John Richardson
@TheCafeExpert
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Daily news and advice for running a profitable hospitality business from John Richardson - author, consultant, speaker.
London
Joined December 2008
#kickstart @DWP Can you please confirm the payment schedule for Kickstart employees? - it is supposed to be "approximately one month" after we pay them. It's now three months which is outrageous and nobody will reply to my emails.
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As ever, useful research and insight from KAM
1-in-3 UK adults say they will return to pubs/restaurants when they re-open with outdoor seating and service only. Great news for hospitality. Let's hope for sunshine. ☀️ Full blog here: https://t.co/5BOZtujLwW
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@RishiSunak @TheCoffeeTweet has something important to say on behalf all of us independent coffee shops and cafes... #dearrishi #saveourcoffeeshops
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My message to @RishiSunak on behalf of clients, my FB group @Caffe_Culture and the industry - please share. @thecafeexpert
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We always open up with ‘Hello, how are you?’ Lots of people just say their order without acknowledging us. ‘Can I have a latte?’ But others will start talking. Some don’t stop ha ha. What we really really find is that people, including us, do like to have a talk. A thread...
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Keeping on top of your finances is going to be a top priority as we come out of lockdown. To support, we have created a new two hour training session, broken down into four specific blocks, to help you, your managers and staff to understand the financials. https://t.co/doTky87PxX
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New reopening checklist (with explaining video) plus multiple additional cafe and coffee shop resources now on one page @Caffe_Culture
To help you digest the info on the reopening of the hospitality industry, we've put together some resources to help you to open as safely & profitably as possible, including a re-opening checklist from @TheCoffeeTweet. https://t.co/PYYAVF57r3
#coffeeshop #cafe #hospitality
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Cracking interview with Ryan from @attendant_uk - well worth a listen.
@TheCoffeeTweet speaks to Ryan De Oliveira of @attendant_uk, hearing how they have re-worked all parts of their business, how they have supported staff during lockdown, and why all operators need to consider the specifics of lease terms in the future. https://t.co/8no1Vx9UZb
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https://t.co/AFmrJ8DH5a New training for coffee shops and cafes to ensure they can re-open as profitably as possible.
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Join Alice Rendle of @Edgcumbes and John Richardson @TheCoffeeTweet for CaffèInsights. They explore what can be done in terms of generating cash now, how to examine your current operational processes, and why you need to be a bit "Barrow Boy". https://t.co/TCQ6CQFdRp
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CaffèInsights returns with @EspressoEmbassy in Budapest, offering interesting insight for UK viewers since Hungary is out of lockdown. We discuss how the business is being managed now and what needs to be done to maximise sales during the next phase. https://t.co/NsljG9IQSP
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How to survive and thrive post-Covid. John Richardson returns for CaffèInsights, offering coffee shop owners a blue-print for surviving the current lockdown and some essential tips on how to keep the business afloat, https://t.co/3RK6RReySS
#coffeeshop #cafe #coffeeindustry
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As ever - a great pleasure to talk to Paul @Baltzersens and hear his usual considered and excellent thoughts.
Paul Rawlinson from @baltzersens, opened a bakery a week before the lockdown. For CaffèInsights, he talks through the four phases of the COVID crisis and what we can expect as we move through them. https://t.co/qPma8QSrsI
#coffeeshop #coffeeindustry #coffeeroasters #hospitality
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Today's CaffeInsights features Maxwell Colonna-Dashwood sharing his views on the growing online coffee market, his decision-making process for new ventures and how his business is surviving, and in some projects thriving, in the current situation. https://t.co/qPma8QSrsI
#Coffee
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Caffe Culture Insights 1 https://t.co/H6DGheMhx3 via @YouTube
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Great to hear Chancellor @RishiSunak give 2.5m hospitality workers reassurance “there will be no cliff edge to furlough scheme, working to figure out most effective way to wind down & ease people back into work in a measured way” and we are working on protocols to keep them safe
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Can restaurants and bars survive social distancing? Many face closures with mass unemployment without Government help. @RagsMartel spoke to @BarrafinaDNst, @DowneyJD, @AngelaHartnett and others about the need to extend furlough and a "time-out" on rents.
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Rent cuts seen as essential for restart by more and more operators - current govt stance of sort it between parties no longer tenable without intervention #nationaltimeout
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Keep going. Protect the jobs. Save livelihoods. A message for @RishiSunak. #NationalTimeOut
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It's tough but there are tangible, practical, tasks you can be doing now to give yourself the best chance when you get open. In this video, with @Caffe_Culture I go through 9 predictions and 12 of these solutions.
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