Customer satisfaction - the #1 goal we're all aiming for.🏆 . In short: it is a key metric businesses use to understand and improve customer experience. Read our most recent article to find out why CSat is so important for your business.💡.

According to a recent report by Gallup, 76% of workers will experience burnout at some point in their job.🔍 . For call centers, burnout is especially common. But how can agent burnout be prevented? . We break it down for you in this article. 👇 .

We got ranked as one of the Top CCaaS Vendors 2023!.

We asked our founders Pierce, Timo and Christian what it's like to be a cool vendor.😎🚀. On top of that, we surprised them with a delicious cake at our office in Berlin for this special occasion.🎂 . But let's take a look at what they have to say about this great recognition.👇

As a remote-first company, uniting the entire team is always a unique and exciting experience.✨. Our recent journey to Italy was undeniably special, providing us with valuable opportunities to deepen our connections and strengthen our working relationships.🚀. #teamculture #team

Did you know?🫢 . Gartner recently recognized us as a Gartner Cool Vendor 2023 in the Gartner Cool Vendors in Composable Customer Engagement Platforms report.🤩 . Read the following article to get all the details.👇 . . #success #saas #customerservice #ai.

Always remember: If you put your customer first, your customer will last.✅. #cx #customerexperience

Always remember: If you put your customer first, your customer will last.✅. #customerservice #cx

RT @cxtodaynews: Welcome to the #CXFestival: A Customer Experience Event Like No Other 🎊. Enjoy a professional conference with the context….

RT @cxtodaynews: Pierce Buckley, CEO of @babelforce, joined us for our #BigCXUpdate23 to explore the power of natural language processing a….

RT @cxtodaynews: Welcome to the CX Festival: A Customer Experience Event Like No Other 🎪. Enjoy a professional conference with the context….

RT @OBJECT_ECM: 𝗯𝗮𝗯𝗲𝗹𝗳𝗼𝗿𝗰𝗲 & 𝗢𝗕𝗝𝗘𝗖𝗧 🤝. We’re excited to announce our new partnership with @babelforce. #partnership #partner #saas #conver….

RT @Hyken: Customer data can be overwhelming at times. The key is not about having a lot of data but knowing what data is relevant. The bes….

RT @PierceGBuckley: Superhuman AI, or not? What does "human level" performance mean? . #ai #ChatGPT #opensource .

Check out the latest news from "The babel". 👇. This time it's about a local company winning a rather special award. 🤭. #news #saas #technology.

How do you future-proof your customer service?.

RT @CustomerPurpose: If you're not making your customers feel special, you're missing out on a huge opportunity. #customerexperience #Marke….