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POWERCONNECT.AI

@powerconnectai

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AI for Utilities ๐Ÿค– โ€” The Future of Customer Experience is Now โšกโฉ

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Joined October 2023
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@powerconnectai
POWERCONNECT.AI
10 months
โšก ๐—ฆ๐—บ๐—ฎ๐—ฟ๐˜๐—ฒ๐—ฟ ๐—จ๐˜๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€. ๐—ฆ๐˜๐—ฟ๐—ผ๐—ป๐—ด๐—ฒ๐—ฟ ๐—–๐—ผ๐—ป๐—ป๐—ฒ๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐˜€.๐Ÿค When #utility expertise meets #AI and speaks the language of the industryโ€”big things happen! @BHC_Global has acquired https://t.co/kgpUeay3Ti, supercharging its growth to deliver faster, smarter,
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@powerconnectai
POWERCONNECT.AI
7 hours
๐ŸŽ‰ ๐—œ๐˜โ€™๐˜€ ๐—ข๐—ณ๐—ณ๐—ถ๐—ฐ๐—ถ๐—ฎ๐—น: ๐—ฃ๐—ข๐—ช๐—˜๐—ฅ๐—–๐—ข๐—ก๐—ก๐—˜๐—–๐—ง.๐—”๐—œ ๐—ถ๐˜€ ๐—ก๐—ผ๐˜„ ๐—Ÿ๐—ถ๐˜ƒ๐—ฒ ๐—ผ๐—ป ๐˜๐—ต๐—ฒ ๐—”๐—ช๐—ฆ ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐Ÿš€ Weโ€™re leading a new era for the energy & utility industry โ€” transforming how utilities engage, serve, and support their customers with intuitive,
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@powerconnectai
POWERCONNECT.AI
15 hours
Oshawa Power ๐˜… https://t.co/kgpUeay3Ti ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿš€ Proud to announce our partnership with Oshawa Power, setting a new benchmark for practical, people-first modernization in Ontarioโ€™s utility sector. Together, weโ€™re introducing Agent360 and Customer360 โ€” AI-powered tools that help
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@powerconnectai
POWERCONNECT.AI
5 days
Happy Thanksgiving ๐Ÿฆƒ ๐Ÿ
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@powerconnectai
POWERCONNECT.AI
9 days
๐Ÿš€ ๐—ง๐—ต๐—ฒ ๐—ก๐—ฒ๐˜…๐˜-๐—š๐—ฒ๐—ป ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฃ๐—ผ๐—ฟ๐˜๐—ฎ๐—น ๐—ณ๐—ผ๐—ฟ ๐—จ๐˜๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€ ๐—›๐—ฎ๐˜€ ๐—”๐—ฟ๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ฑ ๐Ÿ’ก๐ŸŒ In todayโ€™s utility world, customers expect instant answers, multilingual support, and a seamless digital experience โ€” ๐˜„๐—ถ๐˜๐—ต๐—ผ๐˜‚๐˜ ๐˜„๐—ฎ๐—ถ๐˜๐—ถ๐—ป๐—ด ๐—ผ๐—ป ๐—ต๐—ผ๐—น๐—ฑ and
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@StevenDawsonSD
Steve Dawson
11 days
Iโ€™m excited to share that on February 2 in San Diego, Iโ€™m not just attending next yearโ€™s #DTECH, but also the Smart Energy Consumer Collaborative (SECC) + PLMA Symposia on #DERs and #CustomerEngagement and Iโ€™ll be speaking on stage alongside our customer, Georges Gonzalez, MBA
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@powerconnectai
POWERCONNECT.AI
11 days
๐Ÿš€ BRAND NEW PRODUCT LAUNCH! ๐Ÿš€ โณ Utility billing teams are spending HOURS fixing errors manually โ€” and that ends now. โšก Introducing #AI #BillingException360 from https://t.co/kgpUeay3Ti โ€” the industryโ€™s most advanced, proactive billing automation platform. ๐Ÿ”ฅ Now tightly
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@StevenDawsonSD
Steve Dawson
13 days
Today we had our first kick off meeting with one of our #utility customers #Pinellas County #Utilities at our office location in Sarasota. We shared feedback, explored new product innovation, outlined the journey ahead and wrapped up with a little fun ๐Ÿ˜Š Congrats to Pinellas
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@powerconnectai
POWERCONNECT.AI
15 days
๐Ÿš€ ๐—˜๐˜…๐—ฐ๐—ถ๐˜๐—ถ๐—ป๐—ด ๐˜๐—ต๐—ถ๐—ป๐—ด๐˜€ ๐—ต๐—ฎ๐—ฝ๐—ฝ๐—ฒ๐—ป๐—ถ๐—ป๐—ด ๐—ฎ๐˜ ๐—›๐—ถ๐—น๐—น๐˜€๐—ฏ๐—ผ๐—ฟ๐—ผ๐˜‚๐—ด๐—ต ๐—–๐—ผ๐˜‚๐—ป๐˜๐˜† ๐—ช๐—ฎ๐˜๐—ฒ๐—ฟ ๐—ฅ๐—ฒ๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ฒ๐˜€! Weโ€™ve been having a lot of fun working with their incredible team as they take bold steps toward modernizing customer and agent experiences across the
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@powerconnectai
POWERCONNECT.AI
19 days
At https://t.co/kgpUeay3Ti, we believe trust starts with the people and then the technology. Working with customers across North America has shown us that strong relationships are the foundation of every successful AI transformation. Our Founder and CEO, Steve Dawson, continues
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@powerconnectai
POWERCONNECT.AI
23 days
The Human Touch Meets AI ๐Ÿค–๐Ÿ’ก By 2027, every company thatโ€™s invested in AI will look back โ€” to see which launches made impactโ€ฆ and which didnโ€™t. At https://t.co/kgpUeay3Ti, weโ€™re not a moment โ€” weโ€™re the movement. Weโ€™re here to stay. ๐Ÿš€ Replacing outdated enterprise software.
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@powerconnectai
POWERCONNECT.AI
29 days
๐ŸŒ ๐—ข๐—ป๐—ฒ ๐—ฃ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ. ๐—œ๐—ป๐—ณ๐—ถ๐—ป๐—ถ๐˜๐—ฒ ๐—ฃ๐—ผ๐˜€๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€. โœจ๐Ÿš€ We redefine customerโ€“agent interactions in the utility industry through revolutionary #AgenticAI. At https://t.co/kgpUeay3Ti, weโ€™re not just building tools โ€” weโ€™re transforming how utilities connect,
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@powerconnectai
POWERCONNECT.AI
30 days
๐Ÿš€ ๐—›๐—ผ๐—ป๐—ผ๐—ฟ๐—ฒ๐—ฑ. ๐—œ๐—ป๐˜€๐—ฝ๐—ถ๐—ฟ๐—ฒ๐—ฑ. ๐—๐˜‚๐˜€๐˜ ๐—ด๐—ฒ๐˜๐˜๐—ถ๐—ป๐—ด ๐˜€๐˜๐—ฎ๐—ฟ๐˜๐—ฒ๐—ฑ. https://t.co/kgpUeayBIQ has been nominated by @FastCompany as one of the Most Innovative Companies of 2026 ๐ŸŽ‰ From transforming customer experiences to redefining how utilities connect with their
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@powerconnectai
POWERCONNECT.AI
1 month
๐ŸŽƒ ๐—›๐—ฎ๐—ฝ๐—ฝ๐˜† ๐—›๐—ฎ๐—น๐—น๐—ผ๐˜„๐—ฒ๐—ฒ๐—ป ๐—ณ๐—ฟ๐—ผ๐—บ ๐—ฃ๐—ข๐—ช๐—˜๐—ฅ๐—–๐—ข๐—ก๐—ก๐—˜๐—–๐—ง.๐—”๐—œ! ๐Ÿ‘ป Donโ€™t leave your customers in the dark this spooky season. ๐Ÿ’ก Whether itโ€™s payments, outages, or important updates, thereโ€™s a smarter way to keep them informed before itโ€™s too late. At
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@StevenDawsonSD
Steve Dawson
1 month
Yay! My first article on @Forbes ๐ŸŽ‰ Over the last two years, we at https://t.co/61seCmV4er have been helping #utilities navigate their #AI journey โ€” whether itโ€™s through an AI chatbot improving self-service, AI assistance empowering agents to find information faster, or
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@powerconnectai
POWERCONNECT.AI
1 month
AI is taking center stage and https://t.co/kgpUeay3Ti is at the core. โšกAt #ItronInspire 2025, weโ€™re showing how #utilities can turn #data into real-time insights, automation, and customer engagement โ€” redefining whatโ€™s possible when intelligence meets innovation.
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@StevenDawsonSD
Steve Dawson
1 month
โ˜• America Runs on https://t.co/61seCmV4er โ€” and we donโ€™t just bring donuts ๐Ÿฉ to delight and sweeten our utility customers ๐Ÿ’ง โ€” we bring Innovation & AI ๐Ÿค–โšก. After two incredible days at #ItronInspire ๐Ÿš€, the mission doesnโ€™t stop. Weโ€™re close by, helping another water utility
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@StevenDawsonSD
Steve Dawson
1 month
โšก๐—™๐—ฟ๐—ผ๐—บ ๐—”๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐˜๐—ผ ๐—”๐—ด๐—ฒ๐—ป๐—ฐ๐˜† ๐—ฎ๐—ป๐—ฑ ๐—•๐—ฒ๐˜†๐—ผ๐—ป๐—ฑ ๐Ÿš€ Itโ€™s not enough to know where technology is going. Thatโ€™s the easy part. The hard part is understanding how fast itโ€™s moving, and how it will behave once it starts thinking for itself. At #ItronInspire,
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@StevenDawsonSD
Steve Dawson
1 month
What. A. Day. #ItronInspire๐Ÿ’ฅ Non-stop demos, epic interactions, and back-to-back workshops โ€” the energy was off the charts! โšก๏ธ We left with a notebook full of new ideas, product features to power up our AI platform ๐Ÿค–, and a ton of fresh connections (plus a few great reunions
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@powerconnectai
POWERCONNECT.AI
1 month
๐Ÿ’ก โ€œThe usage of assets, the understanding of consumer behavior, and the recruitment of digital natives all rely on the power of data.โ€ โ€” Thomas Deitrich, CEO of #Itron ๐Ÿ‘ ๐ŸŽค Incredible keynote from Gainesville Regional Utilities โ€” hearing Chad Parker and Edward Bielarskiโ€™s
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@StevenDawsonSD
Steve Dawson
1 month
Live at #ItronInspire ๐Ÿ”ฅ Getting ready for the main keynote โ€” and https://t.co/61seCmV4er is taking over the big screens! โšก Check out our new #AMI 2.0 with NET2GRID, where #AI and #disaggregation come together to unlock the next generation of utility intelligence. #AI
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