The Property Ombudsman
@TPOmb
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Impartial and independent service resolving disputes between consumers and property businesses. Bluesky: https://t.co/jkEi4q7CW9
Wiltshire, UK
Joined January 2012
This week, we're highlighting Cliffords Estates, based in Leicester, for passing our compliance audit on first inspection.
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We've been speaking at #Propertymark's Renters' Rights Act Roadshows to help letting agents understand what the Act means for them. We've shared insights from our casework, and highlighted what agents and landlords can do now to prepare.
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Lowest price for USA-made 100% organic cotton shorts @ATGUSAMade I hope these inspire someone out there to build closer to home, wherever that is.
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Congratulations to the winners at the 2025 @allagentsuk Customer Experience Awards, decided entirely by verified customer reviews. TPO-registered businesses took home 29 awards, recognised for delivering exceptional service and putting their customers first. 🎉
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Amanda and Oliver faced months of leaks and damp in their rented home, with slow responses from their letting agent. Read our recent case study to find out what happened and how letting agents can best support tenants in this situation:
tpos.co.uk
Case studies on a range of issues across different sectors using the most recent examples.
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Independent estate agent Michelle Roper, in Northumberland, has passed our compliance audit on first inspection. We audit more than 2,000 businesses each year to make sure they have certain measures in place to protect consumers. https://t.co/mIBljhKYjs
tpos.co.uk
We support businesses to be fully compliant and deliver a high standard of service to their customers.
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We'll be at @TheNeg Conference tomorrow - come and say hello! đź‘‹ Stop by stand 24 to find out how we support property businesses to promote best practice and resolve issues early. #thenegotiatorconference
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The FANG 1.0 vs. 2.0 ratio appears locked in a declining wedge pattern. One may wonder what percentage of investors (who contributed over $250B in net flows into large-cap core and growth ETFs this year) are aware of this (source ycharts).
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The Government has launched a new guidance campaign to help landlords prepare for the changes that will be introduced on 1 May 2026 as part of the Renters' Rights Act. https://t.co/vMGgkfc8CB
housinghub.campaign.gov.uk
Landlords, you will need to get on top of these important changes. they will effect how you manage your tenancies. read the guidance at gov.uk/rentingischanging
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The Property Ombudsman has welcomed the Government’s roadmap for the Renters’ Rights Act 2025 that sets out how the legislation will be implemented. https://t.co/uDEbMAtupT
tpos.co.uk
The latest updates about our service, policy developments and insight reports to promote best practice and prevent complaints.
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Vorbild Property Management, based in London, has passed our audit and was compliant on first inspection. We proactively audit businesses to make sure they are operating in line with best practice. Find out more about our audit process: https://t.co/mIBljhKYjs
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On NOTUS, a new podcast hosted by congressional reporter Reese Gorman, explores a lawmakers’ backgrounds, their journeys to Washington and what drives them.
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Our head of assessment and dispute resolution Gemma Adams recently spoke at the @LandlordInShow about the Renters' Rights Act and the challenges and opportunities it will bring. #LandlordInvestmentShow #RentersRights
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We’re looking forward to welcoming members of our Industry and Consumer Forums to the QEII Centre in London this week. We'll be discussing key topics affecting consumers and businesses, such as the Renters' Rights Act and home buying and selling reform.
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At this year's @EAMasters_, TPO-registered businesses were recognised across 21 award categories for delivering exceptional customer service and helping to raise standards in the industry.
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This week, we're highlighting independent estate agent Jason Kates, based in Surrey, for passing our compliance audit on first inspection.
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The Renters' Rights Act has now become law, representing a major milestone in housing reform. The Act aims to ensure a fairer, safer and more secure private rented sector and will be delivered through additional laws.
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The PERFECT GIFT for the red-blooded, flag-waving, American patriot in your life! TVLW is the best-selling, high-tech political action thriller from award-winning author, WH Hawthorne.
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Nationally, more than seven million people are estimated to have been deceived by a scam in the past 12 months. If you’ve been scammed: 👉 Talk to your bank or card 👉 Report the scam to Action Fraud on 0300 123 204 👉 You can also contact the Citizens Advice Consumer Service
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Our policy manager Charlotte attended the @tpi_online Annual Conference last week and met with property professionals and organisations, including the @FoPRA. It was an insightful event with sessions on property manager qualifications, risk management and future tenure reform.
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Do you follow all our social channels? Find us on most platforms, including Bluesky for the latest news, advice and developments to our independent service.
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