When customer support volume becomes difficult to manage, customer retention drops, or you need a scalable operational strategy, Rush to Resolution organizes, prioritizes, and optimizes your customer support operations. Connect with me and let's talk about your customer strategy.

Plan to eliminate #customerexperience pain points in 2026. Increase customer retention, prioritize bug fixes, or develop a proactive strategy. With 20 years of building CS, I'm the right person to help. #customersupport #CustomerService #Consulting #CXStrategy #SupportOperations

Feeling stuck scaling CX operations? Visit https://t.co/7sn7zGeEJg and click 'Book Free Consultation' to schedule your free strategy session. #CustomerSupport #CustomerService #CustomerExperience #CXStrategy

#CustomerSupport shouldn’t find out about product launches from customers. #CustomerService #SupportOperations #voc #CXStrategy #ProductSupport

Struggling with AI chatbot performance? I share a weekly training cycle to boost customer satisfaction. Review, update, test—simple steps for success. Make changes this week. https://t.co/hjrV2aib78 #AIChatBot #CustomerExperience #CustomerSupport

Customer Support cannot thrive without humans. Roles will just start to look a little different. Have a productive day and an enjoyable weekend. 👋 #CustomerSupport #AIstrategy #CXstrategy #customerexperience #customerservice #CustomerEngagement

Is your AI chatbot driving customers away? Discover why they fail & how to fix them. Learn my 3-step framework to transform your chatbot: ✔️Rebuild your knowledge foundation ✔️Weekly training cycle ✔️Measure what matters https://t.co/vtZLJLwmLu

10k convos in the queue. A huge product integration just launched. This was day 1 as Head of Support. #CustomerExperience #CustomerSupport #CXStrategy #SeriesA #StartupSuccess

AI is evolving faster than most #customersupport teams can keep up with. There’s about to be a fundamental shift in how companies infuse AI throughout their products and processes. I share 5 AI predictions that will change #customerservice https://t.co/oRfLzwJ5As

I'm sharing all of my strategies about the essential skills you need on your Customer Support team. I wish someone had told me about 10 years ago that would’ve saved me so much time! https://t.co/VnayPbteYK

Is your Customer Support team leveraging the full AI Cycle? Are you missing key AI tools for CX? In this 4 minute podcast, I cover 4 key components to complete the AI-first platform for CX. 📚 https://t.co/Bj8t6oDwaE #customersupport #StartupGrowth #SaaSCX #customerexperience

🚀 I’m excited to announce the launch of my new podcast, Rush to Resolution! An AI-first CX implementation and consulting company, focused on revolutionizing customer support for SaaS startups. https://t.co/jIavHGloH8 #CustomerSupport #CustomerExperience

Ever woken up to a failed upload? Yeah, we hate it too. But it's exactly why we're SO excited to introduce a new menu bar app for macOS with indestructible uploading and automatic syncing to https://t.co/maIBcRSC2a #nomorefaileduploads Learn more: https://t.co/wWjUDtiFym

I can't believe @Frame_io is giving this away and I can't potentially win it!. #dreamstation

Looking forward to another day at #IBC2017. Swing by our booth in Hall 8 (A65) and say hi to the team! 👋🏼

After seeing them live last year, I've been waiting for this to drop! Great job @brilliancemusic

Was featured on the @intercom customers page:

I've faced 2 of the 5 issues here in #FCPX so thanks @tpayton!

This design work is crazy! Check it out:

This makes me want to watch older movies and listen more intently... Great list of movies