As the new year begins, we’re switching things up. We want to spend more time focusing on our work, growing our skills and knowledge, and providing the best possible service to our clients. That means shifting away from social media, for now.

But don’t worry! You can always visit us at https://t.co/ieArGxld7u to find great content strategy resources or learn about our services. We can’t wait to engage and work with you all in new and exciting ways in 2022!

Completing a competitive analysis can help you understand the industry you're operating in, and how it's evolving. Simplify the process using our free digital competitive analysis template download. #ContentStrategy #ContentTips https://t.co/nfVVaBkOLB

Does your content make the grade? Content scorecards are a great way to demonstrate content strengths and weaknesses to busy stakeholders. When user testing isn’t an option, scorecarding is a fast and effective way to assess content. #ContentStrategy https://t.co/3fSa5JZzY2

The CSI team is at #RRS21, and we're going into Day 2 with an amazing talk about designing an inclusive participant experience. "Mapping the experience encourages us to think about participating in research as a journey, not an event." - @tylergindraux @radresearchvan

Stop fishing for likes. 🎣 It's time to get specific when defining success for your content. Here are some examples to get you thinking about measuring your content with KPIs. #ContentStrategy #ContentTips

Don't ruin a good question with a bad format. When writing online surveys, make sure you're using the right format for each question. You'll collect better information, and it will be easier to analyze the data you've gathered. 👉 https://t.co/ET1jIsIpEJ #ContentStrategy

Want accurate and meaningful results? A useful survey takes planning. Decide early on who you’re targeting, how many participants you need, and how you’ll reach them. https://t.co/ET1jIsqONb #ContentStrategy

#OnlineSurveys are a great way to measure attitudes or behaviours around content. But don't click send just yet! Follow these #guidelines to help maximize the number of participants who complete your surveys and collect more useable data. Read more 👉 https://t.co/ET1jIsqONb

Chances are your organization's content isn't being written by one team. Content people can be scattered across team and departments. Implementing a content strategy working group can help keep content aligned and on track. #ContentStrategy https://t.co/rIDeBjrp5R

A lot of “required" regulatory content isn’t really required at all. People just think it is, or it's on the website "just in case". It might even be there because no one knows where it SHOULD go. Thankfully, there's a better way to do it https://t.co/xsXvh3346N #ContentStrategy

It feels great to wrap up a project, doesn't it? Unfortunately (or perhaps fortunately), content strategy isn't a project. It's an approach and a discipline. But it doesn't always have to be. #ContentStrategy #ContentTips #Project https://t.co/chZ48wgh6g

Sometimes, a formal content strategy isn't an option. But content considerations don't need to take any extra time or budget. Here are 3 ways you can include content in your current methodologies 👇 #ContentTips #UX #ContentStrategy https://t.co/O7PxAeN80t

Who’s responsible for the #Content on your website? Is anybody in charge? Maybe it’s you? Knowing who makes the decisions is important. The authoring and governance models you choose will have a big impact on the resulting quality of your content. https://t.co/yqGZR7W2Hj

Not every #CTA is created equal. Here are some tips to help you sort through the myriad of "Click heres" and "Read mores" on your website. Want to know more? You can read the full post on the CSI blog👇 https://t.co/Ozqmn0bSdO #ContentStrategy #ContentTips

If your website is governed by less-than-ideal #ContentManagement practices (or none at all), it may be time to switch things up. Keep track of your content throughout its #ContentLifecycle, with the help of some of our free resources. #ContentTips https://t.co/hXmsed2TDL

DON'T assume your content is perfect. DO continue to learn, revise, and improve. Need a refresher on customer-focused content? Get the full list of tips on the CSI blog 👇 https://t.co/eXB9Jrilva #ContentStrategy #ContentTips

In part 2, learn how to effectively map #Content to different stages of your #CustomerJourney. When you’re done, you'll know what content your customer values and when they want it, so you can design for better content experiences. #ContentStrategy https://t.co/tmYwXdFSuC

#Personas tell you who your key users are. #CustomerJourneys tell you why and how they interact with your company. Now, let’s talk content. 💬 Every customer touch point is an opportunity to impact the customer experience through content. Here's how. https://t.co/2kgCiqG3fB

Resilience is important when you work in a content role, but personal resilience can only go so far. Learn how to foster #resilience in your team, to build a stronger and more supportive culture around content. Read the blog post 👉 https://t.co/6YR70O3xJW #ContentTips