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Wilmac Technologies Profile
Wilmac Technologies

@WilmacTech

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Customer interaction and workforce optimization solutions that put people first.

Rochester, NY
Joined November 2010
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@WilmacTech
Wilmac Technologies
11 months
Happy President's Day & Happy Family Day! Today, we celebrate leadership and legacy in the U.S. and quality time with loved ones in Canada! #PresidentsDay #FamilyDay #WilmacPack #OneWilmac
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@WilmacTech
Wilmac Technologies
11 months
Happy Valentine's Day! If you're looking for omnichannel, we've got it. From seamlessly connecting with your customers through multiple channels to archiving all those interactions in one place, Wilmac is your match! #ValentinesDay #FridayMemes
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@WilmacTech
Wilmac Technologies
11 months
Digital evidence is growing—how are agencies like PSAPs & DAs keeping up? In this blog, you’ll learn: - What DEMS are and why they matter - Available DEMS solutions and how they differ - The key benefits and use cases for each Read more:
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wilmactech.com
Among the leading Digital Evidence Management Systems available today are NICE Investigate (for PSAPs) and NICE Justice (for District Attorney’s Offices), each tailored to different stages of the...
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@WilmacTech
Wilmac Technologies
11 months
Great times in Vegas! Jim Giblin & Garry White hosted a happy hour yesterday during C1's SKO. A big thanks to everyone who joined us! Our partnership keeps us working hard, but moments like these make it just as rewarding. Here’s to another year of collaboration and success!
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@WilmacTech
Wilmac Technologies
1 year
Jim Giblin & Ben Bowen are having a great time at @Five9 SKO in San Diego! Check out their pictures from the event - what a great opportunity to connect with partners from around the country. Thanks to Five9 for a great celebration, be one the lookout for more events soon!
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@WilmacTech
Wilmac Technologies
1 year
Happy Black History Month! This month and every month is an opportunity to reflect on and uplift the voices that have paved the way for change, including those in the technology and customer experience industries! #BlackHistory #OneWilmac
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@WilmacTech
Wilmac Technologies
1 year
The @RBJdaily spoke with Steve McDonnell, President & CEO of Wilmac Technologies, about our journey from selling dictation machines in 1957 to becoming a leader in customer interaction data management. Read the full article here:
rbj.net
What are the key growth drivers for Rochester’s fastest-growing tech companies today?
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@WilmacTech
Wilmac Technologies
1 year
Happy Data Privacy Day! Data privacy is more than a priority, it’s a responsibility. We’re proud to uphold some of the highest standards of security and compliance, as demonstrated by our Type 2 SOC 2 certification. #DataPrivacyDay #SOC2 #OneWilmac
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@WilmacTech
Wilmac Technologies
1 year
Time is Running Out – Our Webinar Is Tomorrow! Struggling to keep customer interaction data organized and compliant? Join us tomorrow and learn how to take control—without the headaches. This is your last chance to secure your spot. Register now: https://t.co/AC4mwz8IeX
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@WilmacTech
Wilmac Technologies
1 year
Mark your calendars! We are hosting and attending several upcoming events and would love to see you there! What to look forward to: 🔓Jan. 23: Link to register: https://t.co/44yEkneAjk ☀️Feb. 3: Five9 SKO
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@WilmacTech
Wilmac Technologies
1 year
Congratulations to @Alexandra Reed for winning the annual Wilmac Tech NFL Pickem League! Thanks to the #WilmacPack for an exciting NFL season. As always, GO BILLS!!! #OneWilmac #NFL #BuffaloBills
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Congratulations to the outstanding organizations from the #GreaterROC region that made @BestCompaniesGP's America’s Best Workplaces list! GP Flooring Solutions, Vanteon Corporation, @WilmacTech, @InseroCPAs & Davie Kaplan, CPA, P.C. Full list here: https://t.co/ptrUYnNsKd
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@WilmacTech
Wilmac Technologies
1 year
Season 2 of The Wilmac Wire podcast is here! We’re back with more on the latest in customer interaction technology, and we can’t wait for you to check it out. Available on Spotify, Apple Podcasts, and our website: https://t.co/48BCFbKiAn
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@WilmacTech
Wilmac Technologies
1 year
Happy National Technology Day! At Wilmac, we believe that technology isn’t just about tools and systems, it’s about empowering people and creating opportunities for growth. Here's to the future of tech solutions with an emphasis on the people who make it all possible.
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@WilmacTech
Wilmac Technologies
1 year
Happy New Year! Now it's time to hit the ground running. We've made our resolutions and made them actionable... have you set your 2025 goals? Let's make this year great. #OneWilmac #HappyNewYear #2025 #TimetoGrind
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@WilmacTech
Wilmac Technologies
1 year
Wishing you and your loved ones a holiday season filled with peace, joy, and warmth. Merry Christmas and Happy Holidays! #MerryChristmas #HappyHolidays #OneWilmac
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@WilmacTech
Wilmac Technologies
1 year
Day 12 of the 12 Days of Wilmac! Today, Steve McDonnell wraps up our series by sharing Wilmac’s vision for the future. Thank you for joining us on this journey. From all of us at Wilmac, Merry Christmas and a Happy New Year! #12DaysOfWilmac #WilmacPack #OneWilmac
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@WilmacTech
Wilmac Technologies
1 year
Day 11 of the 12 Days of Wilmac! Today, Ben Bowen shares a customer success story where Continuity Replay saved millions, retired legacy systems, and unlocked data for AI and analytics. #12DaysOfWilmac #WilmacPack #OneWilmac
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@WilmacTech
Wilmac Technologies
1 year
Last week we wrapped up a successful 2024 toy drive! @PirateToyFund has been providing children with toys, year round, since 1995. We're grateful to be a part of this cause, thank you to everyone who donated! #Giving #OneWilmac #PirateToyFund
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@WilmacTech
Wilmac Technologies
1 year
Yesterday we had our holiday party! From crazy White Elephant gifts to good food & company, we all had a blast. When you work hard, you can party even harder! Thank you to this dedicated team for their hard work all year, we’re already geared up and ready for next year!
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