MaxHelp
@maxhelp
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Need help with Max? We're just a tweet away and would be happy to help. Let us know what questions you have or learn more at .
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: Top 10 is the best way to see the movies and series currently trending on Max, so check it out to see the shows your group chat will be talking about. For more info, go to .
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We mistakenly sent out an empty test email to a portion of our HBO Max mailing list this evening. We apologize for the inconvenience, and as the jokes pile in, yes, it was the intern. No, really. And we’re helping them through it. ❤️
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Tomorrow’s the big day! Zack Snyder’s Justice League is streaming on HBO Max beginning at 12:01 AM PT / 3:01 AM ET. We’re here to answer any questions you have and make sure you have a great experience - just let us know how we can help!
More Info:
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@queeraspirates
Hi there. Thanks for letting us know that you'd like to see Max add Our Flag Means Death avatars to the app. We really appreciate your input and would be happy to let our team know of your feedback!
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@JILexander
Zack Snyder’s Justice League will be available to stream in 4K, Ultra HD, HDR 10, Dolby Vision & Dolby Atmos on supported devices when it releases on March 18th. We’re excited for you to see it!
Device Details: Thank you. ^AJ
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To make sure you are ready to stream Zack Snyder’s Justice League tomorrow on HBO Max, check out some of our favorite tips and tricks at . We’re here to answer any questions you have!
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Wonder Woman 1984 is playing in theaters and streaming exclusively on HBO Max* beginning tomorrow. To see if you already have HBO Max or how to get it now, check here:
*WW84 will be streaming on HBO Max for 31 days, starting at 9am PT/12pm ET on 12/25.
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@sharpesthasmin
Hi Miranda, we appreciate your interest in Legends of Tomorrow and Batwoman! Your request has been noted and I'll definitely pass it along to the rest of our team. Thanks! ^AH
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Just a few more days until an epic battle hits your screens. Godzilla vs. Kong will be in theaters and on HBO Max beginning at 12:01 am PT/3:01 am ET on 3/31. It’s a blast and we can’t wait for you to see it.
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@_tongueTYed
Hey! What device are you using and what issues are you experiencing? We of course want restarting to be as seamless as possible. ^RM
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@LisWonder1
Hi, thanks for letting us know what you'd love to see on HBO Max! We'll make sure to pass this on to the rest of our team. For more show/movie requests please use our feedback form here Thanks. ^LM
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@chris_notcapn
Hey Chris! Thanks for bringing this to our attention. When you have a moment, please share the following information either here or via DM:
- Device type/model number
- Device OS version
- HBO Max app version
- Affected content piece
We’ll be on the lookout for your reply. ^CD
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@murderxbryan
Hi, we'd like to take a closer look into this. When you have a moment, please send us a DM with some examples of titles that aren't playing the next episode, along with your current HBO Max app version and Apple TV model number. ^CD
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@cari_mclellan
@bocxtop
Hi, let's dig into this! Could you DM us more about what you're experiencing? Our team will be glad to investigate this further. ^KI
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@knight83_dark
Thanks for your interest. The Snyder cut of Justice League will still be available in 2021. At this time, no additional details are available. ^RP
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@RTAyerCutSS
Thanks for letting us know what you'd love to see on HBO Max! We'll make sure to pass this on to the rest of our team. For more show/movie requests please use our feedback form here ^JR
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@ADELESMINAJ
Hi there, we appreciate you contacting the team! At this time, we don't know when the Nicki Minaj documentary is planned to premiere on HBO Max. Please stay tuned for more updates in the future. ^LB
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@srinath819
Hi, thanks for reaching out. We appreciate your feedback on HBO Max programming. New hit movies and exclusive HBO Max shows are added every week throughout the year. We will pass this programming feedback on to our team. Thank you. ^RP
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We’re getting things fired up and the apps should be available soon. Thanks for your patience, check back in a bit.
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@DetroitOnLion
Hi Jeremy, thanks for your inquiry! Hard Knocks: Training Camp with the Detroit Lions premieres August 9 at 10 PM EST/9 PM CST and should be available on the
#HBOMax
around the same time that it airs on HBO. Thanks! ^CL
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@AnirudhGRao12
We understand how excited you are to watch Zack Snyder’s Justice League on HBO Max and are working hard to make it available to as many fans as possible. Thank you for your patience! ^SP
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@RaymondDBedard
Hi there, we appreciate you getting in touch. At this time, there are no plans for Zack Snyder's Justice League to leave HBO Max. Thanks for sharing this with us! ^LB
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@gildingthehunny
Thanks for letting us know you'd like to see Motherland on HBO Max. We appreciate you taking the time to write and for being a fan! ^LD
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@_DCBRASIL
Thanks for your interest. The Snyder cut of Justice League will still be available in 2021. At this time, no additional details are available. ^RP
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For news about release dates and how to watch Zack Snyder's Justice League on alternative platforms outside of the US see
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@FriendlyNBHDBi
Hi Lauren, thank you for letting us know what you would like to see on HBO MAX. We can't wait to hear more Legends Of Tomorrow news too! Please stay tuned, as new content and updates to service will be coming weekly! ^BT
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We just released an update to our Apple TV app, restoring the native tvOS video playback experience you know and love, with more improvements to come. Ensuring HBO Max viewers have a quality experience is our top priority and we missed the mark here. Thank you for your patience.
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Make your plans -- Wonder Woman 1984 will be hitting theatres and streaming on HBO Max this Friday, 12/25. It will begin streaming on HBO Max at 12pm ET and available for 31 days from its theatrical release!
More Info:
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@here_wont
Thanks for letting us know you'd like to see Jackie Chan Adventures on HBO Max! We appreciate you taking the time to write and for being a fan! ^SK
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@LaurieMit
Thanks for letting us know you'd like to see Prodigal Son on HBO Max. We appreciate you taking the time to write and for being a fan! ^LD
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@Mr_J310
@LightCastPod
Thanks for letting us know what you’d love to see on HBO Max. We love your enthusiasm and appreciate your feedback! Thanks. ^LM
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@BatfleckMovie
Thanks for letting us know what you'd love to see on HBO Max! We'll make sure to pass this on to the rest of our team. For more show/movie requests please use our feedback form here . Thanks. ^CL
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@starmapps
Hey, thank you so much for being a fan of Our Flag Means Death! I'll be sure to pass along your request for a second season to our team. Thanks, ^LD
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@knight83_dark
Thanks for your interest. The Snyder cut of Justice League will still be available in 2021. At this time, no additional details are available. ^RP
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@AnaVatazes
Hey Carrie! We're glad you loved Our Flag Means Death! I will certainly be letting the rest of the team know that you need more of it on HBO Max. Thank you! ^LB
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@owl_laMovida
Hey there! Thanks for letting us know what you'd love to see on HBO Max! We'll make sure to pass your request for
#HowToMakeItInAmerica
on to the rest of our team. Thank you. ^CL
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@sameerj2003
Thanks for your interest. The Snyder cut of Justice League will still be available in 2021. At this time, no additional details are available. ^RP
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@CashAppRecords
Hi! We want rewinding to be super easy - can you let us know what device you're streaming from so we can look into this? ^RF
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@Vivek_Dhamne
Thanks so much for your interest in HBO Max! We don’t have any additional information to share on availability in India at this time, but stay tuned for additional announcements. ^RO
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@AnnaOmmen
@ATT
@WarnerMedia
@hbomax
Thank you for your request, we will share your request with our team. ^JS
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@haveyouheardofg
Hi, we appreciate that but definitely want to help make sure rewinding is seamless. What device are you using to stream? ^RF
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PROGRAMMING ALERT: Tonight's new episode of Real Time with Bill Maher will be delayed on HBO Max. We'll update this thread as soon as it's available.
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@enkidumybeloved
Thanks for letting us know you'd like to see a second season of "Our Flag Means Death". We will pass this along to our team. Keep checking for any updates to that are released. Thanks. ^SL
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@ResSnyderVerse
Hi, thanks for letting us know what you'd love to see on HBO Max! We'll make sure to pass this on to the rest of our team. Thanks. ^CL
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@CarlosArias_94
We hear you and appreciate your enthusiasm for both HBO Max and Zack Snyder’s Justice League. For more launch info, please visit or contact the team at . ^JR
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For news about release dates and how to watch Zack Snyder's Justice League on alternative platforms outside of the US see
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@avarlet95
We understand how excited you are to watch Zack Snyder’s Justice League on HBO Max and are working hard to make it available to as many fans as possible. Please feel free to check back later for updates. Thank you for your patience! ^RP
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@agent15373
Batman v Superman: Dawn of Justice Ultimate Edition will be available on Blu-Ray in 4K starting 3/23. While we don't have any info on additional formats or aspect ratios on HBO Max, we are working to add more movies and series in 4K HDR throughout 2021. Thanks. ^HQ
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@hallofegress
Hi! Thanks for reaching out. At this time we have no information on the release of Obsidian. I’ll be sure to share it with our team! Your suggestions and thoughts are always welcome. Thanks. ^DM P.S Hope your day gets better!
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@blerddude
Hi, this is certainly not the experience we intended for you and we'd like to look into this for you. Please send us a DM with the device you're using and what you're seeing. We hope to hear from you soon! ^LB
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@ivvysIeague
Hi, thanks for letting us know what you'd like to see on
#HBOMax
. We'll let our team know you requested a second season of our hit show
#Generation
. Please let us know if you have any other requests or concerns. We're available 24/7 to help. Thank you. ^TL
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@Fudgewilde
Hi there, good question! The Ultimate Ad-Free tier differs from Ad-Free, in that it will include streaming in 4K UHD and Dolby Atmos (as available), streaming on 4 devices at once, and up to 100 offline downloads across devices. ^DM
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@GeneralSignifi2
Hi, thanks fir reaching out. Yes, Zack Snyder’s Justice League will be available to stream in 4K, Ultra HD, HDR 10, Dolby Vision & Dolby Atmos on supported devices when it releases on March 18th. For more information please see: Thank you. ^LM
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@yoo_johnnyy
Hi Johnny, we'd like to take a look! When you have a sec, please DM us the device you're using. Our team will be happy to help! ^JG
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@CutAyer
@WarnerMedia
Thank you for your enthusiasm for HBO Max. The best way to reach out about content requests is to complete our feedback form here and choose "Shows & Movies" as the topic: Thanks. ^AJ
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@bbylov1221
Hi there, we look forward to meeting your expectations! We're always working to provide the best experience possible, and we encourage you to share your ideas to improve the app using our feedback page here: If you'd like help, our DMs are open! ^SK
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@jnyerere89
@sweatyhairy2
Hey! We'd love an opportunity to dig in with you and see how we can help. Can you please DM us your account email and Roku device model? ^RF
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@kryptoncaged
Hi, Zack Snyder’s Justice League will be available to stream in 4K, Ultra HD, HDR 10, Dolby Vision & Dolby Atmos on supported devices when it releases on March 18th. We’re excited for you to see it! For supported devices, please see: . Thanks! ^SF
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@TheAlexEParker
@CashAppRecords
@tsebiyah
Hey! That obviously shouldn't be the case - what device are you streaming on where you can't resume without glitching? ^RF
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@ConnorJayBurton
Thanks for letting us know what you'd like to see on HBO Max. We appreciate you taking the time to write and for being a fan! ^SL
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@RavenstagO
Hey, no need to commit arson! Thank so much for being a fan of Our Flag Means Death. I'll be sure to pass along your request for a second season to our team. Thank you, ^LD
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@Andrea24976180
We hear you and appreciate your enthusiasm for both HBO Max and Zack Snyder’s Justice League. We are working hard to make it available to as many fans as possible. Stay tuned for more!
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@FrankieAmadeus
Hey Frankie, our team is here to help! So we can help get you signed back in, please send us a DM with your email address and the device you were signed out of. We look forward to hearing from you! ^LB
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@gduvivier
Hi Gregoria, you've reached the U.S. based support team for HBO Max. Please visist: to reach the support team in you area. Thanks! ^TW
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@AngryNPDX
Hey there! Your experience is important to us, and we want to make this right. When you have a moment, send us a DM with more details on what’s happening on your end. ^CD
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Get ready for tonight’s finale of Succession, streaming on Max at 9pm EST. Download the app, sign in early, rewatch an episode or two, and make sure you have snacks in hand. Need help? We’re here for you and just a tweet away. Sign In Help:
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@moviemattb
Hi. Thanks for letting us know what you’d love to see on HBO Max. We love your enthusiasm and appreciate your feedback! ^AM
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@zephyr757
Hi Stephen! We appreciate you reaching out about a night scene in House of the Dragon: Episode 7 appearing dark on your screen. The dimmed lighting of this scene was an intentional creative decision. Thanks! ^LL
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@janeash58771711
Hi, thanks for letting us know what you'd like to see on HBO Max, and we appreciate you sharing your thoughts with us. Thank you for being a fan. ^AM
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@doctorforchang1
Hey there! We strive to have one of the best apps, but we do understand that this isn't always the case. We'd like a chance to turn your experience around, could you please DM us and tell us more about what's going? We'll do our best to get this resolved. Respectfully, ^MB
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@NLiddle16
Hi Nicholas, we appreciate you reaching out about the Nicki Minaj documentary. We don't have further information at this time, but you can always find the latest content updates at . ^AM
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@StraderZane
Hi Anthony, we appreciate your interest in Batwoman and Legends of Tomorrow. We have no information on if a new season will be released for the series, but keep an eye out for future updates. Thanks! ^AH
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@jmtaylormade
@jasonkilar
@jeff_rake
Hi Taylor. Thanks for letting us know you'd like to see Manifest on HBO Max. We appreciate you taking the time to write and for being a fan! ^LD
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@cjrichmond15
Hey! Are you watching on Apple TV? We recently released an update that should resolve this for you. Please update your app and let us know if you continue to run into trouble. Thanks, ^RF
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@yaytothegay
Hi, thank you for reaching out. We appreciate your feedback on HBO Max programming. We will let our team know of your request. New hit movies and exclusive HBO Max shows are added every week throughout the year.Thank you. ^DM
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@prodigalbright
Hey there! We love hearing what you want to see added to HBO Max. Your enthusiasm means the world to us, and we appreciate you taking the time to contact us. Thank you. ^CL
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@CEOofPearl
Hi, thanks for letting us know what you'd love to see on HBO Max! We'll make sure to pass this on to the rest of our team. Thank you. ^SF
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We’re aware that some customers can't access HBO Max right now. Our team is working to resolve this as quickly as possible, and we'll provide an update here as soon as one is available. Thank you for your patience.
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@xx_Mustafa_k
Hi Mustafa, that's a good question. We don't have any new information about when episode 3 & 4 of Distant Lands will release, but in the mean time you may enjoy watchiung Infinity Train since you enjoyed Adventure Time. Thanks for reaching out! ^AJ
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@isaidfawkyou
Hey there! Is there something we can help with? We're here to make sure you're having a great experience using HBO Max. ^RF
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@NATERERUN
Hi, thanks for reaching out. We have no information about the documentary at this time. Please feel free to check back for any updates. Thank you. ^RP
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@hidrasworld
Hi, we appreciate your interest in Legends of Tomorrow! Your request has been noted, and I'll definitely make sure it gets to the right people. Thanks! ^AH
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@GriffinHAustin
Hi! Thanks for letting us know what you’d like to see on HBO Max. We’ll pass this along to our team. ^TW
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@NebsGoodTakes
Hi, the unedited version of Birds of Prey (and the Fantabulous Emancipation of One Harley Quinn) is now available to stream on HBO Max. Enjoy the movie and please let us know if there's anything else we can help you with. ^RF
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@JILexander
Hi James, thanks for your question and for being a fan of Zack Snyder’s Justice League! At this time we do not have any information on what time it will premier. Please stay tuned for additional details on premier time as we get closer to release. Thank you. ^JH
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@ShammySmalls
Thanks for your interest in HBO Max content. As we work to bring together HBO Max and discovery+, we’re making some changes to our services. Part of that process includes the removal of select content. Thanks. ^SL
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@Michael79437896
We appreciate your enthusiasm and letting us know what you would love to see on HBO Max. Thanks for sending us your feedback, your comments and suggestions are appreciated. Thanks ^UW
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@spellmxnwitches
Hi. Thanks for letting us know what you'd love to see on HBO Max! We'll make sure to pass this on to the rest of our team. For more show/movie requests please use our feedback form here ^AM
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