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@brianla1

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Buddy M Associates - Industry exec social policy/service delivery/digital govt :views/opinions my own #humanservices #digitalgovernment #socialprotection

Australia
Joined August 2009
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@brianla1
BLA
3 years
Thanks to the team @TopQuadrant for hosting #Surround Australia - 🇦🇺- working together with a #semantic led approach to developing #datafabric for better human led #decisionmaking
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@brianla1
BLA
7 months
A scammer got into my Qantas FF account. He sent a note to apologise & said he couldnt get a flight with the points either.
Tweet card summary image
abc.net.au
Qantas has sent emails to customers affected or potentially affected by a cyber attack, but it took two days for any of its senior executives to front the media. 
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@brianla1
BLA
10 months
Can the Qld Premiers Comms team tell him to not wear a suit while giving media updates on #CycloneAlfred. He doesn't have an appointment at the #WhiteHouse. He could look more sincere - perhaps Dan Andrews can lend him his #NorthFace jacket. @DavidCrisafulli
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@brianla1
BLA
10 months
Is this the CEO of @Energex #optusfail moment? We know what happened to the CEO of Optus due to her lack of visibility and upfront leadership in a crisis. #CycloneAlfred. Not expecting him to restore power, but at least regularly front the media with his sleeves rolled up.
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@brianla1
BLA
1 year
Conflict of interest, a simple principle. How can #NACC Commissioner claim mistake & hold his position? He's had several months to think about his mistake. Can anyone on the wrong side of the law say , "I made a mistake & you can't expect me to be accountable" #Robodebt
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@brianla1
BLA
1 year
The hypocrisy of the #greens who say you can't trust major parties on anything of substance but now ok to trust them to manage interest rates. Once a treasurer 'overrides' the RBA, what stops future political led interest rate settings?. Loopy & unhinged #auspol24 #auspol
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@brianla1
BLA
2 years
Is the #NACC proving to be as efficient as the hospital without patients? #yesminister #Auspol2024
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@brianla1
BLA
2 years
And commentators saying shouldn't be sent off at this level. WTF - the guy has CAT1 concussion and out of the game Had ref picked up the late hit on Walsh in the opening minute, this may not have happened. Probably let go cos it's #Origin
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@brianla1
BLA
2 years
My takeaway from @billshortenmp #NDIS review speech at @PressClubAust is a renewed focus on #socialinsurance principles. Social over commercial. Only way forward for managing tensions of coverage, adequacy and sustainability.
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@brianla1
BLA
2 years
Many thx for resolving the compensation for lost baggage. Shout out to Alanna in Customer Relations. Look fwd to flying @lufthansa again in future.
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@brianla1
BLA
2 years
Senator Farrell answered senate question time with the #agepension is not taxable - I recall the questioner led in that direction. That's a #clanger. It's taxable income although if sole income it would be below the tax free threshold. #auspol #socialsecurity
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@brianla1
BLA
2 years
Your last message @lufthansa "I understand the frustration. I have reached out to our Customer Relations team with the feedback ID which you provided earlier (36570601). And they have provided me with the information that the payment has been made." Not received.. Do a trace.
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@brianla1
BLA
2 years
A reputable company takes notice when a customer says comp pymt hasn't been received - not keep saying it has been paid. Maybe the payment was rejected in the international pyts system SWIFT Do a trace @lufthansa Does Customer Relations know how? #Ulostmyluggage FB ID 36570601
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@brianla1
BLA
2 years
Knock knock Who's there? A customer whose baggage we lost. Offer him compensation and keep telling him we paid it. But the payment didn't get through the international payments system Not our problem ..... @lufthansa @IATA
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@brianla1
BLA
2 years
Fixed itself finally - @Telstra
@brianla1
BLA
2 years
My Telstra app and browser webmail login - just spinning around - something up @Telstra ?
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@brianla1
BLA
2 years
My Telstra app and browser webmail login - just spinning around - something up @Telstra ?
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@brianla1
BLA
2 years
I suspect #Qantas Chair is digging in in fear of the domino effect on his other Chair roles. Once deemed incompetent in one what holds for the others? Surely the #AFL needs to move him on - collateral brand damage alone should be enough.
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@brianla1
BLA
2 years
I wonder how many of the rightfully vocal on the Greene/Daicos high tackle are silent when a player such as Ginnivan cops head high. Std has been set. They are all free kicks. Any doubt must go with the player in possession. It's a basic safety issue. #AFLFinals #concussion
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@brianla1
BLA
2 years
You'd think after yesterdays Senate hearing there might be some give in the rules to use flight credit. Wanted to use $600 domestic credit on Sept 18 - no way, it expires Sept 14 - but if I made an international booking I could use it. Who wins in that equation? @Qantas
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