We’re no longer active on this account. Follow us on Facebook and Instagram for the latest news and updates. You can also contact us on 0300 232 0011, by emailing customer@moat.co.ukor by visiting: https://t.co/1yd2UdHPbV.

After careful consideration, we’ve decided to leave X from Friday 10 January 2025. After this point, we’ll no longer be active on this account. You can still find us over at Facebook, LinkedIn, and Instagram. https://t.co/xAKOESKpV6. You can also contact us in the usual ways.

We’ll be signing off for Christmas at 5pm on Tuesday 24 December and reopening on Thursday 2 January. You can still access services via MyMoat and report emergencies to our out of hours team on 0300 323 0011. For more details visit: https://t.co/rOLcFnuz6x #HappyHolidays

Lovely to be spending time at the @MoatFoundation Christmas celebration at the wellbeing studio in Pollards Hill along with the new chief executive of @moathomes Gavin Cansfield. Great to hear about its work with local NHS along with the collaborative work with @MCOrganisations

From today and until 10 February 2025, Mears will be working alongside MSPS to help with your existing repairs. If you’ve got a repair booked already, it’ll be carried out by a MSPS or Mears operative. https://t.co/qkJiCtr8DE

Our new Repairs Service Facebook group has been running for almost a week now, and we've already had some great feedback from our customers. Thanks to those who have joined the group so far! Head over to the group for our latest repairs service updates🛠

We’ve set up a brand-new dedicated Repairs Service Facebook group to keep you, our customers, updated on the latest changes and improvements we’re making to our repairs service. Head over to our group and join us for the latest updates here: https://t.co/qkJiCtr8DE

We believe in the power of your voice. Since August 2022, our customer-led Repairs Forum has been helping us to improve the services and homes we provide. Read more about our progress here: https://t.co/lJHzXK1xXh #Moat #MoatHomes #BetterTogether #Repairs #RepairsForum

We’re hiring! 🤝 If you’re looking for a role that can truly make a difference to people’s lives, then look no further. We’re looking for an Empty Homes Surveyor and Assistant Surveyor to join us on our Customer Pioneering journey. Apply here: https://t.co/wf96BrINWV #Careers

We recognise that domestic abuse affects individuals of any gender and background, which is why we support @ManKindInit's #MenYouAreNotAlone campaign. If you’re a male experiencing domestic abuse, you are not alone! For support, visit: https://t.co/peH5rAc5Tq #ManKind

Remember our summer recruitment campaign where we invited you to become a member of our new customer-led Impact and Action Group? We’re thrilled to announce we’ve now launched the group! Learn more here: https://t.co/UVttDOkkHl #Moat #MoatHomes #ImpactAndAction #YourVoice

It’s #FireworkNight, we’d like to encourage our customers to stay safe and to please consider your neighbours when using #fireworks or setting a bonfire. Here are a couple of things to consider: Read @kentfirerescue's guide to #bonfires and fireworks here: https://t.co/VNo9ZhNKoF

It’s #TestItTuesday! It’s important to regularly check your carbon monoxide and smoke alarms! There’s lots you can do to keep you, your family and your home safe from fire. Testing your alarms each month could save your life! Visit: https://t.co/orLn0eLJQF #firesafety #alarmtest

The Housing Ombudsman has re-opened its application process for residents to join its Residents Panel via telephone and post. You can now apply via telephone (0300 111 3000) or via post. Applications are open until 8 November 2024. For more details, visit: https://t.co/MNBb6W7VTF

Happy #Diwali! The five-day #FestivalOfLights is celebrated by Hindu and non-Hindu communities including Sikhs, Jains, and Buddhists from all over the world. We’d like to wish our customers, colleagues, and all those celebrating, a very happy Diwali! #Moat #HappyDiwali

Looking for an exciting new role in housing? We’re looking for a Trainee Project Surveyor and Health, Safety and Facilities Officer to join our friendly team. Apply here: https://t.co/LkNwIb8eM9 #Moat #MoatHomes #JobOfTheWeek

Between 1 April and 31 June, 48.92% of the damp and mould cases raised to us related to a customer's bathroom or bedroom. We’re committed to giving you the best advice to prevent damp and mould from spreading. Learn more here: https://t.co/TDOoogeDwh Spot it. Report it. Sort it.

A friendly reminder that tomorrow we’ll be fully upgrading our telephone system to improve our customer service and resolve your queries more efficiently. Customers may experience longer wait times as our colleagues navigate the new system. We thank you for your patience.

Are you a resident of Pollards Hill with small electrical items that need fixing? Join @MoatFoundation's Waste Champions at our Wellbeing Studio on Saturday 26 October between 1pm and 4pm for @SustainableMert's next Repair Café! Register the items here: https://t.co/1tGyA6YSVb

We’re hiring! Joining Moat means being part of a friendly team that cares about doing great work. Read our latest job descriptions and apply here: https://t.co/C2xD3eNSij #Moat #MoatHomes #Careers #Jobs #SocialHousing #CareersInHousing #Housing #HousingJobs #JobOfTheWeek