Scott Dixon
@scott_expert
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Consumer Champion | Consumer Editor Candis Magazine | Consumer & Motoring Disputes Expert | Freelance Writer & Author. Views & opinions my own.
Edinburgh, Scotland
Joined June 2019
📢 After years of winning hundreds of thousands of pounds for consumers, I'm delighted to announce I’m now Consumer Editor for Candis Magazine with a new monthly column fighting for injustices for their readers. The new column is out now if you'd like to check it out 😊
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** NEW BLOG ** The UK Govt has announced a new Private Parking Code of Practice consultation today. Have your say against this unregulated industry that's worth an est. £1.5bn a year. Your voice counts @nicholaslyes @paullewismoney.#parkingcowboys
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Do you rely on online reviews? This week's Substack is a must-read. The CMA reports fake & misleading reviews cost UK consumers £312 million annually. Subscribe for clear consumer tips. #ConsumerProtection #WinWithScott.
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RT @markchristie: The public realm is no longer for the public. It’s simply a canvas for councils to demonstrate their ownership, control a….
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CONSUMER TIP OF THE DAY.Always keep diary notes on FOI requests, reviews & complaints. Amnesia is a common medical condition with Councils & car dealerships, with staff having memory lapses. They hope you forget as well so they don't have to respond. #WinWithScott.
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RT @scott_expert: Will anyone notice? I hardly get any post nowadays as it is. I posted a card 2nd class recently & it took nearly 2 weeks….
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RT @paullewismoney: Watch out for winter fuel payment scams! Apparently everyone will get it but HMRC will then sneak in and take it back!….
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RT @helenlcrane: Good to help this reader who, quite unbelievably, had the wheel fall off her brand new £52,000 Range Rover. while drivin….
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ICYMI: Had issues with lost online deliveries & returns? You're not alone! Pleased to help with this week's @SkyNewsBiz Money Blog consumer dispute: 'I'm in a dispute with TK Maxx about a delivery - who is right?'..#ConsumerRights #DeliveryIssues.
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RT @andrewellson: Lambeth Council finally agrees to refund drivers fined because of the unlawful West Dulwich LTN. That could cost the coun….
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Will anyone notice? I hardly get any post nowadays as it is. I posted a card 2nd class recently & it took nearly 2 weeks to arrive (100 miles).
We're reforming the UK's postal service so it delivers what people need:. ✅ First Class still next-day Mon-Sat.📆 Second Class: every other weekday.🛑 New delivery targets to cut long delays.💷 2nd class stamp price cap remains. 🔗
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RT @scott_expert: CONSUMER TIP OF THE DAY.The retailer must cover return costs for faulty goods - not you. If you have changed your mind, y….
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CONSUMER TIP OF THE DAY.The retailer must cover return costs for faulty goods - not you. If you have changed your mind, you rely on firm's T & Cs. #ConsumerRights #WinWithScott.
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RT @scott_expert: ** NEW BLOG ** The Institute of Customer Service - @instituteofcs - have released their latest Customer Satisfaction Inde….
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RT @scott_expert: Had issues with lost online deliveries & returns? You're not alone! Pleased to help with this week's Sky News Money Blog….
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RT @scott_expert: CONSUMER TIP OF THE DAY.If a firm is trying to enforce unfair T & Cs like £1 a mile for a rejected car under the Consumer….
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It's incredible how much tax we pay in this country, yet where does the money go? So much is wasted - it's sinful.
Friendly reminder to @RachelReevesMP (and colleagues) that if income tax, national insurance, value added tax, fuel duties, alcohol duties, tobacco duties, vehicle excise duties, environmental levies, insurance premium tax, ETS auction receipts, customs duties, air passenger.
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When a retailer thinks they’re too big to honour your refund rights…guess who’s filing for bankruptcy proceedings against them today? Can you guess which firm it is? 😊.#ConsumerRights #WinWithScott
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RT @Ofcom: We've cut the time customers have to wait before they can escalate phone or broadband complaints to alternative dispute resoluti….
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