We are almost 2 weeks away from exhibiting at the 2024 RMAi Conference in Vegas on Feb. 6-8th. We hope to see you there! @RMA_Intl #RMAi

We're particularly excited to be participating in the @onlinelenders OLA Tribal Lending Conference after seeing the record-breaking number of registered attendees! There's still time to join us in Southern California Nov 6-8. Sign up here

Congratulations to our own @Nealjags for winning this year's ACA ACPAC Ambassador Award! Well deserved. VoApps DirectDrop Voicemail is a huge ACPAC supporter with Neal leading the charge.

When ending a call, “goodbye” seems like the most natural conclusion. But it can give the recipient a feeling of a definitive conclusion when in actuality we’re hoping to encourage them to respond back. Something like, “Talk to you soon” gives people an invitation to call back.

ATTENTION: Checking in from Las Vegas at @ACAIntl's IGNITE 2023! Looking forward to seeing all of you in person and seeing some of the amazing sessions throughout the week!

Always here to help you achieve your goals! Let us help you build the best strategy to reach your consumers.

Leaving an effective voicemail is one of the top ways to increase your inbound calls and put the power back in your consumers’ hands. Research shows that with every touchpoint you make, the likelihood of your prospect responding increases by 10%.

You should avoid phrases like, “If I could just have a few moments of your time” when speaking to consumers. This is a common permission phrase we use that leaves the door open for people to dismiss you immediately.

Personalization is key to strong communication. Do your research and make sure you know how to hit your audience’s pain points and ask probing questions. Make sure you know your audience well enough to personalize the message that you will be communicating to them.

These contact methods are preferred by your consumers, and they will expect you to use them this year: ➡️ Email ➡️ Social media ➡️ Text messages ➡️ Voicemail Have you updated your contact strategy with a plan to include these all of these methods?

According to @JDPower, 41% of retail bank customers are now digital-only. In contrast, most credit unions have not kept pace with a digital-first strategy. Digital messages are painless and let contacts know about special promotions or offers your credit union is running.

Don’t you want to see what all the buzz is about?

A recent ruling from Northern California showed agencies need to use a “more robust” process of notifying users of any changes to their Terms of Service or they risk being in direct violation of the FDCPA. You can read more on it in @ACAIntl's magazine:

Some people have a hard time keeping track of upcoming payments. Voicemail can be used as an easy way to reach out without bombarding people with notifications.

Think outside the box when contacting your customers. Don't just reach your audience when they miss a payment—leave thank you messages, time-sensitive reminders or even let them know when and where you'll be for upcoming events and webinars.

This month we'll be attending the @RMA_Intl, @ACAIntl and NASP conferences! Who else will we see there?

In a report from @ZippiaInc, only 37% of new business prospects felt a salesperson had provided the information they needed to address their specific concerns. Focus on clarifying your messages for consumers by creating scripts that convey all you need to within your message.

You want to make it easy for your consumers to pay off their debts, right? Give them options and reduce friction. Read more about one of those options here: https://t.co/GxDkuGt6Cm

Warning: Voicemail deliveries have been known to lead to extreme exhaustion brought on by excess inbound calls!

Business owners and hiring managers know how difficult it has been to hire in this current market. Voicemail campaigns are a tool that can be used by just about any industry looking to reach more people without having to add staff.