@alokebajpai These are very confusing terms!!!!

I mean if gravity was the problem, wouldn't evolution have taken care of it? By placing our brains elsewhere (in our knees?). Coz gravity has been around forever, literally. So evolution had all the time in the world. Also, literally.

As a store associate -> make false promise -> give the assurance of the app and the tech -> win a new customer -> let the tech handle customer frustrations -> rinse and repeat. Jai #tech companies.

I call the store number given on the app and it connects me to an IVRS service that gives me the exact same status as the app #tech . So much tech involvement throughout, it's mind blowing. And it all makes sense now.

I took the assurance half heartedly but still chose to trust them, it being a new age tech startup. Today's the 4th day since I placed my order. The order status on the app hasn't moved one bit since the moment I placed the order.

The app showed delivery after 5 days #tech . I was half shocked and half disappointed but the store associate assured me that the app shows 5 day delivery but the glasses always come in 1-2 days. And that I can check the live status of my order on the app. #tech

I was impressed and half sold thinking its a tech driven company, they'll have more robust processes and ways to ensure faster delivery. I gave my order to Lenskart. They got a new customer. They then asked me to install their app and showed me my order on it.

I finally realized why @Lenskart_com got such a high valuation by calling itself a tech company. Last week I went to a Lenskart store (and a few others) to get prescription glasses. While all the other stores promised a 2-3 days delivery, Lenskart store promised 1-2 days.

Me: "Hi Claude!" @claudeai: Let me make you an interactive artifact to say Hi.

If it's Boeing, I ain't going.

@CRED_support @kunalb11

@CRED_support

6 PM on a weekday in the Pragati Maidan tunnel, enclosed space, jam packed with vehicles, temperature inside higher by 6-8 degrees due to cars running their ACs on full blast and a tanker containing flammable fuel casually strolling along in this. Is this allowed?

Don't know what happened at @rentomojo , used to be quite a trustworthy company. Horrible now. First they send a wardrobe without the hardware, 4 days of follow ups later, they send incomplete hardware packet. Just too bad. @FurlencoSupport is currently the best in the business.

@rentomojo your team keeps committing for the next day. I can't keep taking off from my office to wait for your person to come and assemble the wardrobe.

Very few Indian new age companies disappoint their customers nowadays. @nobrokercom made has consistently made its mark in this esteemed list. Always some or the other screw ups.

And the customer care calls me to tell that they can't help coz they are facing intermittent issues at their end and they don't have a timeline either. Quite an irony for an app that calls itself Cred @CRED_club 🤡

This is a brand building a database of "credible" people without being credible itself. 👏

Is there a fast and easy way to approach the consumer forum? @amazonIN which used to be known for their customer service doesn't really care anymore. Might as well fight them legally.

God forbid if you reach @airvistara counters in Delhi T3 at their shift change time, you'll find empty counters and employees saying we don't know, our shift has gotten over. Vistara is truly becoming Air India.