🚀 Supercharge your Gorgias support with AI. Join us Aug 19 @ 10AM ET to see how ecom brands are using Voiceflow to build AI agents that resolve Gorgias tickets without changing your toolstack. Live demo, real outcomes, free template. 🔗 Save your spot:

Find exactly where to improve your AI agent — and measure the impact. Try evaluations today👇.

📈 Insights over time. See how your changes impact performance with trends tracked over days, weeks, or months. Spot wins early. Catch issues before they grow. (5/6)

⚡ Batch or auto-run. Evaluate hundreds of transcripts at once, or let evaluations run automatically as new conversations happen. (4/6)

📂 Evaluation templates. Save your custom criteria as templates so you can measure the same way every time — and track results metric-by-metric. (3/6)

✏️ Define your evaluation style. Pick from 5-point ratings, binary yes/no, text-based feedback & more — all driven by your own success criteria. (2/6)

📊 Meet Evaluations: analytics built for iterating your AI agent with confidence. Grade performance, track trends & uncover improvement opportunities — without feeling like you’re doing homework. Here’s what’s new 🧵 (1/6).

Analyze & debug your transcripts faster than ever. Explore the redesigned transcripts interface today:.👉

🖱 Button click visualization. Watch how users interact — from typing to button taps — and see what drives engagement. Understand the “why” behind their next move. (5/6)

🔍 Granular filtering. Thousands of transcripts? No problem. Filter by time, user ID, platform & more to find exactly what you need — in seconds. (4/6)

🛠 Debug logs. See your agent’s decision-making step-by-step, message-by-message. Get the details: latency, credit usage, even the code behind each message — so you can fix issues at the root. (3/6)

🎧 Call recordings. Replay every phone conversation to hear exactly how your agent performs in real-world calls — or follow along with the written transcript. Hear the tone, catch the nuance, and uncover insights you’d miss in text alone. (2/6)

🚀Introducing transcripts: a redefined way to understand and improve your AI agent’s interactions with your customers. This redesigned interface makes reviewing customer messages, agent responses, and call recordings a breeze, unlocking greater business value. Here’s how👇(1/6).

Your AI agent just got a whole lot smarter with our Google Sheets integration. Work with Google Sheets to: .💻 Add and update sheet.💻 Create new sheet.💻 Get rows.💻 Get sheet. Connect your Google account with just a single click in the Agent step:

Thought we were done with integrations? 😏. Your agent can now send SMS mid-chat with our new Twilio integration!. Use cases unlocked:.📲 2FA.📲 Booking updates.📲 Link sharing during calls .📲 Post-call follow-ups. Upgrade your multimodal game here 👇

🔓 We just unlocked a major upgrade: Voiceflow agents can now trigger any Make scenario straight from the Agent step. Personalized marketing, data cleanups, sales follow-ups — your agent can do it all. Start building now 👇

RT @Vapi_AI: The fastest teams in AI aren’t just building models. We are excited to announce @reambraden, CEO and Cofounder of @Voiceflowh….

📧 Your AI agents can now send emails with our new Gmail integration .• Booking confirmations.• Post-call summaries.• Invoices & lead nurturing.• And more. Try it free👇.

Happy Monday! What's everyone working on today? 🤔.

🚀 We quietly dropped something big. Workflow generation is now live!. Just prompt what you want — and we’ll auto-build your workflow using Agent steps. And yes, it connects tools too 🙌. Give it a spin and tell us what you think 👇