David Travis
@userfocus
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Factotum at Userfocus.
London
Joined September 2008
Last week, @bpusability and I announced a prize draw for the 2nd edition of Think Like a UX Researcher. The winners are Andy Wright and Saman Vahdat. Didn't win a free copy? Never mind, pre-orders are now open!
uxresearchbook.com
Think Like a UX Researcher: How to observe users, influence design, and shape business strategy, is a new book for UX researchers published by Taylor and Francis.
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60 Ways To Understand User Needs ( https://t.co/lNByeDXo9i), a fantastic overview of strategies and techniques to get insights into customer needs by @userfocus. Here are my favorites ↓
medium.com
People new to user research often think of surveys and focus groups as the main ways to get insights into customer needs. Here are 60…
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Jonathan Patrowicz, David Marshall, and Kent Millard discuss the first chapter of 'Think Like a UX Researcher'.
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Hey @DVLAgovuk, when I try to renew my car tax I get an 'Invalid card type for card number entered' error. I know I'm choosing the right card type and I've tried different cards. Any suggestions?
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Last year I ran a cohort-based Product Management course. I gave the students one framework for each stage of the product development process. Now I share these frameworks in this thread 👇 #productmanagement #prodmgmt #ship30for30 #startups
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Book: Think Like a Researcher It aims to challenge your perceptions about UX and encourage you to think beyond what’s obvious. Crafted by one of my favorites David Travis @userfocus and Philip Hodgson Get the book 👉 https://t.co/aHke68kyNi
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@va_experience @andybudd @ilyamiskov @michalmalewicz @usabilitycounts @joulee @joenatoli @lauraklein @userfocus ... The most I recalled based on my mental modal 😅 Awesome folks who really engage and share super valuable stuff 🙌
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Ready to take on #UXdesign as your profession? 👏🆙 Our selection of the 6 best #UX #courses for beginners and intermediate-level creators. https://t.co/FMfNsjdj60
@trydesignlab @corralldesign @ProfNordy @MandaLaceyS @DaveHogue @AskBrianWood @arabadzhiev1 @cin_mohr @userfocus
attentioninsight.com
Working in UX design field can be very exciting... But first check out our selection of the 6 best UX courses for beginners and more skilled.
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Read this medium article by @userfocus. I think it's very insightful.
medium.com
People in small companies or people who work as a ‘UX team of one’ often find it hard to gain commitment to do field research because it’s…
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Hey @mediatemplehelp I'm getting an error trying to re-install my SSL Certificate for https://t.co/v3LaDB21lg and none of the help options (like chat) seem to work. Can you provide a link?
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Hey @ecotricity I’m trying to report a death but no-one answers your support phone line for bereavement support or replies to emails sent to accounthelp@ecotricty.co.uk. Can you help?
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The Fable of User-Centered Designer by @userfocus. Fantastic storytelling skills. I so much like it. https://t.co/62Lxj6nPEs
link.medium.com
“Once there was a bright young man who was looking for an effective designer. He wasn’t looking for just any designer. He wanted to find a…
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Think Like a UX Researcher by @userfocus and @bpusability is a simple bible to come to whenever you want to revise the basic theories of UX research. Anyone starting out as a researcher, this is a great book!
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Alternatively, if you want a complete syllabus and can stretch to $55, try this:
If you want FREE Udemy Courses to start learning UI/UX Design, Open this:
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In this article, @userfocus breaks down the 5 habits of highly effective field researchers that lead to productive site visits. https://t.co/uZ3M5J7JZs
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"You can learn a lot from any customer conversation, such as a 'pop up' interview in a café or library, but you'll learn even more by running the interview in context." — @userfocus
https://t.co/rnJ6kxmzg3
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Hat tip to @userfocus This question helps you gauge an organisation's design maturity. #uscb22 @Hello_Im_Peter
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I've been going through a bunch of design agencies in order to create a recommendation list for early stage start-ups and I'm amazed how many agencies claim to "think differently" while saying exactly the same things as all the other agencies.
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"The HMW prompt enables design-team navel-gazing instead of actual customer empathy… People have found ways to use it as a shortcut to feign interest in users."
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