Joe Gelb Profile
Joe Gelb

@joe_gelb

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258
Following
25
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174
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286

Co-founder at Zoomin by Salesforce, content strategist, makes content delivery happen, dad of 5 great kids, biker

Israel
Joined May 2008
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@joe_gelb
Joe Gelb
5 years
RT @ZoominSoftware: We're proud to announce that Zoomin was chosen as a @Gartner_inc Cool Vendor in CRM Customer Service and Support!. Lear….
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@joe_gelb
Joe Gelb
6 years
If you want actionable tips on providing an unbeatable customer experience from industry experts, you don't want to miss this webinar!. Join @MeganGilhooly and @mrcruce and learn how to bridge the gaps between structured and unstructured content.
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@joe_gelb
Joe Gelb
6 years
The Zoomin Brunch-n-Learn Series is coming to Denver & Boston! Join fellow documentation professionals for a morning of great insights and good munchies.
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@joe_gelb
Joe Gelb
6 years
Transform your Documentation into Answers Using Taxonomy: We’re excited to invite you to a webinar with Paul Perrotta, The Technical Communication Wrangler, and Zoomin’s very own Lawrence Orin, Product Evangelist and Customer Implementation Expert.
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brighttalk.com
In today's world, like it or not, your documentation is part of your company's overall digital experience. The goal of your content must be to provide relevant answers to technical questions about...
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@joe_gelb
Joe Gelb
7 years
RT @aames: Panel on convincing mgmt to invest in tech resource center at #idw2018: @joe_gelb says measure biz KPIs! YES! Alex Masycheff sa….
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@joe_gelb
Joe Gelb
7 years
Join me at Information Development World, where I'll be partnering with @mrcruce , @kriseberlein and Regina Preciado in a workshop on Modernizing Your Technical Resource Center. #CustomerExperience #Content @contentrulesinc @SimpleATeam
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@joe_gelb
Joe Gelb
7 years
Looking to secure the resources and internal buy-in you need to deliver a better product content experience for your customers? Let us help you build your case! Join our upcoming live webinar on Nov 15 at 11:00 AM ET. Register today:
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@joe_gelb
Joe Gelb
7 years
Zoomin at @LavaCon - October 21-24, 2018, New Orleans, LA . Contact us today to schedule your personal demo with our team, or visit our booth to say hello.
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@joe_gelb
Joe Gelb
7 years
The Triangle of Product Knowledge: Connecting the Dots with Digital Experience. Click here to register:
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@joe_gelb
Joe Gelb
7 years
Transform your simple, plain Help section into a full-grown product documentation portal and make sure it has the following powerful capabilities.
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@joe_gelb
Joe Gelb
7 years
5 ways to keep your product documentation in top shape.
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@joe_gelb
Joe Gelb
7 years
Setting Up your Technical Resource Center: Build or Buy?.
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@joe_gelb
Joe Gelb
7 years
Meet the Zoomin team at CMS/DITA North America
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@joe_gelb
Joe Gelb
7 years
Increase brand trust and product documentation usage by helping your customers thrive .
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@joe_gelb
Joe Gelb
7 years
Join Zoomin and the Center for Information-Development Management for the 20th annual Content Management Strategies/DITA North America Conference in Denver, Colorado on April 23-25 2018.
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@joe_gelb
Joe Gelb
7 years
4 steps to conducting needs assessment with product documentation.
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@joe_gelb
Joe Gelb
7 years
Zoomin will be participating at the Content Management Strategies/DITA North America 2018. Join us and others who believe that international standards, structured content, reuse capabilities, and multiple media delivery are the future. @Center4infoDev
cm-strategies.com
Everyone who is interested in mobile applications will find a lot of useful articles, reviews and news, which will introduce interesting and useful applications for iOS and Android
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@joe_gelb
Joe Gelb
7 years
Keeping up with the 21st century customer mindset through product documentation.
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@joe_gelb
Joe Gelb
7 years
Gal Oron, Zoomin's CEO, speaking at @Oracle #cloudworld - Defying boundaries - meet the newest disruptors
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@joe_gelb
Joe Gelb
7 years
Join Earley Information Science for our upcoming webinar on February 21st at 1:00PM EST: Knowledge Engineering, Knowledge Management and Chatbots
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