James White
@jswhite3
Followers
91
Following
184
Media
108
Statuses
1K
Check out my latest article: CRM Shouldn’t Be a Four-Letter Word https://t.co/lB5hqo7x0e via @LinkedIn
linkedin.com
CRM was pitched as the brain of modern banking. Instead, it became a bloated filing cabinet that is expensive, unloved, overfed with bad data, and underused by the people who actually talk to...
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Check out my latest article: AI Won’t Save Your Bank. But It Might Keep Bob from Quitting. https://t.co/m2rMd56XYW via @LinkedIn
linkedin.com
Somewhere between your fourth AI vendor pitch and that 67-slide “digital transformation” deck, it hit you: the future has arrived. It brought a chatbot.
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Check out my latest article: Deposit Flight 3.0 Isn’t About Crypto Hype. It’s About Velocity Without Loyalty. https://t.co/GhWpz323U3 via @LinkedIn
linkedin.com
There’s a lot of noise around the GENIUS Act right now. A big step.
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Check out my latest article: From Shane Gillis' SNL Debut to Banking's Next Act: Embracing the Demographic Revolution https://t.co/RjxWK9MZ68 via @LinkedIn
linkedin.com
As Shane Gillis took the stage on Saturday Night Live last weekend, it wasn't just a win for comedy; it was a testament to television's ongoing evolution to meet the tastes of a changing audience....
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Check out my latest article: The Evolution of Customer/Member-Centric Banking https://t.co/1jn8gWvPcU via @LinkedIn
linkedin.com
In the era of digital acceleration, banks and credit unions are increasingly recognized not just as financial service providers but as pivotal players in their customers' economic well-being. The...
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My buddy Ilya is throwing down some insurance knowledge. I love it. Congrats on the recognition. #totalexpert #insurance #thoughtleadership #whatsoldisnew
linkedin.com
My buddy Ilya Filipov is throwing down some insurance knowledge. I love it. Congrats on the recognition. #totalexpert #insurance #thoughtleadership #whatsoldisnew
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"Financial institutions can set themselves up for success when the economic pendulum swings back in the other direction, but only if they start to think differently about what builds long-term ROI." - @jswhite3, Total Expert https://t.co/wVvdHrbwZl
@nasdaq
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I am spending the week with high schoolers at camp in Tennessee. So far, it has tested every leadership skill that I have. Rewarding but exhausting. It’s Tuesday. #FUGECamps #leadership #mFuge #carsonnewman #cnu #isitfridayyet
linkedin.com
I am spending the week with high schoolers at camp in Tennessee. So far, it has tested every leadership skill that I have. Rewarding but exhausting. It’s Wednesday. #FUGECamps #leadership #mFuge...
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It is often counterintuitive but it is important to factor long term impacts when reducing costs. Efficiency is obviously important but so are financial outcomes.
linkedin.com
It is often counterintuitive but it is important to factor long term impacts when reducing costs. Efficiency is obviously important but so are financial outcomes.
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These two guys are fantastic. I always learn something when we are together. I highly recommend this podcast episode. #podcast #gettingbetter #humantechbalance
linkedin.com
These two guys are fantastic. I always learn something when we are together. I highly recommend this podcast episode. #podcast #gettingbetter #humantechbalance
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That’s right. We are in insurance now as well. Total Expert can help your agents engage your customers with compliant material. #insurance #compliance #medicare #totalexpert Ilya Filipov
linkedin.com
That’s right. We are in insurance now as well. Total Expert can help your agents engage your customers with compliant material. #insurance #compliance #medicare #totalexpert Ilya Filipov
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Deposit fragmentation and, ultimately, mindshare fragmentation has been occurring for quite some time. Now that we need deposits, is it finally time to start doing something about it? #crypto #deposits #banking #actionableinsights
lnkd.in
This link will take you to a page that’s not on LinkedIn
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It is all about relationships and leveraging data to build what was once done solely in the branch. #data #relationships #personalization
linkedin.com
It is all about relationships and leveraging data to build what was once done solely in the branch. #data #relationships #personalization
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My friend @BankCoach has forgotten more about deposit strategy than I will ever know. He is an excellent follow. Some of us are hoping that the worst of the increases are over as the speed to 5% has been incredibly painful but we know that we aren't at th… https://t.co/XsUuJ1nzFV
linkedin.com
My friend Neil Stanley has forgotten more about deposit strategy than I will ever know. He is an excellent follow. Some of us are hoping that the worst of the increases are over as the speed to 5%...
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It is the natural tendency to cut costs during economic uncertainty, but a good friend of mine, Fabio Biasella taught me that you can’t cut your way to high performance. Nasdaq picked up an article I recently wrote on the subject.… https://t.co/Nanx9Imgxd
lnkd.in
This link will take you to a page that’s not on LinkedIn
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Relationship banking has been around since the first bank was chartered in 1791. I would argue that it is as vital as ever. Dealing with the chaos of deposit refinancing and run off is crucial, but the threats of B2C fintech and Ne… https://t.co/1bSEQy7wQ4
lnkd.in
This link will take you to a page that’s not on LinkedIn
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We are excited to kick off our #Accelerate2023 conference today in Coronado! Total Expert is dedicated to helping financial institutions grow and thrive, even in difficult economic times. I look forward to meeting new friends and connecting with old ones… https://t.co/6G0nQQpPL0
linkedin.com
We are excited to kick off our #Accelerate2023 conference today in Coronado! Total Expert is dedicated to helping financial institutions grow and thrive, even in difficult economic times. I look...
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The future is here. I can not wait to see what the next five years look like from a tech perspective. I am still waiting on Marty’s hoverboard. Hopefully, I will not break a hip if it ever arrives. #backtothefuture #innovation #technology
linkedin.com
The future is here. I can not wait to see what the next five years look like from a tech perspective. I am still waiting on Marty’s hoverboard. Hopefully, I will not break a hip if it ever arrives....
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As I pulled my family around the lake this weekend, I was reminded of the importance of leaning into the issues. 😂 Whether it's a demanding customer, a tight deadline, or an inner tube, it's essential to stay focused and take on the challenge. No matter… https://t.co/v0W8UXcEbp
linkedin.com
As I pulled my family around the lake this weekend, I was reminded of the importance of leaning into the issues. 😂 Whether it's a demanding customer, a tight deadline, or an inner tube, it's...
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If done wrong, personalization can be worse than doing nothing. It all comes down to solid relationships! @jasonhenrichs connects with @jswhite3 (@TotalExpertInc) and Brennan Andrews (@Dart_Bank) on how the nature of relationships is changing. https://t.co/9K75eFZryQ
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