Hugo
@thehugohq
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We build high-performance support teams for some of the world's biggest tech companies. Driven by African millennials. #ImpactSourcing
Chicago, IL
Joined August 2019
We are excited to announce that Hugo is an official partner with Omnisend! . By integrating with Omnisend’s all-in-one eCommerce platform, we’re committed to driving your business growth through seamless omnichannel strategies. #Omnisend #eCommerce #Partnership
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We are thrilled to announce that Hugo is officially an Okendo partner! . By leveraging Okendo’s comprehensive customer marketing platform, we enhance customer experiences and build stronger customer relationships that foster brand advocacy.
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We are thrilled to announce that Hugo is an official BigCommerce partner! . We are leveraging BigCommerce’s SaaS platform to deliver scalable eCommerce solutions. Together, we’re creating seamless online shopping experiences that captivate customers and boost sales.
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We are thrilled to announce that Hugo is an official @Yotpo Partner! Together with Yotpo, we’re building unforgettable eCommerce experiences that drive your business growth. #YotpoPartners.
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To the heroes who make every cog turn and every idea soar! Today, we celebrate 🎉 your hard work and dedication. Take a well-deserved break, you've earned it!. 🥳Happy Workers Day, champs!🥂. #HugoHQ #WorkersDay2024 #LabourDay
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Whether working from home or on a different continent, our work culture allows you to take care of life, stay connected to your team, and deliver on the job. What cozy spots do you like to work from? Please share with us in the comments below!. #theHugoHQ #HugoCommunity
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Challenges are an inevitable part of life's journey. A resilient mindset helps to navigate unexpected circumstances effectively. By focusing on what you can control, you can stay true to your cause while preserving your well-being. Here are some tips to keep in mind:. #theHugoHQ
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This day and every day we celebrate the invaluable contributions and achievements of the women at Hugo and beyond. Happy International Women’s Day!. #InternationalWomensDay #InspireInclusion #theHugoHQ
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We're honored to be named a Clutch Global Award winner, recognizing our top-tier BPO services, excelling businesses globally through dedicated teams and unparalleled client support. Thanks to our talented staff and partners for making this possible!
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If only someone had assembled hundreds of black data annotators (w/STEM degrees) to tackle their not-YET-inclusive algorithms. 👀 @chatgptchatgpt @googlebardinfo @AnthropicAI #InclusiveAI #HireHugo😎.
"Bombshell Stanford study finds ChatGPT & Google’s Bard answer medical questions with racist, debunked theories that harm Black patients". We don't talk enough about how so much of the misinfo perpetuated by these models is specifically about minorities.
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In celebration of the International Day of the Girl Child, Hugo welcomed brilliant young girls to its Lagos office for an empowering day of learning and inspiration. We can't wait to see these young leaders soar. #InternationalDayofTheGirlChild
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This week, we celebrate all the customer experience pros at Hugo. Your dedication to delivering exceptional support with patience and empathy is greatly appreciated, and we commend you for your passion and hard work! . Happy Customer Service Week!
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We're LIVE at the eCommerce Expo London! Join us at our stand - Hall N14-N20, Stand K01. Can't wait to meet you! . #ecommerceexpo2023 #ECE2023 #networkingeventslondon
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We’re live in London at the upcoming E-commerce Expo London 2023 on September 27th and 28th. Make sure to visit Stand no. K01, where we'll connect with other industry leaders and share cutting-edge e-commerce insights shaping the industry's landscape. Connect with our team!
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We’re live in London at the upcoming E-commerce Expo London 2023 on September 27th and 28th. Make sure to visit Stand no. K01, where we'll connect with other industry leaders and share cutting-edge e-commerce insights shaping the industry's landscape. Connect with our team!
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We’re live in London at the upcoming E-commerce Expo London 2023 on September 27th and 28th. Make sure to visit Stand no. K01, where we'll connect with other industry leaders and share cutting-edge e-commerce insights shaping the industry's landscape. Connect with our team!
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At Hugo, we help increase the ability of AI models to recognize, interpret and convert any form of text or text-containing documents into an edible digital format for deeper analysis and future AI applications. We commonly use polygon bounding boxes to achieve this. We capture
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A crucial part of creating a customer support strategy is planning for surges in ticket volumes that could arise from seasonal demand or service crises - two things you must expect as a successful business. The Stonly Webinar will cover four foolproof tactics to stay ahead of
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At Hugo, we understand that exceptional customer experience is the key to thriving in today's ever-evolving business landscape. That's why our team is dedicated to providing personalized support that anticipates and responds to your unique needs. With our adaptable approach, we
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