Exclusive interview with Frank Neugebauer of Cincinnati Insurance! What does real AI governance look like inside a major insurance carrier?. Frank takes us behind the scenes on making AI governance practical, collaborative and even empowering. Tune in:

Robo-advisors are changing the way people invest—using algorithms to manage portfolios, minimize costs and optimize diversification. Fees are often just 0.25–0.50% of AUM, making them a cost-efficient alternative to traditional advisors. @Investopedia:

PIN+ Demographics brings together real-time data and insights from J.D. Power and @TransUnion to give you the edge you need for decision-making. Contact your account executive to get started today!

Highlights from the J.D. Power 2025 U.S. TXI Study:. 1️⃣ Smart tech = higher quality & satisfaction.2️⃣ Car wash mode = hassle > help.3️⃣ In-vehicle payments gains traction.4️⃣ Blind spot cameras = must-have. See insights: #AutoIndustry #AutoTech #JDPower

In this clip, Mark Miller speaks with John Riel, director of exhibitor support at Freeman, about the importance of fostering meaningful connections within customer service. View our customer service and technical support series:

J.D. Power data show more than 1 in 10 vehicle repairs aren’t completed correctly on the first visit—costing the industry in three big ways:. - Lower customer satisfaction.- Reduced brand loyalty.- Millions in avoidable costs. @CarBizToday:

Thomas King, president of data & analytics at J.D. Power, will be live in Las Vegas at #AutoSummit26 for a dive into the current state of the auto industry, and how stakeholders can navigate through challenges that lie ahead. Register now & save $200:

Highlights from the J.D. Power 2025 U.S. Small Commercial Insurance Study:. 🗣️ Only 55% of small business customers say they “definitely will” renew with their current insurer. 🔻 Retention is slipping across all groups. More insights:

Highlights from the J.D. Power 2025 U.S. Medicare Advantage Study:. 🆕 New-member onboarding is a weak spot: Only 38% of first-year members say their expectations are met. Early struggles include understanding benefits and prior authorizations. More:

Are you attracting new insurance customers or are competitors pulling your policyholders away?. J.D. Power Loyalty Indicator & Shopping Trends (LIST) helps you pinpoint which customers are shopping, where they’re shopping and more. Put LIST to work: 

Sarah Stormo and her team at FirstBank used insights from the J.D. Power U.S. Retail Banking Satisfaction Study to zero in on key performance indicators. 📅 Attending the UCC? Don’t miss Sarah’s session!.📩 Want to join us? Contact your J.D. Power rep to learn how.

On Feb. 3, 2026, J.D. Power Auto Summit takes over Las Vegas—bringing the industry’s brightest minds to one of the world’s most vibrant stages. This one-day event delivers real-time data & breakthrough insights. 📍 @WynnLasVegas. Register to save $200::

Join J.D. Power and @CInsight on 8/20 for "Digital Reckoning", a webinar exploring the need for digital transformation in life insurance & annuities. We'll examine the digital landscape & share strategies to help insurers meet customer needs. Register:

3 smart vehicle techs profiled in 2025 study rank among the top 10 TXI techs for having the highest satisfaction:. 1. ?.2. Smart Climate Control.3. Smart Driver Preferences. What's #1? Learn about the study:

The J.D. Power 2025 U.S. Tech Experience Index (TXI) Study measures how effectively each automotive brand brings new technologies to market, including the new Smart Vehicle category in 2025. Data releases to subscribing clients on August 20:

Insights from the J.D. Power 2025 U.S. Seat Quality and Satisfaction Study:. - Seat quality worsened from 2024, marking the first increase in its share of issues in 9 years. - The most cited seat problems are seat range adjustment & headrest comfort. More:

Insights from the J.D. Power 2025 U.S. Dealer Financing Satisfaction Study:. 🏦 National banks outperform regional banks in satisfaction, scoring higher in all key metrics. 💼 They're viewed as more resilient in challenging economic conditions. More:

Quick study insights from the J.D. Power 2025 U.S. Credit Card Satisfaction Study:. 📈 Financially healthy, debt-free customers drive gains in satisfaction.📉 Those facing financial strain report lower satisfaction, spend less and use payment plans. More:

J.D. Power research shows that top priorities for first class travelers are:.🔹 Onboard experience—comfort and service matter most. 🔹 Ease of travel—seamless lounges and attentive crew. 🔹 Amenities over price—flyers value quality over cost. @Forbes:

The J.D. Power 2025 U.S. Electric Vehicle Experience (EVX) Public Charging Study shows non-charging visits at public EV stations are at a 4-year low. Cost satisfaction drops sharply for both Level 2 and DC fast chargers. More: