coding_love Profile Banner
Rachelle Rathbone Profile
Rachelle Rathbone

@coding_love

Followers
316
Following
832
Media
170
Statuses
768

Engineer, mum, author. Lover of React and GatsbyJS. Killer of house plants. Always happy to educate ppl in the ways of Australian slang.

Seattle
Joined October 2014
Don't wanna be here? Send us removal request.
@coding_love
Rachelle Rathbone
2 years
Hey @DarinPope. My team owns a Jenkins plugin and we're trying to set up feature flags and need a way to store the SDK key. Is there a way to do this for plugins? I can only find docs on storing envs at the server level.
2
0
0
@coding_love
Rachelle Rathbone
3 years
So very honoured and excited to be selected by @wid_australia to be a finalist for the 2022 Software Engineer of the Year. Can't wait to celebrate all the other amazing women that made it to the finals.
0
0
4
@coding_love
Rachelle Rathbone
3 years
2 final things I'll throw in: 1. We have neighbours who have been dragged through the mud by @aami as well. 2. The builders were planning to use insulation that is below building regulation requirements - wouldn't have known if they had completed the work when scheduled.
1
1
2
@coding_love
Rachelle Rathbone
3 years
@homerepair claims to be “a professional resource for your home repair needs” and @aami has a slogan, “we’re here to help”. What an absolute joke. Dodgy insurance - maybe something @ACurrentAffair9 would be interested in.
1
0
0
@coding_love
Rachelle Rathbone
3 years
Finally, today I was told we could have someone reassess but that it would take at least 3-4 weeks for someone to find the time to do that and that, “they will probably reach the same verdict”.
1
1
1
@coding_love
Rachelle Rathbone
3 years
To make it worse, every time I call @homerepair they say, “It’s not up to us, it’s up to your insurer” and @aami says, “We’re really sorry but we can’t do anything. It’s up to @homerepair”. Seems like a total cop out to me.
1
1
1
@coding_love
Rachelle Rathbone
3 years
I’ve reminded them that there was over 2 months between the maintenance repairs and the final moisture check. Between late June and mid September, we had A LOT of rain in my area. In fact, the BoM had this to say about the month of July.
1
1
1
@coding_love
Rachelle Rathbone
3 years
Yet @aami and @homerepair are using this as some kind of loophole to dig in their heels and not do the repairs my insurance pays them to do. Apparently they’re both concerned that water still might get into the ceiling.
1
0
0
@coding_love
Rachelle Rathbone
3 years
To step back a bit, the original building assessment was done to determine what maintenance work was needed to stop the roof from leaking. Maintenance work was done and we have since received verification this work achieved this goal.
1
0
0
@coding_love
Rachelle Rathbone
3 years
Instead, @homerepair took weeks to write up a report and then came back to tell us they still refused to complete the work. Their reason? The report from our maintenance guy and their assessor didn’t completely align.
1
0
0
@coding_love
Rachelle Rathbone
3 years
The moisture guy told me he would send his report off to @homerepair. At this point I was convinced building would continue. @aami and @homerepair had an invoice, a report, and photos of the repairs and now an additional report verifying maintenance stopped all leaks.
1
1
1
@coding_love
Rachelle Rathbone
3 years
While this was happening, one of the moisture guys came back to do a final moisture check and collect their equipment. Over 2 months had passed since the maintenance work was done by this time and the final moisture reading concluded that our ceiling was 100% DRY.
1
0
0
@coding_love
Rachelle Rathbone
3 years
So I sent the invoice. Then I was told it wasn’t good enough and that I needed to provide a report from the person who completed the work in June. So we paid more money to have a report written up and sent that through.
1
1
1
@coding_love
Rachelle Rathbone
3 years
I contacted @homerepair to try to rectify this issue, explaining that the original maintenance items were, in fact, completed and the additional items were approved. I was told to simply 'send through the invoice for the maintenance work' and then we could move ahead with repairs
1
1
1
@coding_love
Rachelle Rathbone
3 years
The additional items were not near the area that was damaged yet @aami and @homerepair insisted we pay more out-of-pocket expenses to complete these additional items otherwise repairs would not continue.
1
0
0
@coding_love
Rachelle Rathbone
3 years
The additional items were not near the area that was damaged yet @aami and @homerepair insisted we pay more out-of-pocket expenses to complete these additional items otherwise repairs would not continue.
0
0
0
@coding_love
Rachelle Rathbone
3 years
@aami sent out another assessor to redo the original maintenance report. The summary of this was essentially that we had lied and never completed the maintenance items/they were done poorly. The assessor also added several more required maintenance items to the report.
1
0
0
@coding_love
Rachelle Rathbone
3 years
At first we thought it would be as simple as that: just wait until the ceiling dried and the builders would be sent back to finish what they started. Instead, it was the start of @aami and @homerepair finding every excuse and loophole possible.
2
0
0
@coding_love
Rachelle Rathbone
3 years
When they discovered the ceiling was indeed still wet, they packed up all their things and left, leaving my ceiling with a giant hole covered by a tarp, telling us that they would be back once the ceiling had dried properly.
1
0
0
@coding_love
Rachelle Rathbone
3 years
To add insult to injury, it was after 5pm so I had no way to contact @homerepair or @aami to tell them to reschedule the builders. So at 7am the following morning the builders arrived. We informed them the ceiling was still wet but they chose to proceed anyway.
1
0
0