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:Cromwell: Profile
:Cromwell:

@learnwithmattc

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Senior Dir of Customer Experience #CX at @StellarWP co-founder of @GiveWP Founder/co-host of @WPProductTalk Too many "Matt's" in tech, so call me Cromwell

Braunfels, Deutschland
Joined October 2011
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@learnwithmattc
:Cromwell:
1 month
I send an email out once a week with Freemium WordPress insights on marketing, business, and customer experience for WP product business owners. Reply to that email and we can chat about your business. I answer every reply I get. Subscribe here:.
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@learnwithmattc
:Cromwell:
3 days
#WCUS .@photomatt just announced a new experimental tool called Telex. Let AI create whatever WP block you want just with one prompt. Here's my TL;DR button idea created with Telex with ONE prompt.
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@grok
Grok
19 days
Blazing-fast image creation – using just your voice. Try Grok Imagine.
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@learnwithmattc
:Cromwell:
3 days
I love this kind of collaboration, and such a great use case for how AI can empower an easier WordPress experience. #WCUS #wcus2025.
@webord
Gustavo Bordoni
7 days
Super excited to release a couple of Tools for @TheEventsCal inside of @elemntor.’s new agentic AI for WordPress, see you all tomorrow at @WordCampUS #WCUS
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@learnwithmattc
:Cromwell:
3 days
RT @webord: Super excited to release a couple of Tools for @TheEventsCal inside of @elemntor.’s new agentic AI for WordPress, see you all t….
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@learnwithmattc
:Cromwell:
7 days
RT @miriamschwab: These key cards are waiting for you at the hotel, WordCampers 🗝️. Scan the QR and unlock bonus access to Angie, @elemntor….
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@learnwithmattc
:Cromwell:
8 days
I think most of you know that I'd call myself a person of faith. I called myself Evangelical for a very long time. I still am a deep person of faith, and I love being vulnerable with things of the heart and soul with anyone. But I do want to say clearly: I have long stopped.
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@learnwithmattc
:Cromwell:
10 days
RT @KatieKeithBarn2: In my #WCUS masterclass with @learnwithmattc, we’ll dig into what makes top products like @WooCommerce, @elemntor, @ws….
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@learnwithmattc
:Cromwell:
10 days
First leg of my #WCUS25 starts now!!. (#WCUS just for @remkusdevries )
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@learnwithmattc
:Cromwell:
11 days
Hey #WCUS25 people!. If you're looking for a fun, easy, walk in the gorgeous Portland woods, I'd love to connect. Portland has some of the best Disc Golf on the west Coast and I'd love to play a round with you. DMs are open to coordinate!
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@learnwithmattc
:Cromwell:
12 days
RT @greyd_suite: Oh yeah, definitely! A conversation packed with actionable tips for using AI, security, and performance.
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@learnwithmattc
:Cromwell:
12 days
Been leaning hard on ChatGPT “Projects” to sharpen my writing—helps me avoid overthinking & overexplaining. Drafting an article on my process, but I'm curious: .How do you use AI to improve your writing? Quality, speed, or both? . Drop your best tips 👇.
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@learnwithmattc
:Cromwell:
13 days
The question I raised here is one I unpacked in depth in today's blog post →
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mattcromwell.com
Refunds aren’t just money going out. They’re truth coming in; if you ask the right question and turn silent exits into insights.
@learnwithmattc
:Cromwell:
15 days
#WP Product folks!. ❓QUESTION: .Do you track/log your refunds for why they leave? Why or why not?. If you do, do you have any awesome examples or what you learned and how you pivoted based on that data?.
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@learnwithmattc
:Cromwell:
13 days
I used to approve refunds just to avoid friction. But every refund is a story—and ignoring them was costing us. By listening, we found real pain points, fixed them, and cut StellarWP’s refund rate from ~9% to 5%. 👉
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mattcromwell.com
Refunds aren’t just money going out. They’re truth coming in; if you ask the right question and turn silent exits into insights.
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@learnwithmattc
:Cromwell:
13 days
RT @KatieKeithBarn2: When I heard that my #WCUS talk with @learnwithmattc about what top WordPress product companies do differently was a “….
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@learnwithmattc
:Cromwell:
14 days
This was such a great conversation, like EVERY conversation I have with @remkusdevries . We span AI and #WCUS and security and performance and honestly it's just good. Take a listen!.
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@learnwithmattc
:Cromwell:
15 days
#WP Product folks!. ❓QUESTION: .Do you track/log your refunds for why they leave? Why or why not?. If you do, do you have any awesome examples or what you learned and how you pivoted based on that data?.
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@learnwithmattc
:Cromwell:
18 days
Workaholism doesn't mean only working way too many hours every week. It also means not being able to get your mind off your work. Ever. Ask me how I know. Currently at a beach in Denmark. With family. It's gorgeous, I love them and want more time with them. I need help.
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@learnwithmattc
:Cromwell:
26 days
Sometimes it takes just getting the right people in the room for the most quality conversation. Yesterday's episode really was 🔥 Check it out!.
@WPProductTalk
WP Product Talk
26 days
Yesterday's convo with @bgardner and @mikemcalister on the State of WP Block Themes was 🔥. If you didn't know that WPPT is where the real convos happen, take a peek here. 🧵👇🏼.
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@learnwithmattc
:Cromwell:
26 days
RT @PeakZebra: @KatieKeithBarn2 recommended a particular episode of @WPProductTalk and it was really, really useful. And it inspired me to….
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@learnwithmattc
:Cromwell:
27 days
Erin Brockovich didn’t need a CRM—she had a notebook. If your product team is guessing instead of knowing your customer, it’s time to start practicing CLAP. Capture. Label. Analyze. Pitch. Read it here:.
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@learnwithmattc
:Cromwell:
28 days
Don't let anyone tell you blogging is dead. I've absolutely loved getting into a regular blogging rhythm again, and the payoff isn't really traffic, it's the conversations it's been sparking. Discoverability is the key, not SEO. Distribution, have conversations wherever they
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