Explore tweets tagged as #ticketrouting
Exploring the 5 Key Applications of NLP in Customer Support. From Chatbots, Sentiment Analysis, and Text Classification to Voice Recognition and Knowledge Base Analysis. #NLPApplications #CustomerSupportTech #ChatbotInnovation #SentimentAnalysis #TicketRouting #VoiceRecognition
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Are you familiar with situations when customers are passed from agent to agent seeking the problem being solved? If yes, learn more about ticket routing and how Zendesk can help with it. The link is in the comments.#zendesk #growthdot #ticketrouting #CX #customersupport
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The recipe to bake awesome #customerservice is simple - #ticketassignment process. It helps to:. 📌 Reduce #ticketresolution & response time.📌 Create a fair #ticket assignment process.📌 Increase #customersatisfaction. Learn more about #ticketrouting:
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Case assignment has evolved. If you’re still using the old ways, you're lagging behind. This post uncovers the downsides of traditional routing systems and the role of cognitive tech in overcoming them. Read on: 👉 👈 #CustomerService #TicketRouting
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Constant rerouting is the classic nightmare of every support-seeking customer. This datasheet explains how SearchUnify leverages intelligent case assignment to make it a thing of the past: 👉 👈 #CustomerService #TicketRouting #CognitiveTechnology #AI #CX
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🎫 Ticket routing turns out to be very useful. Why? . Get all the answers right here: #tickets #ticketrouting #ticket #helpdesk #helpdesksolutions #helpdesksoftware #helpdesksystem #customersupport #customerservice #customersuccess
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Automating IT help desk ticket creation and routing isn’t just an efficiency play anymore – it's a strategic investment #IThelpdesk #ITtickets #ticketrouting #ticketingautomation.
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Today nearly any business can provide outstanding #customersupport with the numerous #tools available on the market. So, how can you make your #customerservice stand out? The answer is simple – #ticketrouting. Check out the article to learn how it works:
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SupWiz takker alle vores kunder og partner for et fantastisk år hvor vi sammen har vist hvordan AI (chatbot, ticketrouting,. ) kan komme i produktion og skabe værdi for millioner af slutbrugere! Bedre kvalitet til lavere pris - det er rent magi :-)
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Your triage may be costing your business more than you know. #ai #machinelearning #triage #ticketrouting #backlog #customersupport #customerexperience #artificialintelligence
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The key to the most effective CXM triage is simple: machine learning technology. #ai #machinelearning #triage #ticketrouting #backlog #customersupport #customerexperience #artificialintelligence
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Is your knee-jerk reaction to ticket volume to hire more staff? Sorry, not sustainable. #ai #machinelearning #triage #ticketrouting #backlog #customersupport #customerexperience #artificialintelligence
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Agents keyed in to specific expertise can better cater resolutions to customer needs. #ai #machinelearning #triage #ticketrouting #backlog #customersupport #customerexperience #artificialintelligence
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Does your current triage system determine which tickets are best handled by humans or AI? #ai #machinelearning #triage #ticketrouting #backlog #customersupport #customerexperience #artificialintelligence
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Does your support team receive 20,000 tickets a month? Have more than 50 agents? You need to read this. #ai #machinelearning #triage #ticketrouting #backlog #customersupport #customerexperience #artificialintelligence
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A leading travel website routes over half a million tickets a month without any human oversight. Say what?! #ai #machinelearning #triage #ticketrouting #backlog #customersupport #customerexperience #artificialintelligence
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When your company’s ticket volume spikes, do you have the resources in place to scale accordingly? #ai #machinelearning #triage #ticketrouting #backlog #customersupport #customerexperience #artificialintelligence
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Manual triage is so 2017. It’s time-consuming, repetitive, and prone to human error. Mostly though, it can’t scale. #ai #machinelearning #triage #ticketrouting #backlog #customersupport #customerexperience #artificialintelligence
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Triage is one of the first AI features a customer support team can implement thanks to NLP. Ask us about it. #ai #machinelearning #triage #ticketrouting #backlog #customersupport #customerexperience #artificialintelligence
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