I wrote about this with help from Joel Mier — former Netflix Director of Marketing, now a prof at University of Richmond. He was there when Netflix built the culture they're still known for. His research names exactly why most companies lose it. Essay 👉

Companies don't stop talking to customers when they scale. But the orientation flips. The question quietly shifts from "what should we build?" to "does this thing we've already decided to build sound good to you?" That's the gap where bad bets get made.

That fine-tuned machine you built — the one that made your company successful — is exactly the wrong tool for your next big bet. Why is that?

John Lewis: Together, You Can Redeem the Soul of Our Nation

🚨 SPECIAL MESSAGE ALERT 🚨 @TheNCCourage has a special message from the @NCFC_Youth U10 Spirit for their match vs the @UtahRoyalsFC #NoFinishLine @OSullivanDenise @McCaLL2 @prileyfury4life @lynnraenie @khamilton17 @sammymewy @crysdunn_19 @J_Mac1422 @AbbyDahlkemper @merrbear11

7 years of Kristen Kreme Challenge with this crew.

That look after meeting your hero! @CarliLloyd

Collaboration watch: Good @dhinchcliffe piece abt enterprises collaboration adoption. Don't expect winner-take-all.

Plausible guesses on what EV and autonomous driving means for jobs and the economy. Must read from @BenedictEvans

It's time to talk Generation Z. Google put out fascinating report on 13-17yr olds driving next tech trends.

T-20 minutes until 40th Cooper River Bridge Run start. We've run them all.

Persistent collaboration tools. Who are early adopters? Creatives who embrace agile philosophy. #EC17

Today Show taping at Bandwidth today. How great culture makes great business.

Oh, the riffraff you see at the 1/2 marathon...@APGovernment

Kind of fascinating look at human evolution in modern times."C-sections May Be Changing the Course of Evolution"

8% of people would rather endure root canal than sit through a meeting. Curious if new collaboration tools change meeting perception.

A National Women’s Soccer League team in Raleigh? A stadium in DTR? Bring it!

Because of course this is how you want to dress for your 5th bday party...

Supply of drivers will define the battle of car sharing in key markets like NYC. Interesting Uber tactics vs. Juno:

BRUCE!!! A must listen interview with Springsteen in which he compares himself to Barney. https://t.co/dZm3MqMwOs