EdgeTier
@TeamEdgetier
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480
Following
915
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466
EdgeTier is bringing intelligence to your customer contact centre operations. Happier Customers. Better Data. Lower Costs.
Dublin City, Ireland
Joined February 2016
Exciting news! We’ve been featured on the @Siftedeu 100: UK & Ireland Leaderboard, a showcase of the top 100 fastest-growing startups.🤩 Want to see who else made the cut? Check out the leaderboard:
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RT @TheSaaSNews: EdgeTier @TeamEdgetier Raises €6 Million in Series A. #SaaS #AI #Analytics platform for #CustomerExperienceManagement #ser….
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RT @SaaSOpps: Congrats to the following 🚀on their funding!. @TeamEdgetier Raises €6 Million in Series A.@ClimateView Secures €14 Million in….
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EdgeTier is going 🚀🚀🚀. Today we announce our Series A fundraise from @smedvigcapital @ActVC and @Episode1VC -funding to bring more real-time AI-driven insights on customer conversations to customer-facing teams globally. #startup #funding #jobfairy
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RT @RTIH_RetailTech: Contact centres specialist @TeamEdgetier raises €6 million in Series A round led by Smedvig Capital #retailtech #start….
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RT @ActVC: We are delighted to continue to support @shane_a_lynn, @High_Tower_Man and Ciaran Tobin from @TeamEdgetier in creating the custo….
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RT @shane_a_lynn: Big day for all at @TeamEdgetier as we announce our €6m Series A fundraise today from @smedvigcapital @ActVC and @Episode….
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Want to validate an idea? Or test something? Or answer a question quickly in your #customerservice data? Now with EdgeTier, you can search by meaning, not by keyword - it's a game changer. Quantify your thoughts, not your keywords. #vectorsearch #ArtificialIntelligence
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RT @shane_a_lynn: It’s hard to beat in person craic. We had the full @TeamEdgetier crew back in Dublin last week! Proud to say we’ve reache….
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RT @CorkBIC: Four more of our "Emerging" entrepreneur cohort that will be making their way to Cork for The Entrepreneur Experience tomorrow….
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RT @ml_labs_irl: We welcomed Shane Lynn founder of EdgeTier. EdgeTier core business is to improve customer experience through real-time AI….
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We’ve looked at five #AgentAssist approaches for customer care centres in our latest article. Read why it has become a popular method to improve agent performance right here:.
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#AgentAssist has become a popular method to improve agent performance while maintaining or even improving customer service. Our latest blog examines agent assist approaches for #customercare #contactcentres . Read More:.
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Looking to improve performance at your contact centre? Read why text classification is a perfect mechanism to “dip your toe” in the machine learning world for customer contact centres. #machinelearning #ai #customerservice #customerexperience.
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Thinking of embarking on a #chatbot journey but can’t get your head around the basics and jargon? Check out latest blog. #conversationalinterface #chatbots #ArtificialIntelligence.
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Want to start out with Chatbots? Looking for efficiencies in your data centre? Conversational Interfaces may be part of your answer. #conversationalinterface #chatbots #ArtificialIntelligence.
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RT @dublin_startups: New Job based in Dublin - Senior Sales Development Representative @TeamEdgetier . #Hiring #Du….
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RT @CCMA_Ireland: 3 brands presenting this Friday offering stellar #cx service. From analytics to real-time issue data, optimising digital….
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