“Context engineering” sounds new. But conversation designers have been doing this all along. New tools = new levers. Same goal: understand the user, deliver the right info, solve the problem. #ConversationalAI #ConversationDesign #ContextEngineering #VoiceAI

Don't start building without knowing your platform! Our new video explains why this is a critical first step for any conversation designer. Learn more: https://t.co/9UiFXevEd3 #ConversationDesign #AI #Chatbots #DigitalTransformation #BusinessProcess

ok so our design jobs are safe for now... #conversationdesign #vuidesign #chatGPT #generativeai

[1/7] Most CX problems aren’t operational failures. They’re conversation design failures. #CustomerExperience #ConversationDesign #AIChat #CX #AIChatbot

It can feel like conversational AI is starting over—but with better context. Prompting has changed the landscape, yet people now come in with a stronger understanding of AI overall. Full video https://t.co/7dGZNQv5ck #ConversationalAI #ConversationDesign #AIInnovation

Testing your chatbot shouldn't be a guessing game. Learn how to test smart and cover what matters in our new video. Learn more https://t.co/aTfcYd6lvh #ConversationDesign #AI #Chatbots #Testing #QualityAssurance

Don't let your chatbot hit a dead end! Our new video explains the importance of fallback scenarios and error handling. Learn more: https://t.co/YSlZ7eRAOS #ConversationDesign #AI #Chatbots #CustomerExperience #ErrorHandling

When you chat with an AI bot, the answers from the bot are called "prompts". Here are 3 basic rules in crafting a prompt: 1. Use 1-3 sentences 2. Keep it trim 3. End with a cue to stimulate turn-taking with users #conversationdesign

What will really matter for Conversational AI in 2026? Join CDI’s consultancy experts to explore what lasts beyond the hype. 📅 Jan 21 | 4PM CET 🎟️ Free webinar 👉 Register: https://t.co/UgAffpePay #ConversationalAI #AI2026 #ConversationDesign #UX

I’ll be speaking at The #AI Summit #london on why #conversationdesign is the AI job of the future. If you’re in town and at #aisummit23 then give us a shout 😎

Nat Walker, #Chatbot Experience & Linguistic Lead at #Vodafone provides valuable insights on user experience and the importance of focusing on the right elements. Listen to more here - https://t.co/JfivNyDlaK #conversationalai #conversationdesign #cx #ux #syndeopodcast

Reading @revanhoe‘s awesome book #ConversationsWithThings - lots of underlining and post-its happening here. Studying #conversationdesign is seriously one of the most fun things I’ve done in a while.

Find myself triggered by aspects of #UX that come up (although #conversationdesign is my focus). I don't like a question embedded in a sentence, and I don't like "Yes" or "no" buttons. On a quick read the "Yes" relates to the last verb (discard) which isn't what it does.

Thanks to @dnaijatechguy was able to build a personal chatbot.@VoiceflowHQ @ReamBraden ….. #AI #Conversationdesign #prompt

Don't just let anyone train your NLU model! Our new video explains why you need an expert. Learn more: https://t.co/7yQUjeAcm6 #ConversationDesign #AI #Chatbots #NLU #DataScience

#LLMs in regulated industries. #Throwback to @oliverlennon asking Vodafone's Nat Walker, about leveraging LLMs within the context of a regulated industry. 🎧 - https://t.co/JfivNyDlaK #generativeai #syndeopodcast #conversationalai #cx #conversationdesign

*OUT NOW* 🎙 Crafting conversations: a deep dive into Conversational design with Nat Walker🎙 Delighted to have @imnatwalker , Chatbot Experience & Linguistic Lead at Vodafone on the #SyndeoPodcast. 🎧- https://t.co/JfivNyDlaK #conversationdesign #conversationalai

🚨We are thrilled to announce the launch of Dynamic Conversation Designer from https://t.co/XxTVIEUGeB with #generativeAI to help teams design chatbot conversations in minutes and go live faster by 50%. Read more: https://t.co/KiYpZ3elEu #DCD @MarTechSeries #conversationdesign

This is why #ConversationDesign is such an important, but, sadly undervalued skill. Really @AustralianSuper? Image description Question to chatbot “my dad has died. How does my mum access his super? A: please repeat with a shorter sentence, or keywords Q: dad died A: same again