J.D. Power
@JDPower
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Intelligence that fuels performance. Data and analytics that improve business and customer experience.
Joined June 2009
New data from J.D. Power shows the U.S. auto market lost steam in June—with the lowest SAAR in a year. Why? Shoppers rushed to beat rising tariffs in April and May, but now we’re seeing the “payback effect,” says Thomas King. @Automotive_News:
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Financial health is on the decline—a shift that follows two months of modest improvement. So… what's going on?. ➡️ Only 32% of bank customers are financially unhealthy.➡️ Most say expenses are rising faster than income. This one’s worth a read:.
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From Configuration Data to the After-Sales Experience, our data sources provide continuous insight into the new-vehicle lifecycle.
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To help you keep up with the changing dynamics in the auto market, we introduce our growing suite of products that provide data on an ongoing, near real-time basis. More:
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The inaugural J.D. Power U.S. Tax Preparation Satisfaction Study goes live on Aug. 6!. Discover the drivers of satisfaction for DIY and professionally advised filers and find out which brand ranks the highest for customer satisfaction. More:
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The J.D. Power 2025 U.S. Manufacturer Website Evaluation Study (MWES)—Summer results, releasing to subscribers on July 16, will rank 30+ OEM mass market and premium websites in terms of new-vehicle shopper satisfaction. Learn more:
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The J.D. Power Financial Services Intelligence Update is now available as a podcast so you can listen anytime, anywhere. Each episode brings timely insights on the trends shaping banking, wealth and financial health. Listen & subscribe: .YouTube:
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What's the true link between debit card activity and customer loyalty? We've crunched the numbers in our latest report. Unlock key insights to boost your customer retention!. Client-exclusive insight is available on The Insider:
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What drives long-term value in insurance? On the latest episode of the J.D. Power Insurance Intelligence Podcast, we’re unpacking Customer Lifetime Value—how it’s measured, why it matters and what insurers can do to retain high-value customers. Tune in:
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In Canada, the bank branch is becoming more than just a place to deposit a check. It’s becoming a lifeline. According to the J.D. Power 2025 Canada Retail Banking Advice Satisfaction Study, more than 44% of bank customers in Canada are now considered financially vulnerable.
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Travel & Hospitality Intelligence Podcast: "The State of Summer Travel" is live!. 🌟 Andrea Stokes breaks down hotel trends. 🚗 Azari Jones reveals how to dodge rental car headaches. 🛫 Michael Taylor explains what’s behind air traffic delays. Tune in:
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Your feedback drives real change. See how the J.D. Power U.S. Initial Quality Study influenced everything from cupholders to infotainment systems. The J.D. Power 2025 U.S. Initial Quality Study (IQS) releases tomorrow! Are you ready to see this year's top performers?
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While digital wallets are changing the game at checkout, banks risk losing critical visibility!. Our latest client-exclusive insight on the Insider reveals the strategic steps banks must take to remain relevant. Don't get cut out!. The Insider:
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Exclusive interview with Scott Fischer, general counsel & head of government relations at Lemonade Insurance!. We talk about building AI governance that’s smart, compliant and built to last, from navigating regulations to managing risk and bias. Tune in:
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BLOG: Strategies for utilities to tackle rising electric bills. Rising residential electric bills pose a challenge for both customers and utilities. However, by promoting energy conservation and offering flexible billing, utilities can help!. Blog:
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