Mark K Profile
Mark K

@mm__bb

Followers
46
Following
460
Media
0
Statuses
432

Joined July 2009
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@mm__bb
Mark K
5 months
RT @pitchprofiler: Spring Training is back – and we’re celebrating!. We’re just 150 followers from 8,000—if we hit it tonight, anyone who r….
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@mm__bb
Mark K
1 year
After a YEAR, the best ‘fix’ that @Ford and @jimfarley98 can come up with is a ‘solution’ where if I plug my vehicle in now, it will NOT charge!! I haven’t plugged my EV in for a YEAR now and this is the best fix @Ford can offer. I’m done!!.
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@mm__bb
Mark K
1 year
Done with @Ford and @jimfarley98 !! After owning ONLY @Ford products and dozens of @Ford products over the past 37 years. Have not been able to charge my @Ford EV for over a YEAR now! Today got a long awaited update….
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@mm__bb
Mark K
1 year
One YEAR ago @Ford recalled my EV and gave me two options: 1) Do not charge or 2) Risk burning down my house if I do. One YEAR later, I have the same two options! No fix in sight!! Do better @Ford!.
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@mm__bb
Mark K
1 year
RT @mm__bb: @jenzfc Much better customer service response and owning a problem - congrats to Rivian! Compare/contrast that to @Ford where….
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@mm__bb
Mark K
1 year
Article says @Ford was "committed" to providing updates, one YEAR later, still waiting for updates and most importantly a FIX that allows me to charge my @Ford EV.
consumerreports.org
Ford is recalling nearly 15,000 Fusion plug-in hybrid (PHEV) sedans from the 2019 and 2020 model years because they may be at risk of losing power and even catching fire. A fix is not yet available.
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@mm__bb
Mark K
1 year
@Ford As a customer I have heeded your advice and have not charged my vehicle for a FULL YEAR now. when will @Ford keep their commitment and let the customers know when a fix will be available? How long is too long to have to wait to charge your @Ford EV???.
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@mm__bb
Mark K
1 year
From @Ford A YEAR AGO. "We’re instructing Ford Fusion Energi customers to not charge their vehicles. Until a remedy is available, lowering the battery’s state of charge will reduce the risk of fire. WE ARE COMMITTED TO KEEPING CUSTOMERS INFORMED AS WE WORK TO RESOLVE THIS ISSUE.".
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@mm__bb
Mark K
1 year
Ford Motor Company - I have now waited a YEAR and still cannot charge my Fusion Hybrid per your recall. How much longer do I need to wait? Who can help me answer that question? Is this typical of Ford EV products? Typical timeline for a fix? Seems like an awful long time!.
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@mm__bb
Mark K
1 year
When is an EV not an EV? When 11 months ago @Ford recalls your vehicle and tells you not to charge it or risk a house fire. No fix in sight and have not been able to charge my EV for almost a year!! Need to do better @Ford! An EV you cannot charge is not an EV!!.
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@mm__bb
Mark K
1 year
Is it time for a class-action lawsuit for the @Ford Fusion Energi. Been waiting almost a full year without being able to charge my vehicle (or risk house fire) and there is no fix in sight. #lemonlaw #classaction.
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@mm__bb
Mark K
1 year
RT @LastSaneCitizen: PHEV is the way forward (says a satisfied @Ford Fusion plug-in hybrid owner) . WSJ via @WSJ.
wsj.com
Delaying investments in the technology will boost earnings but also prolong a messy transition.
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@mm__bb
Mark K
1 year
RT @MyBossIsNuts: @Ford where is my Fusion Energi (PHEV) battery fix???.
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@mm__bb
Mark K
1 year
Response from @Ford - we have no idea when we will have a fix so you can charge your @Ford Fusion Energi. If you buy an @Ford EV be prepared to not be able to charge your vehicle for a year (or more - and counting) at a time!!!.
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@mm__bb
Mark K
1 year
This week marks 300 days, or 10 months, since @Ford instructed me to stop charging my EV or risk a house fire. Who @Ford can provide an update on when I can expect a fix? An EV that you cannot charge defeats the whole purpose of buying an EV from @Ford.
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@mm__bb
Mark K
1 year
Awful quality issues and worse customer experience issues my @Ford vehicles in past year. 1) they refuse to honor their warranty on a 6 month old vehicle. 2) been waiting over 8 months (and counting) to charge my EV (or risk fire). 35 years of buying only @Ford. They don’t care.
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@mm__bb
Mark K
1 year
Anyone wondering why @Ford EV sales are so much lower than expected? Over 8 months ago was told via recall to not charge my @Ford or risk a house fire. Still have not received ANY word on timing of a fix from @Ford. Buyer beware if you are considering an @Ford EV vehicle.
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@mm__bb
Mark K
1 year
@Ford Still zero response from @Ford. Now over 8 months since I have been able to charge my EV. How much longer will I have to wait?.
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@mm__bb
Mark K
1 year
@Ford Still waiting for a response from @Ford. Is this your typical customer service? Been waiting 8 months to charge my EV due to your recall - I think I deserve a response.
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