EdgeTier
@TeamEdgetier
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475
Following
910
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465
EdgeTier is bringing intelligence to your customer contact centre operations. Happier Customers. Better Data. Lower Costs.
Dublin City, Ireland
Joined February 2016
Exciting news! We’ve been featured on the @Siftedeu 100: UK & Ireland Leaderboard, a showcase of the top 100 fastest-growing startups.🤩 Want to see who else made the cut? Check out the leaderboard: https://t.co/n4m1yoPPAI
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EdgeTier @TeamEdgetier Raises €6 Million in Series A #SaaS #AI #Analytics platform for #CustomerExperienceManagement #seriesA to further develop its product roadmap and continue its journey of growth and innovation #funding
https://t.co/cuXod4q3Ay
thesaasnews.com
EdgeTier Raises €6 Million in Series A
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Congrats to the following 🚀on their funding! @TeamEdgetier Raises €6 Million in Series A @ClimateView Secures €14 Million in Funding @cargofive Raises €1.8 Million in Funding #saas #technologynews
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EdgeTier is going 🚀🚀🚀. Today we announce our Series A fundraise from @smedvigcapital @ActVC and @Episode1VC -funding to bring more real-time AI-driven insights on customer conversations to customer-facing teams globally. #startup #funding #jobfairy
edgetier.com
We are delighted to announce that we have raised €6 million in Series A funding in a round led by Smedvig Capital, with participation from Episode 1 and Act
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Contact centres specialist @TeamEdgetier raises €6 million in Series A round led by Smedvig Capital #retailtech #startups #CustomerExperience #ArtificialIntelligence
retailtechinnovationhub.com
EdgeTier, which helps contact centres improve the customer experience using AI, has raised €6 million in Series A funding in a round led by Smedvig Capital, with participation from Episode 1 and Act...
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We are delighted to continue to support @shane_a_lynn, @High_Tower_Man and Ciaran Tobin from @TeamEdgetier in creating the customer engagement data layer. Onwards & upwards! 🚀 https://t.co/SR7k5qtX6M
eu-startups.com
Increasing appetite for automation in contact centres is driving significant demand for new tech to step in. And with AI and machine learning being all
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Big day for all at @TeamEdgetier as we announce our €6m Series A fundraise today from @smedvigcapital @ActVC and @Episode1VC. We're seeing huge appetite for our conversational insights products across multiple industries - exciting times ahead! #startup
edgetier.com
We are delighted to announce that we have raised €6 million in Series A funding in a round led by Smedvig Capital, with participation from Episode 1 and Act
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Congratulations @High_Tower_Man and all the team @TeamEdgetier. https://t.co/42meBiFZq5 via @businessposthq
businesspost.ie
Award-winning firm provides AI tools to enhance customer service
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Want to validate an idea? Or test something? Or answer a question quickly in your #customerservice data? Now with EdgeTier, you can search by meaning, not by keyword - it's a game changer. Quantify your thoughts, not your keywords. #vectorsearch #ArtificialIntelligence
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It’s hard to beat in person craic. We had the full @TeamEdgetier crew back in Dublin last week! Proud to say we’ve reached the “we have to book an area in the pub” size of company! #startup 🚀 ✨
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Four more of our "Emerging" entrepreneur cohort that will be making their way to Cork for The Entrepreneur Experience tomorrow are @paulinekwasniak of @Fine_deeds Brendan Staunton of Amara Therapeutics, Albert Williams of @perkforce and the team from @TeamEdgetier #EntExp24
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We welcomed Shane Lynn founder of EdgeTier. EdgeTier core business is to improve customer experience through real-time AI system. @shane_a_lynn @edgetier
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We’ve looked at five #AgentAssist approaches for customer care centres in our latest article. Read why it has become a popular method to improve agent performance right here: https://t.co/k84nThVZoT
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#AgentAssist has become a popular method to improve agent performance while maintaining or even improving customer service. Our latest blog examines agent assist approaches for #customercare #contactcentres Read More: https://t.co/k84nThVZoT
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Looking to improve performance at your contact centre? Read why text classification is a perfect mechanism to “dip your toe” in the machine learning world for customer contact centres. #machinelearning #ai #customerservice #customerexperience
https://t.co/a4i1M7pEIM
edgetier.com
Text classification techniques can be used by contact centres to enhance reporting, improve auto responses, and reduce agent handling times. In this post we look at how text classification works and...
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Thinking of embarking on a #chatbot journey but can’t get your head around the basics and jargon? Check out latest blog. https://t.co/p0HL5PHeaq
#conversationalinterface #chatbots #ArtificialIntelligence
edgetier.com
Customer contact deflection with chatbots; it's the quintessential example of AI for a contact centre. The instant a customer first touches your contact
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Want to start out with Chatbots? Looking for efficiencies in your data centre? Conversational Interfaces may be part of your answer. https://t.co/p0HL5PHeaq
#conversationalinterface #chatbots #ArtificialIntelligence
edgetier.com
Customer contact deflection with chatbots; it's the quintessential example of AI for a contact centre. The instant a customer first touches your contact
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New Job based in Dublin - Senior Sales Development Representative @TeamEdgetier
https://t.co/MydhZY8H93
#Hiring #Dublin #Startup #jobs #TweetMyJobs #Hiring #Recruitment #jobfairy
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3 brands presenting this Friday offering stellar #cx service. From analytics to real-time issue data, optimising digital engagement & quality assessment productivity. @TeamEdgetier
@leaptree
@joulicaio Register: https://t.co/WTGzCt93JD 21.01.2022. 11am IST. #ccmacommunitychat
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