Transport Focus
@TransportFocus
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We are the voice of Britain’s transport user. We protect the interests and champion the needs of all transport users. Chief Executive: @AlexRobertsonTF
England, Scotland and Wales
Joined March 2009
From Sunday 7 December, train travel across Greater Manchester is due to become simpler, with a range of fares being replaced with just two options: Anytime and Off Peak. Read Natasha Grice's comment on these new fares at: https://t.co/qt2FD5QAVX
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A friendly can go a long way for passengers. Bus driver's attitudes are a key factor in overall journey satisfaction according to our 2024 Your Bus Journey survey. We spoke to Tyler, from @trentbartonland, who spoke with pride about his route familiarity and passion for buses.
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These changes provide an opportunity to fundamentally redesign the railway around the interests of passengers and support a more customer-focused culture. We're also also encouraged to see a strengthened role for the Passenger Watchdog. Read more at:
transportfocus.org.uk
This morning, the Government published a response to its consultation on rail reform. These changes provide an opportunity to fundamentally redesign the railway around the interests of passengers and...
We're building a railway that's fit for Britain's future - owned by the public, for the public. Today, we're introducing the Railways Bill into @HouseofCommons to set up Great British Railways and deliver a simpler, more reliable rail network.
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This week, we are proud to support National Lorry Week which celebrates the haulage industry and showcases the vital role of the sector. Learn more about how the industry is striving to make things better. https://t.co/xO73i7Eooc
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Our thoughts are with all the victims and families of those affected by the tragic incident which occurred over the weekend.
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This November 29, one guest will experience the ultimate travel reward! Play all month and let your next adventure begin at FireKeepers.
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Speaking on the programme, Alex said: "Some passengers are unaware that they can claim compensation, others think they are ineligible and there's another group, again quite significant, who just find that the time and effort required isn't worth it for the compensation."
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Alex Campbell appeared on BBC Breakfast this morning to talk about why some passengers are not claiming Delay Repay. It may not make up for the inconvenience of a delay, but claiming each time that a delay is experienced ensures that the passenger voice is being heard.
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Great line-up of colleagues from Northern and around the industry as we demonstrate our sector-leading Connect app that gives customer-facing teams live info from across the railway in one place and ability to gather feedback live from customers. Will make a real difference.
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🚌 Passengers tell us just how influential bus drivers are to a positive journey. We'll be sharing our conversations with @trentbartonland after their drivers were named as the best in the country in our Your Bus Journey survey. What makes a great bus driver to you?
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Out and about on Brighton & Hove bus listening to Alzheimer’s co-design of new buses to make them more accessible. @TransportFocus
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Transport Focus' David Charlesworth was on the ground yesterday at the official opening of Beaulieu Park station - the first new station on the Great Eastern Main Line in over 100 years.
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We look forward to celebrating #NationalLorryWeek and championing the backbone of our economy. Our 12-month, cross industry action plan is aimed at improving facilities so that drivers can do their job safely and keep Britain moving. Learn more at: https://t.co/xO73i7DQyE
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Our latest edition of Transport User Voice is out now! Featuring: ✍ @AlexRobertsonTF : Making a change ⚡ Improving accessibility with EV charging and motorway service stations 🚅 Reflections from our joint research with @merseyrail Read in full at: https://t.co/6tWzQpuJyM
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Lorry drivers fulfil a vital role in our economy and attracting more women into the industry can help ease driver shortages. Working conditions need to be improved and comments from our survey tell us that there are still areas to address. Learn more at: https://t.co/xO73i7Eooc
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In the final instalment of the @railway200 series at Aston University, Matt will join an expert panel that will explore the challenges and opportunities of the current railway industry. Learn more at: https://t.co/TmLj3RiC2R
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❤️We’re proud to have joined @motoway, @Roadchef, @welcomebreak, and Getlink Customs Services in signing the @TransportFocus #pledge to improving the experience of every #disabled customer on the #road.
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In our latest edition of Transport User Voice, we place a focus on improving accessibility on the road network. After our accessibility pledge and call for accessible EV charging infrastructure, the time is now to ensure that nobody gets left behind. https://t.co/uupwUO8YLf
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Lorry drivers fulfil a vital role in our economy and attracting more women into the industry can help ease driver shortages. Working conditions need to be improved and comments from our survey tell us that there are still areas to address. Learn more at: https://t.co/xO73i7Eooc
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Our latest edition of Transport User Voice is out now! Featuring: ✍ @AlexRobertsonTF : Making a change ⚡ Improving accessibility with EV charging and motorway service stations 🚅 Reflections from our joint research with @merseyrail Read in full at: https://t.co/6tWzQpuJyM
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We're working hard to raise awareness to the issues of insufficient parking capacity, poor quality rest stops and the safety of drivers and their vehicles. Through industry collaboration we can make a real difference for lorry drivers. Learn more at: https://t.co/xO73i7Eooc
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