Lady GT (no longer a Dame), House of Lords Crossbench Peer, Chair Sport Wales, and Dof E, DL, Mum, Welsh, Paralympian. Email greythompsont
@parliament
.uk
In boxing alone, ignoring her other sporting success, Commonwealth, European, World & Olympic Champion in the amateurs. Now a professional World Champion. We are witnessing Welsh sporting greatness
@LLPrice94
Outstanding performance. 👏🏻🥊
Oh look,
@Eurostar
changed their website text about assistance in St Pancras. It's now about "the repair state of the wheelchair" not about using the wheelchair at all. 😂 Still not a very welcoming text but better than before.
A good day for trains. New street there to meet me. Onto next train. The new staff member checked the ramp, toilet and wheelchair space before I got on 🥳
Sat in New Street passenger assistance earlier + heard staff telling a passenger ‘when you know what train you’re getting, book it via the app + let us know’. It took every fibre of my being not to yell “you don’t have to book, turn up + go is a LEGAL right” across damn lounge
Update on le shitshow: New Street insisting they DID call and apparently it’s even marked on the paperwork that they called. Who knows. All I know is someone fucked up here and it sure as shit wasn’t me
WTAF 🙀 this is unbelievable. How are mystery shoppers “role playing” as disabled going to give accurate and helpful feedback?! How was this even allowed?
Thank you to the lovely young man you realised what was going on. Offered to help before we got into the station got off the train to look for member of staff and said he’d wait or stand in the door until I got off. Thank you.
I've always wondered this...... I have these tags that you can put on people's luggage to tell em not to put it in wheelchair spaces.
Get them from
@stickmancrips
Oi
@NetworkRailBHM
, why was I just stranded on a train at Birmingham international, resulting in me pulling the alarm and fellow passengers running upstairs to get assistance, because YOU hadn’t told international I was coming?! Please explain yourselves
This shocked me
@Doug_Paulley
, but there are even worse examples than this on 🚍 &🚉.
Just this morning, I had to balance half of my chair on the bus ramp to get on before getting the other half onto it because the shelter-pavement space was too narrow
.
@TfL
I would like to file a complaint because the 8 bus that arrived at stop H at 20:04 did not let me on because the driver said the ramp was not working. Please file for me and DM me the complaint number.
Disappointing, but not entirely surprising behaviour, considering the RDG’s willing participation in the DfTs ticket office closure plans…
Yet another example of the culture change needed across UK railways.
Thank you John for doing this. This is incredibly important. Conflating data on booked assistance and TUAG is appalling. Feels like they’re trying to remove our legal right. Thanks
@Doug_Paulley
as well. Over to you DfT