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Steve Dawson Profile
Steve Dawson

@StevenDawsonSD

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Following
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Founder & CEO at @POWERCONNECTAI | Entrepreneur | Relationship Architect | Passionate About Tech, AI, CX & Digitizing Utilities ๐Ÿ’งโšก๏ธ

Earth ๐ŸŒŽ
Joined May 2011
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@StevenDawsonSD
Steve Dawson
6 months
Hillsborough County Water Resources Department, Floridaโ€™s third-largest water utility, is revolutionizing its #customerservice operations with AI-powered solutions, enhancing efficiency and customer experience. This marks a groundbreaking milestone in #AI adoption for the
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@powerconnectai
POWERCONNECT.AI
3 days
๐Ÿš€ ๐—œ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—”๐—œ ๐—ถ๐—ป ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป! ๐Ÿ’ง Hillsborough Water Resources Department is reimagining customer service by putting AI to work. From โšก faster response times to ๐Ÿ™Œ empowering agents with the right tools at the right moment, this is technology making a
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@StevenDawsonSD
Steve Dawson
3 days
Great run this morning ๐Ÿƒโ€โ™‚๏ธ
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@StevenDawsonSD
Steve Dawson
3 days
Perfect timing ๐Ÿ˜Ž @NintendoAmerica @NinSwitchIntel
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@The_GBA
Green Button Alliance
4 days
#Utilities! Join @POWERCONNECTAI & industry leaders on 10/1 in #Toronto as they expertly educate on cutting-edge strategies for leveraging #AI in #CustomerService, #CustomerEngagement, smarter use of #AMI / #utilitydata, & real-world use cases-all while giving back๐Ÿ’• Register:๐Ÿ‘‡
@powerconnectai
POWERCONNECT.AI
13 days
The wait is over! ๐ŸŽ‰ Weโ€™re excited to host our first-ever "Think Higher AI" Event in Toronto at the Soho Hotel! ๐ŸŒ† Join us for real-world insights, innovation in #Energy & #Utilities, and a special giveback to the #Toronto community. ๐Ÿ™Œ Register here: https://t.co/pLCJYwZQnz
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@powerconnectai
POWERCONNECT.AI
4 days
โšกIntroducing the new Agent360 โ€“ The Ultimate CIS AI Wrapper ๐Ÿš€ 100+ Agentic AI use cases, AI-Guided Assist, live sentiment & seamless CIS/Billing integration. ๐Ÿ‘‰ Improve CSAT, cut call volume, add more intelligence & automation across the entire organizationโ€” no need to rip or
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@powerconnectai
POWERCONNECT.AI
7 days
๐Ÿ‡บ๐Ÿ‡ธ๐ŸŒŸ ๐—›๐—ฎ๐—ฝ๐—ฝ๐˜† ๐—Ÿ๐—ฎ๐—ฏ๐—ผ๐—ฟ ๐——๐—ฎ๐˜†! ๐ŸŒŸ๐Ÿ‡บ๐Ÿ‡ธ Today we pause to celebrate the dedication, resilience, and grit of the hardworking people who keep our communities strong. From the crews in the field to the teams behind the scenes, your effort powers progress every single day. ๐Ÿ’ชโšก
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@StevenDawsonSD
Steve Dawson
7 days
America's power bills surge as AI strains an aging grid
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axios.com
Prices are up and projected to keep rising in 2026.
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@StevenDawsonSD
Steve Dawson
8 days
๐Ÿƒโ€โ™‚๏ธ Running has been my medicine against burnout. Iโ€™ve learned the value of carving out โ€œme time.โ€ Morning runsโ€”no phone, no music, just breath and fresh airโ€”have recharged me, sparked new ideas, and kept me balanced. If youโ€™re feeling drained or stuck, maybe itโ€™s time to find
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@StevenDawsonSD
Steve Dawson
8 days
Great run this morning to Waterside and back. Spotted a few gators along the way, and the sunrise was gorgeous. ๐ŸŒ…
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@powerconnectai
POWERCONNECT.AI
10 days
๐Ÿš€ Customer expectations are changing faster than everโ€”especially in the utility sector. At https://t.co/XbMAm2TDup, weโ€™re showing how AI delivers trust, speed, and real results today, not tomorrow. From smarter voice experiences ๐ŸŽ™๏ธ to rapid deployment โšก and plug-and-play
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@StevenDawsonSD
Steve Dawson
12 days
โœจ Itโ€™s me, hi, Iโ€™m the venue, itโ€™s me ๐ŸŽถ๐Ÿ“ The Soho Hotel, Toronto. Say โ€œI doโ€ ๐Ÿ’ to #ThinkHigher: An #AI Experienceโ€”where sparks fly between innovation and the #utility industry โšก๐Ÿ’ก When weโ€™re not hosting love stories ๐Ÿ’•, weโ€™re shaking things up ๐Ÿชฉ by bringing industry
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@powerconnectai
POWERCONNECT.AI
13 days
The wait is over! ๐ŸŽ‰ Weโ€™re excited to host our first-ever "Think Higher AI" Event in Toronto at the Soho Hotel! ๐ŸŒ† Join us for real-world insights, innovation in #Energy & #Utilities, and a special giveback to the #Toronto community. ๐Ÿ™Œ Register here: https://t.co/pLCJYwZQnz
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@powerconnectai
POWERCONNECT.AI
13 days
๐Ÿถ ๐—›๐—ฎ๐—ฝ๐—ฝ๐˜† ๐—ก๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐——๐—ผ๐—ด ๐——๐—ฎ๐˜†! ๐ŸŽ‰ Letโ€™s be honestโ€”our dogs arenโ€™t just pets, theyโ€™re furry little CEOs of the household. They set the schedule, demand the treats, and give โ€œfeedbackโ€ with a single side-eye. Today, we celebrate the best coworkers weโ€™ll ever
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@StevenDawsonSD
Steve Dawson
15 days
Rain pounds my chest, puddles rise to my feet. A rainbow breaks the stormโ€” freedom feels complete.
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@StevenDawsonSD
Steve Dawson
16 days
When I started https://t.co/61seCmV4er, I didnโ€™t follow the old playbook. No big team, no marketing pushโ€”just vision and #AI as my co-founder. https://t.co/0b8i7fcFRI
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@StevenDawsonSD
Steve Dawson
18 days
Awesome bday! Busy and packed with demos at work. In between coffee break with the wife and captured this beautiful sunset ๐ŸŒ…
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@GridXinc
GridX
19 days
On With Great Power, @sengstromCA GridX Co-Founder & CCO shares how dynamic pricing can reshape when and how Americans use electricity. ๐Ÿ”— Learn more:
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gridx.com
Utilities are transforming rate design with dynamic pricing and demand flexibility to manage electrification, AI-driven load growth, and DER integration.
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@StevenDawsonSD
Steve Dawson
19 days
Wow! What a nice surprise!
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@StevenDawsonSD
Steve Dawson
19 days
โœจ Turning 42 in just a few hours! โœจ This past year has been a real journey, and Iโ€™m just so grateful for all the lessons Iโ€™ve learned along the way. Hereโ€™s to embracing 42 with a heart full of gratitude and excitement for whatโ€™s next! ๐ŸŽ‰
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