@AdobeCare I legally own CS5. Old PC is dead, installer says "activation limit". Chat support failed me for 2 weeks. No human, no help. I’ll report this to UOKiK if you don’t reset my activation. #AdobeSupportFail #ConsumerRights

Adobe treats customers like thieves — blocking activation of legally purchased CS5 lifetime to force subscription sales. Is this the company you want to support? @AdobeCare #AdobeSupportFail #ConsumerRights #DigitalOwnership

An Indian guy comes on, doesn't know the answer to my question, and puts me back on hold. #adobesupportfail

@bit101 agreed. telling cs3 customers to buy CS4 is a big shaft for many. #adobesupportfail

@AdobeCare So my legal perpetual license is now useless because my old PC died? No reset possible? That's not "no support" — it's locking out paying customers. #AdobeSupportFail #ConsumerRights

@AdobeCare Thanks for the link, but I’ve already tried community forums without success. I’m asking Adobe to manually reset my activation limit so I can use my legally purchased CS5 license. Please escalate this issue or provide a direct solution. #AdobeSupportFail