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BackEngine AI Profile
BackEngine AI

@backengineai

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We help you to drive NRR by analyzing every customer interaction, ensuring everyone from front-line teams to the C-suite is aligned to meet customer needs.

Los Angeles, CA
Joined June 2024
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@backengineai
BackEngine AI
1 year
❤️ In the SaaS world, loyalty pays dividends. Our study shows high NRR companies aren't just growing faster—they're excelling across the board. Our analysis of 47 SaaS companies reveals:. · Companies with 120%+ NRR are 3x more likely to hit . the Rule of 40. ·.
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@backengineai
BackEngine AI
1 year
💼 SaaS leaders, it's time to shake up those comp plans. Aligning incentives with NRR targets could be your secret sauce for explosive growth. Our study of 47 SaaS companies reveals:. · Companies with 120%+ NRR grow 2.5x faster (36% . YoY vs 14%). · High NRR.
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@backengineai
BackEngine AI
1 year
💡 Is customer success viewed as a cost center in your org? Our study reveals it's actually your primary profit driver. Our analysis of 47 SaaS companies shows:. · Companies with 120%+ NRR are 3x more likely to . hit the Rule of 40. · 68% of high NRR companies.
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@backengineai
BackEngine AI
1 year
🔮Want a crystal ball for your SaaS business? Look no further than your NRR. Our study of 47 SaaS companies reveals:. · NRR is 3x more stable than growth rates during . economic headwinds. · NRR declined only 2.6% while growth rates dropped . 29.6%. ·.
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@backengineai
BackEngine AI
1 year
🎯 Sales teams: Are you ignoring expansion revenue to chase new logos? Our data suggests that's leaving money on the table. Our study of 47 SaaS companies reveals:. · High NRR (120%+) companies grow 2.5x faster . (36% YoY vs 14%). · Companies with 120%+ NRR.
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@backengineai
BackEngine AI
1 year
🌊 In choppy economic waters, NRR is your anchor. Our study of 47 SaaS companies reveals:. · NRR is 3x more stable than growth rates during . downturns. · High NRR (120%+) companies maintain 36% YoY . growth vs 14% for low NRR. · NRR declined only 2.6%.
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@backengineai
BackEngine AI
1 year
🎯 Rule of 40 feeling like mission impossible? High NRR is your secret weapon!. Our study of 47 SaaS companies reveals:. · Companies with 120%+ NRR are 3x more likely to hit . Rule of 40. · High NRR correlates with 2.5x faster growth. · NRR is 3x more stable.
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@backengineai
BackEngine AI
1 year
💎 Want to triple your company's valuation? Focus on NRR!. Our study of 47 SaaS companies reveals:. · 120%+ NRR commands 3x higher multiples. · High NRR firms grow 2.5x faster. · High NRR can TRIPLE company’s valuation multiple. The key to higher valuation is.
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@backengineai
BackEngine AI
1 year
🚀 SaaS leaders, our groundbreaking NRR study is here!. We analyzed 47 public SaaS companies over 6 quarters, and the results are mind-blowing:. · Companies with 120%+ NRR grow 2.5x faster. · High NRR can TRIPLE your valuation multiple. · NRR is 3x more stable.
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@backengineai
BackEngine AI
1 year
🚀 Just listened to an insightful episode of the gtmPRO Podcast titled "Net Revenue Retention: The Golden Ticket Debate." 🎧. One standout moment was when the hosts discussed how companies often treat Customer Success (CS) as an operating cost rather than a strategic asset for.
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@backengineai
BackEngine AI
1 year
Is your SaaS company leaving money on the table? The answer might surprise you. I just read a fascinating article from Billsby on Net Revenue Retention (NRR) in SaaS businesses. It dives deep into this crucial metric that's reshaping how we think about growth and customer value.
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@backengineai
BackEngine AI
1 year
Is your SaaS company's growth strategy missing a crucial piece of the puzzle?. Just read Jake Brereton's in-depth guide on Net Revenue Retention (NRR) in SaaS from @launchnotes. It dives deep into why NRR isn't just a metric, but a growth engine for sustainable success. Key.
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@backengineai
BackEngine AI
1 year
🚀 Just listened to an engaging episode of The Sales and RevOps Podcast, "Revolutionize Your Sales with AI: Strategies & Tools for Modern Sellers." 🎧. One highlight was when Alyssa Milot shared how she uses AI for sales decks. She mentioned that by understanding the buyer's.
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@backengineai
BackEngine AI
1 year
Ever wondered why some SaaS companies thrive while others struggle? The secret might be in their retention metrics. Just listened to a fascinating @churnfm episode with @DragomirMiruna , CMO of @PlanableApp . She shared insights on tackling churn in B2B SaaS companies. Key.
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@backengineai
BackEngine AI
1 year
Ever wondered how AI is revolutionizing customer service?. I just read a fascinating blog from @HubSpot on "How AI Saves Time in Service" that explores 12 ways CS teams are leveraging AI to enhance efficiency and customer experience. Key insight: "79% of customer service.
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@backengineai
BackEngine AI
1 year
🚀 Just tuned into an episode of @WeAreMaxio 's "SaaS Expert Voices" podcast featuring @HickenLihong , CEO of @TheySaidHQ . 🎧. Lihong discussed a fascinating concept about how the traditional approach to preventing churn is flawed. She emphasized that relying solely on product.
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@backengineai
BackEngine AI
1 year
In the @HigherLogic blog post "Delivering Value with Revenue Optimization Through Communities," Varun Luthra from @Grazitti explores the transformative impact of online communities on revenue optimization. By promoting self-service and leveraging customer feedback, brands can.
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@backengineai
BackEngine AI
1 year
🚀 Just caught an episode of "Sales Strategy & Enablement Podcast" with Alastair Woolcock and Howard Brown. 🎧. @howardbrown made a compelling point about using generative AI to handle repetitive tasks like research and data consolidation. He emphasized that this not only saves.
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@backengineai
BackEngine AI
1 year
Sruti Satish's article, "How to Get Your Customer Success Tech Stack in Order," denotes the importance of a well-integrated tech stack in driving exceptional customer experiences. The connection to NRR is crystal clear: by investing in the right tools and ensuring they work.
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