Rajesh Dogra 🇮🇳
@rajeshdogra7
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Chief Customer Experience Officer-Air India, Tata Group Board Member-AISATS. Airport Services, CX Evangelist, Ex Director,Passport Seva Program,TCS. Views Pers.
New Delhi
Joined January 2010
Passengers aged 60 years and above can now get exclusive discounts on our international network. Book through the Air India app or https://t.co/Fnw0ywgAP1 and get up to 10% off on base fares across all cabins, one free date change, and additional baggage allowance. Offer valid
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Skip the long queues at immigration. With the Government of India’s FTI-TTP(Fast Track Immigration – Trusted Traveller Programme), eligible Indian citizens and OCI cardholders can clear immigration faster with secure, contactless biometric authentication. Additionally, e-gates
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#TravelAdvisory Flight AI314 (Delhi–Hong Kong, 23 Sept) and AI315 (Hong Kong–Delhi, 24 Sept) stand cancelled due to the adverse weather forecast from Typhoon Ragasa in Hong Kong. We regret the inconvenience caused by this situation beyond our control. Passengers are being
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#TravelAdvisory In view of the prevailing situation, Air India will operate two additional flights from Srinagar to Delhi and Mumbai on Wednesday, 23rd April. Details of the two flights are as under: Srinagar to Delhi – 11:30 AM Srinagar to Mumbai – 12:00 noon Booking for
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We have taken another step towards elevating customer experience. Transformation @Air India
Turn on flight mode and let the entertainment take off! Our brand-new Vista service lets you stream the latest movies, series, music and more, on your personal device while onboard. Simply scan the QR code and enjoy an immersive experience. *Content is available only on select
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Thank you @virsanghvi Proud to have managed Passport Seva Program as Global Program Director from TCS. The amazing transformation we achieved was all due to solid support from MEA leadership @MukteshPardeshi then JS, @ctopassportseva Golok Simli and @tanmoychak from TCS
We don’t realise how fortunate we are in India to have one of the world’s most efficient passport processes. In few countries will you get a new passport in a couple of days At least in Delhi, the passport offices have actually got more citizen-friendly over the last year
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We don’t realise how fortunate we are in India to have one of the world’s most efficient passport processes. In few countries will you get a new passport in a couple of days At least in Delhi, the passport offices have actually got more citizen-friendly over the last year
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Thank you @Suhelseth for your kind words.
Air show over Mumbai airfield. Fog over Delhi airfield. But salute the staff of both @airindia and @airvistara for a superlative job under such excruciating circumstances. What amazing people and one doffs one’s hat to them. Truly outstanding!
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Wishing everyone a Very Happy, Joyous, Healthy and Successful New Year 2024🎉🎉
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This is just a glimpse of how the New Air India is shaping up. With 470 new aircrafts coming in and retrofit of existing planes starting soon, future holds amazing opportunities!. Air India, our national pride & one of the most powerful transformation stories in the making 🇮🇳
First look inside our stunning A350-900! 28 luxurious and private suites with full-flat beds in Business Class, 24 Premium Economy seats with extra legroom and comfort, and 264 spacious & ergonomic Economy Class seats. Where will you fly first? ✈ #AI350 #AirIndia #FlyAI
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Amazing progress. So happy to have been part of the journey 🇮🇳🇮🇳
Passport Report Card. At the end of November 2023, @passportsevamea @MEAIndia has issued more than 1.5 Crore passport and related travel documents through Passport Offices in India and Missions/Posts abroad. This has seen more than 16% growth over 2022. @SecretaryCPVOIA
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Congratulations Team India! Now go for the final frontier and win it for a billion people of a proud nation🇮🇳🇮🇳
10 games 10 wins. 👌 Thank you Team India for giving us Non-Stop excitement in this World Cup. The nation can’t wait to see you at the Finals after 12 long years! #FlyAI #TeamIndia #NonStopExperiences #INDvsNZ #CWC2023
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Wishing everyone a very happy, prosperous and sparkling Diwali🎉🪔
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@rajeshdogra7 She is one of the finest examples that I have come across in recent times wrt excellent facelift that the “customer care unit” of Air India has gone through ! A big big thumbs up ! @airindia
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@rajeshdogra7 @airindia The Air India customer experience division is clearly setting up new and revolutionary benchmarks under the exemplary leadership of. Mr Rajesh Dogra ! @rajeshdogra7 @airindia
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Great initiative by @AirIndia's @rajeshdogra7 and team to enhance Customer Experience by opting this #japanese airport culture to see of the plane when departing. Some photos and videos are circulating on @X. 📸-@OntheRoadAJ
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Did not get the new 777 on my way back but had a very good experience with @airindia.Forgot my IPad on my seat last https://t.co/J6VA0x0m4n this morning they had found it & returned it. @rajeshdogra7 #takeoffwithasmile
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Thank you for your kind words @DeekshaVasundh1
@airindia @rajeshdogra7 "I'm absolutely blown away by the top-notch customer service at #NewAirIndia. Kudos to @rajeshdogra7 and the team – this is the epitome of customer delight. A big thank you for swiftly resolving my refund! 👏🛫 #CustomerSatisfaction
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