MAKING YOUR JOB IRREPLACEABLE! @vithorky published the book Customer Service in the Transhuman Age and I very much like this mini guide how to avoid your job is substituted by AI👍😎 See my post on LinkedIn to see the text version of it. With Tomas Rasner from @proudlycz_

Hodně otevřený a povedený rozhovor s @vithorky o startupu @Brand_Embassy - o byznysu i lidech, marketingu i HR: https://t.co/K5re9TVsQI via @mladypodnikatel

Jak se bavit se zákazníky? "4 z 5 lidí preferují mluvit s lidmi, nikoli boty," tvrdí @vithorky. #EBF17

Zákaznická péče přes sociální sítě. Jak na ni? Dozvíte se od @vithorky #EBF17 https://t.co/jY3h6B3PcH

I'm looking for an Executive Assistant that will make me the most efficient CEO of the planet. https://t.co/6po108B0h2 #startup #hiring #ea

Hackaton #2 - We hack #behave #php7 and #postman =) @TheNode5

Read: Six mistakes that almost killed our company last year https://t.co/vhVwx0625i #startups #failingforward

Digital Customer Service Resolutions for 2017 https://t.co/RuBzDryZ5E via @brand_embassy

Entrepreneur @vithorky wrote a helpful article about tips and habits for building a successful startup https://t.co/lknfmRaqmx @startupyard

Over 2,000 views of my recent @SlideShare on "100+ tips and habits for building a successful startup" https://t.co/09ZKNy322F #startup

Why Customers, Not Brands, Own Digital Media https://t.co/fJ2Y3bbgUi via @brand_embassy

@vithorky it's nice to see, that things work out well! Go on @Brand_Embassy Nice article @MarketingaMedia #realcustomerservice

Clickbait and the Avaya feeding frenzy | Network World

Good Reporting is the Cornerstone of Good Business https://t.co/A44tKE6JCt #custserv #socialcustcare via @brand_embassy

David Doyle of Lufthansa: we decrease the number of incoming calls to #custserv by proactively recognising impatient customers. #cxeurope

Expectation setting matters. Underinvesting #cx may cost 2x more than overspending. #CXEUROPE

Just arrived to the #CXEUROPE conference hosted by @forrester in London. Hundreds of people by 10 AM, nice!

I’m looking for a super enthusiastic #CRO to scale @Brand_Embassy into a billion dollar company in 5 years.

What We Want From a Sales Candidate: A Cheat Sheet for Job Interviews

The more digital the journey, the higher the satisfaction. @mckinsey