Ever wondered what sort of goals a CEO sets themselves?. In the short video below, our very own CEO @satsanghera shares his personal strategy for setting clear, actionable goals that lead to success.💡☑️. #GoalSetting #CEOInsights #PersonalDevelopment

Still relying on an on-prem #ContactCentre in 2025?. Our latest blog breaks down why the move to #cloud is gaining momentum and how to make the transition without disruption. 🔗

We asked one of our recent joiners what made them say "yes" to IPI. Hear Chris' answer in the short video below 👇. With cutting-edge tech built in-house and a culture of #innovation, it's no surprise that the best minds want to be a part of the journey 😉. #CompanyCulture

🎾 #Wimbledon is wrapping up… but some businesses are still using wooden rackets in a modern match. Watch our new video where on-prem takes on #cloud in a tennis showdown. Missed shots, bent rackets & a much-needed upgrade. Time to switch tech 👉

We’re now live in the #CXAConference2025 Metaverse Hub!. Explore our virtual stand, packed with CX insights, resources & more from IPI. Step inside 👉 #CXInnovation #ContactCentre #MetaverseHub

🚀 We’ve launched our first-ever UK partner programme: Evolving Together!. Boost profits, scale faster & deliver #ElasticCX with 20–30% higher margins, AI-powered CX tech & full GTM support. Let’s grow together 👉 #ElasticCX #IPI #PartnerProgramme

👇 In the video below, Stuart Templeton (VP UK & Ireland at @Genesys) explains the hurdles and consequences for on-premise Contact Centre users. 🔗 Download @cavell_live's new whitepaper: #CloudMigration #ContactCentres #Genesys #OnPremiseTech

Wellbeing = our priority 💚. From smoothie bikes 🚴‍♀️ to guided meditations 🧘‍♂️ & massages, our annual #IPIWellnessDay brought refreshing vibes to our Reading, London & Manchester offices. Proud to put our people first! 🌿. #EmployeeWellbeing

#AvayaTriageWeek starts next week 8-11 July 🚨. Book your free 25-min session to fix issues with WFM, reporting, integrations or dialler performance. Expert help, zero pressure 👉 #ContactCentre #Avaya

AI is transforming #ContactCentres but what happens when it collides with PCI, HIPAA & PII compliance? 🤔. Finn Rafter-Phillips explores how to balance innovation with regulation in this must-read piece for CX leaders. 🔗 Read: #Compliance #DataPrivacy

Thanks to the #CX & #ContactCentre consultants who joined us at The Original Ivy last week for a lively insightful CX roundtable with standout conversation. AI, customer experience, human expertise. and three delicious courses 🍽️

Still on-prem in 2025? You’re not alone but you might be at risk. 📊 @cavell_live says:.• 63% plan to move to cloud by 2027.• Only 11% staying on-prem.• AI & CX tools demand cloud. 👉 Download the whitepaper: #CCaaS #CloudContactCentre

Avaya’s pulling support for Contact Centres <200 agents! 🚨 What now?. Check out the latest IPI Converse episode covering:.⚠️Legacy system risks.☁️Cloud migration made easy.✔️CX with Genesys Cloud & ElasticCX. Watch: #CX #ContactCentre #Avaya.

That’s a wrap on our #Genesys User Forums in Manchester & London!. We covered API reporting, journey management, Co-Pilot POCs & more - Empowering clients to get the most from their Genesys platform!. Thanks to all who joined us! 💡. #Genesys #CX #ContactCentre

In regulated sectors like #Finance & healthcare, #CustomerExperience is more than a buzzword - it’s a #compliance essential. IPI’s Chris Brown explores why CX & regulation go hand in hand. 🔗 Read via @Finextra:

Our Early Careers Programme gives young talent space to grow, challenge, and lead with people-first support every step of the way. Find out more in our latest blog 👇.🔗 #EarlyCareers #FutureLeaders #LifeAtIPI #PeopleFirst

Struggling with your #Avaya setup? Join us for #AvayaTriageWeek 👇. 4 expert-led clinics on WFM, reporting, integrations & dialler performance. Free 25-min sessions to stabilise, assess risk & explore smarter options. 8–12 July, 9am–1pm. 🚨Book now:

What makes IPI stand out? 🌟. Our new joiners shared their first impressions - and it’s all about the people, purpose & support. A workplace where you can grow, belong & make a difference!. #CompanyCulture #NewJoiners

Still on a legacy #ContactCentre? 🛑 Avaya’s 200-seat policy is a game-changer. 🎬 Watch the trailer for our exclusive interview on why now’s the time to move to cloud . Don’t fall behind. Full interview on YouTube: #CloudCX #Avaya

Huge thanks to @KaseyaCorp & the @Datto Global Partner Program for the pizza treat! 🍕. Over 10 years of collaboration and going strong. Wishing you all the best at #DattoCon!