Let us reintroduce ourselves: we're officially TTEC Digital today! 🎉 Head on over to our @TTECDigital account and join us at the point of conversation. #TTECDigital #CXoptimized

FINAL REMINDER! We're optimizing CX at the point of conversation over at TTEC Digital as one brand laser focused on serving our customers and clients. Help us continue the conversation over on @TTECDigital. #TTECDigital #CXoptimized

As part of our continued brand evolution, Avtex is officially becoming TTEC Digital! . We’re energized about the combination of capabilities we can bring to the CX marketplace as @TTECDigital. Follow us there to learn how we optimize CX. #TTECDigital #CXoptimized

Coming soon: one TTEC Digital brand! . We’re bringing it all together – Avtex Solutions is officially becoming TTEC Digital. W/ this exciting shift comes the switch of our social activity to our @TTECDigital account. Follow us over there to stay in the loop! #TTECDigital

From aligning your departments to prioritizing your customer to build loyalty and lifetime value, the benefits of using current state and future state journey maps to drive CX are vast. We know because we’ve seen it firsthand. Explore our top tips:

As the saying goes, “pressure makes diamonds.”. The competitive landscape in healthcare has spurred massive innovation across nearly every aspect of the care continuum. We share our findings in our latest Healthcare ebook. Download it here:

We're looking to add a Solution Architect to our team! This role will spend their time developing optimal solutions for client business challenges and then guiding the client through design, architecture, estimate, and delivery. Learn More:

The team at iQ Credit Union is no stranger to reimagining how to best serve their members. We share tips and tricks from the webinar, “How iQ Credit Union is Reinvigorating their Member and Employee Experience in the Post-Pandemic Economy,” on the blog:

Did you catch @TTECDigital's “Turning Possibility into Practice: How Data and AI Can Enrich the Member Experience in Healthcare” webinar? If not, no worries. You can watch it on demand here:

What if there was an easy way to know if your credit union is successfully modernizing experiences and operations while contributing positively to your bottom line? Thanks to our Credit Union Experience Transformation Checklist, there is!

We're hiring a Senior Consultant, Technology Consulting! This is a role where you will be able to develop sustainable business relationships with clients while implementing effective solutions through Avtex offerings. Sounds interesting? Learn More:

For financial organizations, digital transformation, experience innovation, and cloud migration go hand in hand and a cloud migration can help take your business to the next level. Learn how @TTECDigital can accelerate your own digital transformation here:

Happy Halloween! There are many spooky creatures out and about but do you know which ones are hiding inside your customer experience? Discover which 'CX Monster' is giving your customer's a fright this year.

Emerging data and AI practices can help create hybrid care structures that empower patients to bring their healthcare plans with them anywhere. Learn how to support your patients and win long-term loyalty in the latest @TTECDigital ebook:

A proactive mindset is crucial to designing a Total Experience that focuses on an important goal: creating stronger, more holistic experiences for anyone who engages with your brand. Dive into 4 detailed tips on designing more proactive CX on the blog:

Developing a cloud-based strategy that provides access to new engagement channels is only the first half of the digital transformation journey. The second wave of the digital banking revolution will focus on turning “can do” into “can do—seamlessly.”

Total Experience bridges user, customer, and employee experience disciplines into one transformational experience. If you’re searching for a guide to winning in the experience economy, @TTECDigital has got you covered:

A strong contact center agent experience can result in high, long-lasting returns, including happier, less stressed staff who are committed to your business. We outline 3 tips to enrich experiences for your contact center agents on the blog:

Trends like digital sophistication, remote work expansion, and market disruption have contributed to a very different credit union landscape. Download our Checklist TODAY to start transforming the experience you provide!.

The best kept secret is out! Working with @TTECDigital means you get powerful partnerships and passionate people who love transforming citizen experiences in the public sector. See what all the buzz is about: