
Parlance
@parlancecorp
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We improve caller experience, simplify operations, and reduce costs for health systems, enterprises, higher ed, and government. https://t.co/V3YbOP7d7h
Woburn, MA
Joined February 2009
Parlance is integrated with the market-leading EHR systems, such as Epic, AthenaHealth, Cerner, Meditech, and more. Reach out to discuss support for your EHR.
parlancecorp.com
Parlance IVA solutions for patient access contact centers improve patient satisfaction, reduce agent burnout & reduce costs.
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Health systems and hospitals are investing in portals and chatbots, but some populations are more likely to use the phone. Health systems must modernize while keeping care accessible for people that need it. #IVR #IVA #ConversationalAI #speechrecognition #patientexperience
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#ConversationalAI allows callers speak naturally and easily connect to the right destination. Learn more: https://t.co/ROihBjAVZ6
#healthcare #patientexperience
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Provide simple and quick access to healthcare. Let patents use their voices to connect. Learn more: https://t.co/fWiwW3FKOK
#patientexperience #healthcare #AI #conversationalAI
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Conversational AI increases self-service and saves money for health systems. Comprehensive speech-driven solutions bridge the gap between staffing limitations and patient demand. https://t.co/Nd2PAfHFL2
medcitynews.com
As hospitals face consolidation and CIOs are asked to increase staff productivity, tech companies that can support automation with solutions that are easy to onboard are getting heightened interest.
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Bringing automation into the healthcare phone system reduces costs, improves productivity and builds a better culture for frontline employees who are handling calls. When routine callers self-serve easily, access to care becomes faster and easier. https://t.co/Ru9U7PPtwi
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Parlance is a managed service. Organizations subscribe to results instead of buying technology and components. We get your system running, we keep it running, and we guarantee ROI. https://t.co/zoJbNLqW3v
#speechrecognition
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Just how outdated are your customer calling experiences? Businesses spend a lot to get people to call — yet fail to optimize the calling experience. #callerexperience #voicerecognition
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We use speech recognition to modernize and improve caller experience. Operator and agent experience improves as well! When people can speak naturally and connect quickly to the resources they need, routine transfers are eliminated. Learn more at https://t.co/h4LCMB9vBj
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Continuous focus on waste reduction and process improvement improves the quality of products and services, reduces costs, and streamlines operations. Speech-driven self-service solutions improve consumer experience and raise caller satisfaction. #lean
https://t.co/i9bM8jEsSR
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For over 25 years, Parlance intelligent speech solutions have increased customer self service, improved customer satisfaction and increased operational efficiency — in healthcare, enterprise and higher education. https://t.co/Z5CzXt6TRr
#speechrecognition
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People are tired of bad phone experiences with hospitals and clinics. There's a better way. https://t.co/mjXbeykxVe
#callerexperience
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@parlancecorp is an @Avaya Featured Technology Partner. Check us out on their DevConnect Marketplace! https://t.co/z8JO6Zp4gN
#devconnect #avayadevconnect #speechrecognition #speechIVR #callerexperience
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@parlancecorp we help organizations harness the power of voice so they can eliminate hold times for their callers.We get the phone system out of the way and let people speak naturally to connect. https://t.co/pcNvYLhBfb
#callerexperience #speechrecognition #voicefirst
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People are tired of bad phone experiences with hospitals and clinics. There's a better way. https://t.co/qvFYLKpdsv
#callerexperience
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Healthcare switchboards and patient access centers are experiencing staffing challenges, call volume fluctuations, and long wait times for callers who need live support. We've been improving caller experiences for over 25 years! https://t.co/b8VW9A8azs
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𝗣𝗿𝗲𝘀𝗲𝗿𝘃𝗶𝗻𝗴 𝗩𝗼𝗶𝗰𝗲-𝗗𝗿𝗶𝘃𝗲𝗻 𝗦𝗲𝗹𝗳 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗔𝗳𝘁𝗲𝗿 𝗡𝘂𝗮𝗻𝗰𝗲 𝗦𝗽𝗲𝗲𝗰𝗵𝗔𝘁𝘁𝗲𝗻𝗱𝗮𝗻𝘁® 𝗘𝗻𝗱 𝗼𝗳 𝗟𝗶𝗳𝗲. Health systems nationwide depend on Parlance. Callers can speak naturally and connect quickly!
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Parlance voice-driven call routing improves patient experience for health system callers. https://t.co/38J5ewgBX0
#speechrecognition #costsavings #lean #patientexperience #callerexperience
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Parlance voice-driven call routing improves patient experience for health system callers. https://t.co/BkjZUGABbH
#speechrecognition #costsavings #lean #patientexperience #callerexperience
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