Hadijah
@hacreary
Followers
32
Following
3K
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228
Joined October 2012
Are you ready for a technical outage? 🔌 Check out our latest infographic to discover the five things you need to get ahead and ensure you’re ready for any reliability emergency. ✅ #poweroflogs
https://t.co/tBkUXbjMYz
sumologic.com
When a technical crisis happens, you need your go bag to react fast. Learn how to prepare for an outage with these five key elements.
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🚀 Today we're unveiling new capabilities for the PagerDuty Operations Cloud! Modernize your operations centers, standardize automation practices, and transform incident management with our latest innovations. Learn more ➡️ https://t.co/Ujl1XUrwg2
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Attending #SalesforceWorldTour NYC? Don't miss our very own Kat Gaines's (@strawberryf1eld), theater session to learn how SLA management with @Salesforce Service Cloud and PagerDuty creates a seamless and proactive customer experience. Event details ➡️ https://t.co/D4SruW8TDQ
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🗓️ Next week, join our Senior Developer Advocate Kat Gaines (@strawberryf1eld) as she teams up with @hiverhq and other industry experts at HiveMind Boston for an insightful panel on AI vs Human: The Future of Customer Service in 2024. Save your spot now ➡️ https://t.co/7fW9OdBsFx
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🎉 Exciting news! Private Status Pages join our Public Status Pages, making PagerDuty your go-to platform for seamless communication with internal and external stakeholders during major incidents. Learn more ➡️ https://t.co/IF0V2OuuZI
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✨ Transform your customer service experience with PagerDuty Ruleset for @ServiceNow CSM! Learn how automated escalation and improved SLA management can help streamline your customer service operations, save time and prevent SLA breaches ➡️ https://t.co/IdgMyh4fdS
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🗓️ On September 28th, discover how PagerDuty Private Status Pages enables teams to consolidate communication tools, drive operational efficiencies and break down silos to deliver exceptional customer experiences. Register for the live webinar ➡️ https://t.co/Bwl8KQkc7Z
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Get the latest scoop on PagerDuty Status Pages with our upcoming Twitch stream on August 16th at 10 am PT. 🗓️ Tune in ➡️ https://t.co/EkDYIfd4nZ
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📣 Big news 📣 Our own status page is now powered by PagerDuty Status Pages! With all the features and benefits to proactively deliver the communications you need. https://t.co/TPSrm0prAu
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This week, I had the opportunity to spend the day learning and building community with @pagerduty's Black and Latine team members in our Atlanta office at an inaugural grassroots ArrayChella event hosted by our ERGs. In a fireside with @hacreary, one of our ERG leads and member
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Episode 2 is coming! Tune in next Monday, June 12 where @hacreary will demystify the difference between "Customer Success" and #CustomerService... Tune in live with your questions at 1pm PT//4pm ET https://t.co/u6ZraeYjRh
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Finally made it to the @pagerduty booth at #SalesforceTour NYC! If you're around, head to the @SlackHQ theater in the Slack Frontiers area at 2:00 eastern for my speaking session, and visit our booths in the Slack Frontiers area and in the campground!
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✅Direct communication between technical and CS teams ✅Faster resolution ✅Improved customer experience Learn more about PagerDuty for Customer Service in ServiceNow CSM in our recent announcement https://t.co/te3co7wXVx
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Immediate information sharing 🤝 Easy setup PagerDuty Status Pages are quick to get up and running and ensure your customers are always in the know. Don't believe us? Join our webinar on January 26 to learn all about it! https://t.co/zzN1YbRl4N
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We loved listening to our CEO Jennifer Tejada's insightful conversation about #InterruptWork and how organizations can effectively manage the flood of noise in this era of work with Ducan Hooper at #WebSummit. If you're in Lisbon, join us tomorrow for...
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Tuning into 451Nexus? Register today to hear from PagerDuty's Justin Shie as he joins Sheryl Kingstone on her panel: Customer experience: Redefining Value in the Digital Economy: https://t.co/SvH924a3ve
pages.marketintelligence.spglobal.com
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Congrats to my friend Mya King for being honoured as a #DutonianChangemaker 🎉 @PagerDuty is always looking for the next bright leader to join the team, so check out our careers page for open opportunities: https://t.co/SGOlmUFiWX
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Build bridges between teams. Empower your #CustomerService teams to resolve customer issues quickly without ever leaving the PagerDuty dashboard https://t.co/Tn4ATFSg8c
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Get certified in PagerDuty for #CustomerService, which empowers service agents to speed up time to resolution and improve customer satisfaction https://t.co/VxsiE5hJNb
pagerduty.com
Learn the key role your Customer Service Teams can play in resolving incidents faster to help better enhance your customers overall experience.
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