What Happens to Your Sensitive Data When a Data Broker Goes Bankrupt?

"Two questions matter to AI enablement: Do you have the data to support it? And (more importantly) do you have the data infrastructure to enable it?" - @section__ai.

WLC acquires an optichannel CCaaS . White Label Communications, a provider of white-label #cloudcomm solutions, is acquiring Grupo NGN, an optichannel AI-powered contact center provider. #stuffthosekeywords.

Start with business outcomes, not cool tech!.

“Your privacy is a promise we don’t break”: Dating app Raw exposes sensitive user data

@JamesAndersonCP back in 2008 the TCA established a code of ethics: This isn't new. Let me ask: if someone was double dipping as an agent as he worked as a CM for a CSP, should he establish the code?.

RT @unusual_whales: Walmart, $WMT, has increased prices up to 51% in response to Trump's tariffs, per WSJ

RT @unusual_whales: 20% of job-seekers have been searching for work for at least 10 to 12 months, per FORTUNE.

School is a training ground for task-based thinking.

Selling #AI is selling Change in a big way. Change behaviors, workflows and maybe even Culture.

Relevance beats Strategy in #AI via @sectionschool.

RT @unusual_whales: 20% of job seekers have been looking for work for 10 to 12 months or longer, per Ludwig Institute.

weekly there are announcements from UCaaS providers about Agentic AI additions. People: ask for concrete use cases that reflect actual outcomes for a business like yours. The #AI Hype Cycle is real.

RT @telecompetitor: The report said the first problem is that broadband availability data is aggregated and assessed at the census block or….

AI Supervisor Assist is part of the @intermedia_net Intelligent Contact Center - a fully integrated, omnichannel solution built for businesses of all sizes. Combining voice, chat, email, SMS + analytics, the platform helps orgs manage CX with greater intelligence and efficiency.

so Comcast paid $1.3B for Nitel which is almost 2x what PE paid for Nitel OUCH!.

Celebrating two Wimbledon champions banned for doping is hard to stomach

"With limited demand for lower-priced fares, carriers are poised to reduce domestic main-cabin capacity by about 1% by September," <<-- There is limited demand for lower fares???? Are you high, @Delta?.

there's a reason Metrigy says open cloud platforms. AI needs food to eat. Most orgs don't have consumable data for the AI to eat. The data is uncollected or in a closed system or in a format that the AI can't fathom. Making the data available is the first step in an AI Strategy!.

what happens after someone blocks 2M numbers on their phone number? .SHAKEN/STIR and spam call blocking are not working, @FCC. Your commission actually sucks at doing its job, in every way. Always has, probably always will.