Rob
@bence_rob
Followers
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Following
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Media
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196
Core interests: Leadership, Business to Technology, Operational Technology Capabilities, IoT, AI/ML & Progressive Data technologies. Views are very much my own.
Charlotte, NC
Joined March 2015
RT @RGIII: Please donāt share the video of the Damar Hamlin play. Share this because we are all Praying for him and his family. https://t.cā¦.
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Unbelievable. So glad F1 introduced the halo it definitely saved a life here. #safetyfirst #BritishGrandPrix2022.
This is just happened in todayās @F1 at @SilverstoneUK .Shocked to see.
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RT @MikeHannaUAL: On behalf of our Worldwide Airport Ops team, Iād like to send a huge shout out and THANK YOU to our world class ā¦ā¦@unitedā¦.
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RT @ewrstacey: Jorge using Jet checking in our international customers. The Jet count down has began. āļø@skarabetian @rodney20148 @csarkariā¦.
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RT @AnaOcegueraa: EWR āļø @weareunited āļø Officer Stewart super excited his Father onboard as he works STAR flight UA2444 to DEN šš Best Easā¦.
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RT @McLarenF1: McLaren Racing and @Smartsheet, the enterprise platform for dynamic work, today announced a new partnership that will see Smā¦.
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RT @MikeSington: Southwest Airlines pilot is fed up with misbehaving passengers, and how his flight crew has been treated, so he steps outā¦.
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RT @ljojo: A customer getting help using āAgent on Demandā! š¤© I havenāt been this excited since I first saw a Flight Attendant use āIn thā¦.
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Excited to see Agent on Demand featured on national news! @united innovation focused on our Customers! via @nbcnews.
nbcnews.com
The travel industry is working to minimize touch points and in-person contact. Many airlines, rental car companies and hotels are urging customers to use apps for check-ins or concerns, among other...
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RT @billwatts_11: We can do 100 degrees but we found out we can do 6 degrees as well. Team is doing a great job getting ready for the custā¦.
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Taking Agent on Demand from idea to system wide activation was super rewarding these past few months. Best part is seeing the excitement from our Customers and Airport CSRs. #ChangeTheGame #CustomerExperience #CustomerService.
Day 6: Our latest innovation is here! Born during Covid, āAgent on Demandā will change Customer Service in the Airports long after we all have the vaccine. No more waiting in line! Better for agents, better for customers! Check out the video š#12DaysOfDigital @weareunited.
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Now @united: Agent on Demand: a frictionless service experience allowing Customers to engage with our frontline airport agents via video to get immediate travel assistance. No more looking for an agent, waiting in a line or downloading an app.
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RT @JMRoitman: Today is incredibly difficult. Thank you to our employees for all youāve done to care for each other & our customers under cā¦.
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We must be willing to lead with actions if different results are expected. #LeadFromTheHeart.
BREAKING NEWS: The.@MiamiDolphins players will stay inside for both national anthems. They express their discontentment with what they call āfluff and empty gesturesā by the @NFL
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So excited to be partnering with @MikeHannaUAL and @mcgrath_jonna to bring this new technology to life! Meeting our Customers where they are, especially during their day of travel, will allow us to deliver exceptional hospitality! #touchless #WeAreUnited #AssistanceFromADistance.
How cool is this! Getting great customer service using the virtual @united agent interface at ORD āļøāļø Shout out to the digital technology team and @mcgrath_jonna !!!
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Check out this technology capability that removes friction from the day of travel experience for both our Customers and Employees! #WeAreUnited #touchless #hospitality.
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