The results of our latest survey are in! “Nearly seven in 10 participants noted that they specifically contacted an in-person contractor for support, but what 73% really want is an expert consultation with the convenience of digital." @gsalazar100

For more information about the virtual estimates program, check out Great Northern Insulation's website:

We’re proud to announce our partnership with Great Northern Insulation. GNI selected us to power their virtual estimates program, providing same or next-day appointments to customers wanting to upgrade their insulation to reduce their energy consumption.

Introducing @SPData_Digital powered by @iriscxglobal. We're providing our game changing live virtual video support platform that enhances their world class contact center solution. Check out our demo video that gives an overview of our joint solution:

Earth is the one thing we all have in common. Our clients have saved over 900,000 kms of vehicle travel, therefore keeping 108,900 kilograms of CO2 from being emitted into the atmosphere by doing virtual consultations. We are proud to do our small bit to help our planet!

The media interest in IrisCX keeps gaining momentum! Jake Frankel of @AuthorityMgzine sat down with our CRO and co-founder @luketkrueger to ask him about what it takes to create a successful, purpose-driven business and how Luke got his start at IrisCX.

RT @pulse2news: IrisCX: How This Enterprise-Level Video Company Is Improving The Home Improvement Experience

We are kicking off this week with a new article in @pulse2news! Editor in Chief Amit Chowdhry interviewed our co-founder and CEO Guillermo Salazar about how IrisCX was born, ways our technology is evolving and the future of consumer buying and support.

We have partnered with @my_HFA and are excited to be exhibiting at the High Point Market, put on by @HPMarketNews! Visit @iriscxglobal on the first floor of the Plaza Suites in High Point, NC and say hi to our team! Learn how virtual consults are the wave of the future.

It's not every day that your fundraising news is covered from the @Nasdaq by prominent US business reporter Jane King. Thank you for the shout out, @MarketJane!

RT @shua_scott: Calgary software startup @iriscxglobal has closed $6.2 million CAD in equity seed funding from US-based @arthurventures to….

RT @BetaKit: Calgary’s @iriscxglobal has closed $6.2 million CAD in seed funding from @arthurventures to expand its customer interaction pl….

📣BIG NEWS!📣We're excited to announce that we have closed our $4.6M USD seed funding round with @arthurventures! We'll be using the funding to invest in our go-to-market execution, further develop our platform, and hire new team members to help us grow.

Exciting news for @iriscxglobal is dropping Feb. 23rd. Any guesses what it is? Wrong answers only.

🥁 Today's the day! Our team will be at @CEDIAExpo today until Saturday. We're excited to chat to smart home providers about how we can help simplify their customer experience. Will you be there? Stop by booth 4022 or book a meeting here:

🤔 55% of Americans struggled to troubleshoot connected products. 📲 44% said syncing devices was problematic. 📦 62% said they'll return smart home products if they're too complicated. With 'always-on' products comes the need for 'always on' service.

It's time to stop viewing customer experience as a cost center, and start thinking of it as a growth engine 🚀. Read more about it here:

From @salesforce – this is the percentage of companies that reported they're excelling in:. ⏲️ Response times – 29%.⌛ Handling times – 26%.☎️ First-contact resolutions – 22%.😴 Wait times – 20%. Traditional service isn't impressing anyone. Not even the teams executing it.

8/ Read the whole article here:

7/ . and #3: Empower customers to self-serve. No one likes having to stay at home and wait for a technician to arrive sometime between 8:00 - 5:00. It makes an already frustrating situation worse. Self-serve and scheduling tools make everyone's life easier.