Chandler Craig
@chandycraig
Followers
80
Following
424
Media
9
Statuses
110
co-founder @dittofeed / alum @ycombinator / making free, open-source tools for user messaging with @maxgurewitz
Los Angeles, CA
Joined January 2023
RT @tryfondo: š @dittofeed launched! Embedded Messaging Features for Your SaaS. "Dittofeedās Embedded Components instantly add template ediā¦.
0
2
0
Super proud of this. We're helping doctors communicate with patients, teachers communicate with parents/students, accountants communicate with clients, and so much more at so many vertical SaaS companies around the world. Check out the launch on Product Hunt!.
We're live on Product Hunt with Embedded Components!.
0
0
3
RT @pkp_io: I'm glad to report that I finally found a tool that can do it all and very affordable! - checkout @dittofeed. Live for Transcriā¦.
0
2
0
RT @dittofeed: Our co-founder @chandycraig explains how to set up subscription groups and opt-in consent for marketing emails https://t.coā¦.
0
1
0
Going into 2025, the single most important way to capitalize on 1st party data is still by using identify and track events to automate messaging. If you're not doing this already, make it a New Year's resolution.
1
0
0
Pretty much every modern company and government in the world uses this event framework to deliver messages to their intended audiences.
1
0
0
Then, in 2011, @segment popularized identify and track events with their customer data platform.
1
0
0
One of the most fundamental contributions to the world of CRM and lifecycle was the concept of identify and track events that @googleanalytics and early analytics startups laid the foundation for circa 2005.
1
0
0
RT @fedchator: @TheMingjie Docs - Mintlify.Customer Engagement - Dittofeed.Internal Messaging - Matrix.Gym - YMCA.
0
2
0
One of our new users is making really cool improvements to search. If you've noticed recently (as I have) that your @mintlify docs have gotten a big search upgrade, it's thanks to @trieveai! via @producthunt.
0
1
10
If you need an email provider, @resend is my number 1 rec. Plus, @dittofeed integrates with them!. We point 99.9% of our users to them if they haven't yet decided on a provider.
Meet the new Resend integration with @dittofeed. For those who don't know, Dittofeed is the first open-source, dev-centric customer engagement platform. Learn more about this integration here: And see all integrations here:
2
0
4
Put this one off because our customers were mostly technical. Pleased to say we've finally gotten a critical mass of non-technical users to justify implementing this!.
1. We now have a low-code email editor, featuring a Notion-inspired ā/ā command interface for inserting new blocks. The low code editor makes it easy to compose primarily text based emails.
0
0
5
Hard mode (current standard) = reengineer something that's not your core product. Many vertical CRMs, POSs, etc do this. It's a huge lift that takes 6-12 months to get off the ground. But it's not impossible. @MaxGurewitz created a tutorial to help:
1
0
4
Efficient, low-latency user segmentation is one of the hardest problems to solve in automated messaging systems. Building this is possibly the biggest hurdle if you want to offer automated messaging to your SaaS customers. But you have a choice between hard mode and easy mode. .
Improved: Performance Enhancements. We've made significant improvements to our segmentation engine, resulting in a 50% reduction in compute times!. These optimizations also improve the memory efficiency of our ClickHouse queries, for our self-hosting users.
1
0
4