Mathilde Collin
@collinmathilde
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Co-founder & Exec Chair at @FrontHQ (YC S14).
Joined February 2010
Life is greater than the company you're running:
fastcompany.com
Building a company is a marathon, not a sprint.
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Map comparing four generations of kids how far they were allowed to roam 😕
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I’m glad I made the cut, but disappointed to see that only 6/100 are women. Of all the fields that maybe 𝘮𝘪𝘨𝘩𝘵 justify a gender imbalance, I just know that investing isn’t one — especially in seed investing where so much of the bet is on the founders.
businessinsider.com
Business Insider's annual Seed 100 list recognizes the early-stage investors who provide crucial support to budding startups.
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I continue to be so impressed by what Adam is building—and how he's building it.
I’m feeling blessed to share: Owner raised $120M Series C and is now at a $1B valuation 🦄. Mom-and-pop restaurant owners are being crushed by huge corporations. We’re using this cash to arm them to fight back. •. This round was co-led by 2 perfect partners for us:. Alex
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💯.
I'm skeptical of most classic modern feminism interpretations of the world, which often overuses sexism as an explanation for things. But it does seem increasingly true to me that men are much more overconfident and more likely to pretend to know stuff they dont.
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RT @lennysan: Fundraising is arguably the most high-stakes, confusing, and heartbreaking part of a founder’s job. You have to learn how to….
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❤️ Thank you, Clint!.
@garrytan I have been shocked so few other companies I know use Front. Our team would sacrifice any other application before they would sacrifice Front.
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❤️ thank you, Garry.
Front is actually the best email client I’ve ever used, and for anyone who is absolutely overwhelmed (busy CEOs in particular) it is a mega-unlock to make that insane Inbox collaborative across your team. Probably the least discussed productivity supercharge in all of tech.
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Dan, I give you my most intricate, powerful, precious LEGO set to date. Make of it something even better!.
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I’m incredibly proud of what we’ve built over the past 10 years. I’m also proud to pass the torch when Front’s momentum is in full swing: we’re hitting above our goals, we’re hiring in all teams, we’re shipping the most innovative stuff in years. And, of course, that’s a very.
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If I had to draw the shape of the perfect CEO for our next stage, I’d want:. - A curious, caring, assertive and ambitious individual.- An outstanding operator with a proven track-record.- Familiar with our space.- With experience of efficient growth over $100M ARR.- Who has built.
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This is the biggest (and last 😱) news I’m sharing as CEO of Front: I’m thrilled to announce that I’ve hired Dan O’Connell to become Front’s next CEO 🙌 I’m not going anywhere, l take on the role of Executive Chair, and I will continue working for
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Big day for Front! We’re excited to announce our acquisition of Windsor to accelerate our speed of AI innovation. Windsor obsesses as much as us over creating AI tools that help teams deliver incredible customer service. So happy to join forces 👯♀️.
front.com
A new chapter of AI at Front
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I'll chat with @parkerconrad on Feb 8th about why making your support metrics public is worth the risk + how to exceed industry benchmarks + how to react if your support metrics start to slip:
front.com
For our next conversation, Front’s CEO, Mathilde Collin, will sit down with Parker Conrad, the CEO of Rippling, to talk about why transparency around support is so important — and why it’s good for...
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36% Intercom, 35% Front @eoghan 👀😉.
Every startup needs a software stack — but evaluating these tools can involve a lot of trial and error. We’ve compiled a list of software preferences from your fellow Mercury customers to create the Mercury customer software stack ⬇️
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This landing page converts 7x better than the same one with a static image at the top instead of a GIF. Fascinating.
front.com
Give customers and teams the support experience they deserve. Outperform traditional help desks with a modern approach to delighting customers. Work efficiently and keep the human touch with no-code...
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If you weren't able to attend our last keynote but are interested in what our team has been working on, here it is: .
front.com
Join Front as we discuss the evolving customer support landscape and unveil game-changing new Front features. Plus, support leaders share their tips for creating a customer-first culture, company-w...
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