness #customerexperience #happinessdrivengrowth #AchievingLastingGrowth #NetPromoterScore
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
Laughter Yoga is a great copying mechanism, even in challenging times: A quote from the founder Dr. Kataria which I love and has become the motto of the movement is ā€œI don’t laugh because I’m happy, I’m happy because I laughā€ Read more šŸ‘‰ https://t.co/onlnYv4pm8 #yellowfactor
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
"International Laughter Yoga day is celebrated on the first Sunday of May worldwide, and its celebration is a positive manifestation of world peace and is intended to build up a global consciousness of brotherhood and friendship through laughter." https://t.co/qSAYf3rMSA
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
"Rather than being purely transactional, your strategy and leadership should focus on the following three elements that Rosaria defines as the basis of HCX (the future of CX) andĀ Happiness Driven Growth" https://t.co/gza5vTUr23 #GuestPost #happinessinbusiness #customerexperience
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
And another useless tracking this eve! I checked that it started correctly but stopped tracking as I put my phone in my pocket!! Seriously @fitbit ??? What a joke!! I have been a loyal client for past 10 years & didn’t won’t loose past data but now u r even failing at collecting
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
Many studies have demonstrated the beneficial effects of laughter, thanks to the release of endorphins and other happiness chemicals, and increased oxygenation. Read more šŸ‘‰ https://t.co/OXlkYwjRjJ #yellowfactor #laughter #LaughterYoga #happinessinbusiness #customerexperience
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
When your approach to customer experience incorporates these three elements that Rosaria defines as the basis of HCX (the future of CX) andĀ #HappinessDrivenGrowth, customers and employees come away feeling pleasant and enriching emotions. Read more šŸ‘‰ https://t.co/JcTIBReSQ7
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
Laughter Yoga is the brainchild of Dr. Madan Kataria, an Indian physician from Mumbai who started the first laughter club in a park on 13th March 1995, with just 5 people. Read more šŸ‘‰ https://t.co/Tr9C3GKjqE #yellowfactor #laughter #LaughterYoga #happinessinbusiness
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
"Based on theĀ analysis of over 300 trailblazersĀ cases and findings from neuroscience and positive psychology, Cirillo’s ā€œSunflower of Happinessā€ identifies nine factors we can nurture to design and deliver HCX experiences." https://t.co/Kg95sATGdT #GuestPost #happinessinbusiness
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
Laughter Yoga is a wonderful practice & discipline based on the revolutionary idea – simple and profound – that anyone can laugh unconditionally, without relying on humor, jokes or comedy. Read more šŸ‘‰ https://t.co/lH5Tk7agRI #yellowfactor #laughter #LaughterYoga
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
On the 13th anniversary of my father losing his life to cancer, donating 50% of royalties coming from #YellowFactor book sales on Amazon and bulk orders from 2023 (and part of 2022). Join the Fight against Cancer by donating too! Donation page
give.5forthefight.org
Help us reach our goal! Your support will make a meaningful difference. Every contribution brings us closer to success. Join us today and be part of something impactful.
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
A lot of health, mood and performances related benefits make laughter yoga a remarkable fun and inexpensive solution for many current business problems Read more šŸ‘‰ https://t.co/SORv281Zeu #yellowfactor #laughter #LaughterYoga #happinessinbusiness #customerexperience
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
#HappinessContributionShow New #podcast episode alert! Listen to "E23 Interview 11: Meet Dorota Klop-Sowinska, Executive Career Coach, Author of Career Jump, Founder of DoSo! Coaching" by The Happiness Contributionā„¢ Show.
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
Have you already read our post about "The power of Laughter & World Laughter Day"? ā–ø https://t.co/rDO0nXfb0B #yellowfactor #laughter #LaughterYoga #happinessinbusiness #customerexperience #happinessdrivengrowth
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
"When considering that ā€œunpleasantā€ emotions are mainly a result of unmet needs, your customer experience strategy can promote happiness by proactively meeting your customers’ needs and by empowering your employees to address these needs." https://t.co/buCiFstAaG #GuestPost
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@SaamduCh
Dr. Saamdu Chetri
3 years
The second book on happiness published. https://t.co/JA9a9v5zei
Tweet card summary image
link.springer.com
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@wownowexp
Rosaria Cirillo | Wow Now, CCXP
2 years
Have you read yet our contribution to the book #UnderstandingHappiness recently published by @SpringerNature? Happiness-Driven Growth: Achieving Business Prosperity Through Happiness https://t.co/2g6FVpTALY #happinessdrivengrowth #happiness #competitiveadvantage
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