TCF
@TCFNZ
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We bring together the telco industry to resolve regulatory, technical and policy issues. In doing so, we enable the best possible outcomes for NZ consumers.
New Zealand
Joined December 2015
CERT NZ is looking for SME owners to take part in a co-design session for a new website which will help to keep businesses and their customers secure online. This will be a two-hour workshop on Monday 24 July in Wellington. Please email info@cert.govt.nz if you’re interested.
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Falling confidence in New Zealand’s consumer protection regime has triggered a new campaign to help the public know their rights and effectively 'normalise' complaining through dispute schemes such as the Telecommunications Dispute Resolution. https://t.co/0h8BdhB4oa
interest.co.nz
'It's OK to complain': consumers urged to know their rights, and use them, after confidence drop
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I can let you know that we've checked in with the major telcos in Auckland and all are monitoring the weather but report no issues at this point. We will hold a Telco Emergency Forum (TEF) call this afternoon to see if we need to activate the forum. ^PB
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ALERT: Phishing scams target NZers to install remote access software. You may be at risk if you receive an unsolicited txt that contains a link or a number to call. Don't click the link or call the number provided. Find full information here:
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The sandbagging stations will be open from 8am to 8pm (or while stocks last) on Saturday 11 and Sunday 12 February at: 📍 East Coast Bays Church, 87 Hastings Road, Mairangi Bay 0630 📍 Glover Park, Glover Road, St Heliers 1071 📍 13-15 Westgate Drive, Westgate 0614
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The TCF has activated our Telecommunications Emergency Forum (TEF) in preparation for the arrival of Cyclone Gabrielle. We will work with NEMA and regional civil defence agencies to support the sector through the storm. ^PB
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Interesting read from our friends at CERT NZ. They have noticed new techniques and tactics across many common scams including phishing, phone scams, online shopping scams and romance and investment scams. https://t.co/FUYr0PhwGI
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Update from the lawyers on the new public safety communications network for New Zealand's first responders. https://t.co/fk7PsmtBre
thelawyermag.com
The firm is one of several major firms to take part in the massive deal
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Every year in the lead up to Christmas there is a spike of second hand mobile phone sales online. Online scams are on the increase across all digital platforms. Don't be caught out. https://t.co/gN1LmPZyfs
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Thinking of buying a 2nd hand phone this Christmas? You may want to think again. There is always an elemnt of risk because the phone may have been reported lost or stolen and be blacklisted. Always check the IMEI number before you buy. https://t.co/m5d9B2Rxlw
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About 30,000 households and businesses in rural communities will be receiving better broadband connections after new contracts were signed between the government and Crown Infrastructure partners. #broadband #tcfnz
https://t.co/z0vHEUJ5wI
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Is your telco on the naughty list? There are a handful of providers locking out 100,000 consumers from the Telecommunications Dispute Resolution scheme. #broadband #tcfnz #telecommunications #commercecommission #tdr
https://t.co/zw3r52KnI9
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And the winners are...... Check out the award winners for Broadband and Mobile in the NZ Compare awards 2022 https://t.co/K79GkonXb0
#broadband #telecommunications #tcfnz
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Our December newsletter has landed. Find out about the latest scams and fraud circulating, read the update on the new Public Safety Network for NZ and look into the remote users scheme to get remote households connected to broadband. https://t.co/j8lmP6nSNL
tcf.org.nz
Another year in the bag and I swear they’re passing faster than ever. While the last few have been somewhat odd to put it mildly, 2022 was at least a little bit brighter and more entertaining.
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A new governance framework is coming for the TDR with more autonomy and an increased emphasis on public awareness. That’s important because not all telcos belong to the TDR scheme and it’s a vital part of the relationship between telcos and customers. https://t.co/KGFpgB0nqZ
tcf.org.nz
The Telecommunications Dispute Resolution (TDR) service has undergone a year of change with a new structure launching early next year.
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NZ Compare have just launched Mobile Compare - a complete win for consumers. It is a quick and easy tool to use which is 100% free. #Prepay / #PayMonthly / endless #data - you can choose the filter to find the results which fit you. Check it out https://t.co/KpUSn7wHtP
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In the Black Friday scramble for bargains, do keep an eye out for fake websites. Here is a helpful article highlighting three mistakes to avoid. #scams #FraudAlert #tcfnz #telecommunications #blackfriday
https://t.co/VKQxK3f76n
stuff.co.nz
Watch out for scams, use a credit card for peace of mind and remember a bargain is only a bargain if you actually need the item.
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It's your chance to input on the way @ChorusNZ roll out fibre. How important is speed versus reliability? How about closing the digital divide by extending fibre to more communities? Take the survey and have your say. #broadband #fibre #tcfnz
https://t.co/Nbfq8HjNom
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Poor or unreliable internet connectivity? The Government have announced a remote users' scheme that might just help you get set up with a grant. To apply or find out more, check out the crown infrastructure website
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