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Vit Horky Profile
Vit Horky

@vithorky

Followers
1K
Following
550
Media
86
Statuses
2K

Co-founder and CEO of @Brand_Embassy, Founder of @futucare. Technology entrepreneur in love with London and San Francisco, CA.

San Francisco, CA
Joined January 2009
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@vithorky
Vit Horky
7 years
RT @JosefKadlec: MAKING YOUR JOB IRREPLACEABLE! . @vithorky published the book Customer Service in the Transhuman Age and I very much like….
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@vithorky
Vit Horky
8 years
RT @dalamusil: Hodně otevřený a povedený rozhovor s @vithorky o startupu @Brand_Embassy - o byznysu i lidech, marketingu i HR: https://t.co….
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rostecky.cz
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@vithorky
Vit Horky
8 years
RT @tuesdaycz: Jak se bavit se zákazníky? "4 z 5 lidí preferují mluvit s lidmi, nikoli boty," tvrdí @vithorky. #EBF17.
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@vithorky
Vit Horky
8 years
RT @tuesdaycz: Zákaznická péče přes sociální sítě. Jak na ni? Dozvíte se od @vithorky #EBF17
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@vithorky
Vit Horky
8 years
I'm looking for an Executive Assistant that will make me the most efficient CEO of the planet. #startup #hiring #ea.
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nice.com
Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
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@vithorky
Vit Horky
9 years
RT @brembassylife: Hackaton #2 - We hack #behave #php7 and #postman =) @TheNode5
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@vithorky
Vit Horky
9 years
Read: Six mistakes that almost killed our company last year #startups #failingforward
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@vithorky
Vit Horky
9 years
Over 2,000 views of my recent @SlideShare on "100+ tips and habits for building a successful startup" #startup.
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@vithorky
Vit Horky
9 years
Why Customers, Not Brands, Own Digital Media via @brand_embassy.
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@vithorky
Vit Horky
9 years
RT @LukasRaim: @vithorky it's nice to see, that things work out well! Go on @Brand_Embassy Nice article @MarketingaMedia #realcustomerservi….
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@vithorky
Vit Horky
9 years
Clickbait and the Avaya feeding frenzy | Network World
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@vithorky
Vit Horky
9 years
Good Reporting is the Cornerstone of Good Business #custserv #socialcustcare via @brand_embassy.
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@vithorky
Vit Horky
9 years
David Doyle of Lufthansa: we decrease the number of incoming calls to #custserv by proactively recognising impatient customers. #cxeurope.
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@vithorky
Vit Horky
9 years
Expectation setting matters. Underinvesting #cx may cost 2x more than overspending. #CXEUROPE
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@vithorky
Vit Horky
9 years
Just arrived to the #CXEUROPE conference hosted by @forrester in London. Hundreds of people by 10 AM, nice!
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@vithorky
Vit Horky
9 years
What We Want From a Sales Candidate: A Cheat Sheet for Job Interviews
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@vithorky
Vit Horky
9 years
The more digital the journey, the higher the satisfaction. @mckinsey
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