Jonathan Steiman
@jonsteiman
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Founder of https://t.co/5LVrpGAV8Z. Previously built @TalkTo which was sold to @Path and then @KakaoTalk. Occasional blogger @inc
Boston, MA
Joined May 2009
I wasn't there when you were born, but I witnessed how you grow and bloom. Keep growing. Happy Anniversary! I'm forever grateful to be a part of the @Peak_Support family for years, and still counting. Cheers to 5 years, and beyond! #PeakSupportTurns5
#PeaskSupport
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As the world needs remote fulfillment, we are taking the leap with a product launch. If you have small- to medium-sized products and you're looking for a new fulfillment model connect with us. #fulfillment #ecommerce
https://t.co/P6fkQwZCmO
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#QualityAssurance can help #customerservice & #customersupport teams be more thoughtful about their performance and find areas to improve on. Read our blog now as we share 8 #QA #tech tools that will help keep your #customer interactions best-in-class.π― https://t.co/SBIFCScoUh
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How do you create a strong #culture with a partially or entirely remote team?π€ Read our article today as Peak Support #CEO @jonsteiman breaks down the five key components of #CompanyCulture when building a #RemoteTeam.ππ https://t.co/j07zsiSvWW
#tuesdaythoughts #remote
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A letter from our CEO @jonsteiman about #COVID19 and how we are handling it at Peak Support #tuesdaythoughts
https://t.co/js0XIpCr7H
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Thank you @YEC . You're an incredible community that I'm proud to be part of.
Meet the members of @YEC! @jonsteiman of @peak_support is providing outsourced customer service and back office support to early and growth-stage companies. https://t.co/k8ER4XAY9x
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Should you build your #customersupport team in-house, or hand it over to a specialist?π€ Read our article today as we outline the benefits and limitations of working with a #customerservice #BPO.π #CustomerExperience #BusinessProcessOutsourcing
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Thank you @nws_ptwc. Our tax dollars at work. #TemblorPR
#PTWC 01 - No tsunami threat to #PRVI from a nearby magnitude 6.6 #earthquake
https://t.co/D9Q4HxPory
#PTWC
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If you really want to grow beyond your competitors, you have to do more than replicate well-known best practices - you have to #innovate.βοΈ Read our blog now to learn more about how you can innovate your #customerservice offerings. https://t.co/LTnXUIIKwF
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If you're looking for a reliable outsourcing partner who knows exactly how to manage quality at high volumes, you might want to watch our brand new video where @amanadvani, @hannahsteiman and @jonsteiman explain what Peak Support is all about. π
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What are the best tools for live chat support? π€ To answer the question, we went ahead and listed the pros and cons of 7 popular chat software.
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How I'm preparing my company for the recession - whenever it comes. @peak_support
https://t.co/yd8L4D0ZmI via @Inc
inc.com
It's time to buckle down, but it's also time to invest.
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The only thing preventing you from being the leader you dream of is just taking 100% responsibility for everything going on around you. (Keep in mind that is just 100% and not more than 100%)
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