Stonewater has appointed Katie Teasdale as Head of Customer Voice and Influence, a brand-new role that will be dedicated to delivering effective customer communications, engagement, complaints and feedback. Follow her at
@StonewaterKatie
Against all odds, six previously homeless veterans have completed a self-build scheme in Leominster, Herefordshire and will be enjoying Christmas in their new homes.
Read more about this project with
@HfdsCouncil
and
@H4V_Alabare
on our website;
We're beyond delighted to hear that our South Asian Women's Refuge has just received a prestigious Women In Housing award. Well done to all our colleagues there for their devotion and dedication to this amazing scheme
#WiH
@WomenInHousing
We've been announced, once again, as one of the largest strategic
@HomesEngland
partners with
@YourGuinness
. Together, we'll be delivering more of the homes needed to help address the housing crisis affecting people and communities across the country:
What a fantastic end to
#RaceEqualityWeek
!
This morning, our Co-Chair of 2GeTher (our Black, Asian and Minority Ethnic colleague networking group) Surena Masih sat down with John Barnes to discuss the uncomfortable truth about
#racism
.
We’re really pleased to welcome 8 new graduates as part of the
@GEM_Housing
programme providing a real insight into Stonewater & the housing sector. They will follow a development pathway, attend learning events & complete a
@CIHhousing
Level 4 qualification.
#discoverstonewater
We’re celebrating as it’s our 5th Birthday!
We’re really proud of the work we’ve done, the families we’ve housed and the people we’ve supported the past five years.
We're so proud to be finalists in 5 categories for the
@_HousingHeroes
awards 2020, including Equality, Diversity and Inclusion team of the year, and Development team of the year. You can read the full shortlist here
#HousingHeroesAwards
We are immensely proud to be nominated a massive 5 times at the Inside Housing Development Awards! Including being recognised for:
Best Development Team - large. Well done all!
See our other nominations here:
@IHDevelopment
#ihdawards
#AffordableHousing
We’re proud to have been selected to work with Legal & General
@landg_homes
as their largest management partner. This will allow Stonewater to provide many more affordable homes to more people in housing need.
Congratulations
@sue_shirt
- finalist for the Woman of the Year: Tenant/Customer Focus award at the forthcoming
@womeninhousing
awards - shortlisted this year from a record number of entries!
We're letting off the fireworks tonight as Nikki's been named a
@24Housing
#40OverForty
award recipient for her commitment to social housing.
The reward recognises housing professionals over 40 who have been working in the sector for more than 10 years.
We're committed to our mission for everyone to have a place to call home. That mission extends to deliver homes in rural environments too.
We're determined to tackle the housing crisis and champion the work the sector does in rural communities.
#RuralCommunitiesTogether
One of our Sales Executives for Stonewater Homes,
@BevBoothJones1
, shares the importance of rural housing for local communities and some of the affordable rural schemes she's currently working on.
#RuralCommunitiesTogether
We’ve worked with
@HfdsCouncil
to transform two vacant properties in
#Hereford
into six flats that now provide supported housing for
#homeless
people in the city. Find out more about the project:
Tonight's the night! We are immensely proud to be nominated for a massive five awards at the Inside Housing Development Awards this evening. Including being recognised for:
Best Development Team - Large 👍 Good luck everyone!
Did you catch us at
@PrideBrighton
this weekend?
A group of our colleagues attended
#BrightonPride
, celebrating our LGBTQ+ colleagues and customers, as well as the work we do at specialist refuges like our Safe Space.
Like many, it's been a challenging time for our development team. We're really proud of the work they do.
It was fantastic to see their hard work resulting in Stonewater achieving 18th place in
@InsideHousing
’s Top 50 Biggest Builders list, here's a snapshot of their work:
We're delighted to welcome the promotion of two of our Customer Experience Directors into our management team.
@Is_Varey
has now been appointed as Director of Housing Service Development and
@dave_lockerman
as our Director of Housing Operations.
More:
Look at our new Lion sculpture at ‘Naomi Close’ in
#Dorset
. Thank you to the artists who created them - we think it really puts it on the map! Read more about the amazing tribute and story behind the sculptures plus the talented artists.
We’re consistently striving to deliver affordable homes to the people who need them most, so it’s fantastic to see this reflected as we’re ranked as a Top 25 Developing Housing Association in this year’s Top 50 Biggest Builders survey 🏠
It’s our birthday! 🎉
We’ve achieved so much in 7 years, with over 76,000 customers and built over 4,550 homes. We’ve even funded the planting of over 15,000 trees through our partnership with the
@CommForestTrust
.
Thank you to all our customers, partners and friends. 🎂
Linda was our first colleague to complete through our
#myOwnHome
scheme, back in January.
Reading her story, it’s great to know that she can finally relax and not worry about her living situation, now she’s in a home that she loves!
For the very first time, we’re giving
#artists
of all disciplines across England the chance to win up to £75,000 to work with our development team and customers to create public art for five of our schemes. 🖌
Find out how to enter:
#BlundenPrize
Yessssssss it's official
@StonewaterUK
are one of the top 100
#BestCompanies2020
to work for.
#proud
that this year we are 67th amongst 100 other brilliant companies. Well done to all and thank you to our fantastic people who make us what we are
#discoverstonewater
Our Retirement Living residents in Leominster are making the most of the video calling feature on their new
@TunstallHealth
Vi IP warden call system. Each resident is able to keep in touch with their neighbours whenever they want, helping them feel less isolated safely.
You’re not doing your job if you’re not thinking about EDI —
@JadeBradfordUK
On the latest episode of
#SWOnTheAir
🎙️ our panel discuss allyship and how to ensure you're taking meaningful
#ActionNotJustWords
.
Listen:
Spotify:
On Tuesday 2nd June, 3-5pm, our ASB Strategy Manager Hannah will be on Facebook answering questions from our customers on anti social behaviour, and what we’re doing to support our communities.
Huge congratulations to Jon Jones from our Customer Contact Team - Gold winner for going the extra mile for our customers!
#CustomerExperience
#ukccfawards19
By responding quickly and adopting safe, new working practices including paperless sign-ups, we’ve been able to support over 170 essential customer moves during the lockdown period. We'll continue to follow government guidance, welcome new customers and minimise empty homes.
A GOOD NEWS STORY FOR XMAS: A group of former soldiers who were homeless have built their own homes in Leominster. They worked with charities,
@HfdsCouncil
& builders Stonewater and J Harper and Son to build 19 affordable new homes
We're thrilled that Sue has been shortlisted for a
@womeninhousing
award after going above and beyond when one of our estates in
#Amesbury
, Wiltshire, became the focus of investigation in relation to the
#Salisbury
Novichok poisoning.
We committed to donate £1 to
@Shelter
for every
#ICS
survey completed by our customers. We’re really pleased to say that we have donated £600 to support the vital work of helping millions of people every year struggling with homelessness. Thank you so much for taking part 😁
To help mitigate the environmental impact of our development work we will plant six new trees for every home we build. One of those trees will be at the development itself creating a sense of place at our
#newhomes
#DiscoverStonewater
Natalia Kerr, a Senior Coach at our Quay foyer in
#Poole
has worked in supported housing for a number of years and here, she explains what she enjoys most about her job.
#StartsAtHome
#DiscoverStonewater
Understanding the experiences of low-paid homeworkers has never been more important.
Take a look at this article from
@dave_lockerman
, our Customer Experience Director on why we cannot afford to overlook the challenges of home working.
We were joined by partners
@HfdsCouncil
, J Harper & Sons Ltd,
@AlabareUK
and
@longleighfound
at our ground-breaking veteran community-build scheme, Noden’s Mews in
#Leominster
for a royal visit from HRH the Duke of Kent this month
🏳️🌈Happy LGBTQ+ Pride month! Here at Stonewater we celebrate the importance of equality, diversity, and inclusion – It’s at the heart of everything we do
#PrideMonth2021
We know that right now, for a lot of our customers this is an uncertain and worrying time. We’ve made a little something to show that we’re still here for them.
With the help of our fantastic colleagues across Customer Experience, Stonewater have housed over 2400 people and families in the past year, working tirelessly help support each and every one of our customers.
A big thank you to everyone involved, what an amazing achievement!
...and here it is, in all its glory: our
#BestCompanies2020
award - presented to Surena Masih, HR Business Partner, Human Resources and David Blower, Executive Director (Corp Services), Directorate, by Glenn Dimelow from
@bestcompanies
🎈 👏🏻
Our Executive Director
@JLStonewater
has been speaking to
@insidehousing
to outline how we are helping to speed up the construction of affordable homes 👍
Great to hear our Director of Homes, Catherine Evans giving evidence to Parliament’s
@CommonsHCLG
Committee on reaching net zero in
#housing
. Alongside
@NHBC
and
@NHC
Catherine is talking about the need for funding, ambitious targets and getting the sector to
#NetZero
We are deeply saddened at the passing of Her Majesty, Queen Elizabeth II. As a mark of respect, Stonewater is closed for the rest of the evening, and tomorrow (Friday 9 September). For emergency repairs, please contact our out of hours service on: 01202 319 119
So proud to hear that, along with our partners
@becgUK
we've been nominated for the 'Best use of video' and 'Best content targeted to the CSR community' awards by
@Corp_Content
for our Hidden Homeless video (2018)
Fingers crossed everyone!🤞🏻
We’re delighted to be announced as a finalist for OUTSTANDING TENANT ENGAGEMENT
@Tpasawards2020
. Fantastic recognition of the incredible work from our colleagues and customers.
#tpasawards20
.
With calls to National Domestic Abuse Helplines increasing by 25% since lockdown, we recognise more than ever the essential service by our Refuges and Safe Space. Our domestic abuse support services are still open and welcoming referrals. Lockdown doesn’t mean you have to stay.
We are driven by our vision for everyone to have the opportunity to have a place that they can call home.
That’s why we support the
#HomesAtTheHeart
campaign, calling for the government to put homes at the heart of the coronavirus recovery plan & invest in social housing.
We’re thrilled Andy Hood, one of our Supported Housing Locality Managers, has been asked by
@FoyerFederation
to become Vice Chair of their South West Network! Congrats Andy!
#DiscoverStonewater
A new report, funded by
@longleighfound
has revealed that introducing low tech gadgets to retirement living schemes can have a major impact on health and well-being.
We worked in partnership with
@StirUni
to produce the report, which you can read here:
A year in the making, Stonewater is extremely excited to announce that the new ‘Swindon LGBTQ+ Safe Space’ is open for referrals!
#TransformingLives
#SafeSpace
We're so excited to hear who will be crowned winners tonight
@womeninhousing
#WIH19
We've got our fingers crossed for our very own;
@sue_shirt
Cordelia Johnney, Rosie Norman, and all those who work in our South Asian Women’s Refuge in Bedford
Had a great day at
@StonewaterUK
opening event at Stoke Sub Hamdon, Somerset - 14 beautiful affordable homes in a rural location, complete with community edible garden. Great working in partnership with
@Southsomersetdc
and
@JonesBuilding
We are proud to celebrate
#100yearsofcouncilhousing
. We continue to work with our local authority partners to achieve our vision of everyone having the opportunity to have a place they can call home. Here our customers tell us what makes their house a home.
Seen as an inspiration to her team, there’s no challenge Naomi Mooney shies away from and so we’re really pleased to see her achievements recognised in
@hqn_news
' Housing’s Next Generation shortlist. Congratulations!
There is a buzz at Stonewater about being chosen to work with
@landg_homes
as their largest management partner. Excited to put their customers at the heart of everything that we do.
A brilliant day at our first LGBTQ+ and friends networking group in Oxford, celebrating diversity within the workplace and how to make everyone feel at home at Stonewater.
@stonewalluk
#ComingOutDay
Our Executive Director, Sue Shirt, tells us why she loves her job;
“I love working for Stonewater because providing a safe secure home helps to create successful lives, as I hold this close to my heart, coming to work brings real personal satisfaction."
#IAmStonewater
We're delighted to say that Jon Jones, from our Customer Contact Team, has been shortlisted for Going the Extra Mile in the 2019 UKCCF Awards! Congratulations Jon!
#DiscoverStonewater
We already have a number of our Stonewater colleagues and contractors signed up to run, walk or jog for
@STagainstDV
! Have you thought about taking part in this challenge too?
#RunningTogether
50 of you have already signed up, so as Jon Bon Jovi once said - "Wohoo we're halfway there"!!!🤘🏼💯😏
Ellie Hepworth, from ST Running Team will be also running this September! Remember to join our Strava account and keep us posted on your progress!👟👟
#RunningTogether
We're driving forward with installing electric vehicle charging points and infrastructure on new and existing developments🚗
We've co-designed an approach that will also facilitate existing customers to install EV charging points on their driveways.
More
We visited our newly built homes in Charminster, Dorchester yesterday. Some of the design features on these homes are great! Credit to Wyatt Homes
#affordablehousing
We're proud to say we've just started work on a site in Kidderminster that has not been used for more than 20 years! We're working on the old Victoria Sports ground site, delivering 45 much-needed affordable homes for local people in the area 👍
Really pleased to confirm that we have taken handover of our final 3 homes at Pemberly, Weymouth. They were looking lovely in the south coast sunshine! The shared owners will be very happy to be able to move in this month 😃.
Please join in with us and the rest of the nation at 8pm for a big round of applause to show all frontline NHS workers our appreciation for their ongoing hard work. Thank you each and every one of you!
#clapforourcarers
#clapfornhs
#staysafe
We’ve announced new flexible payment arrangements to support customers who are experiencing financial hardship as a direct result of the coronavirus outbreak giving the opportunity to manage finances over the coming months, in a long-term affordable way.
Fantastic to see
@vikki_mccall
and our INVITE project right at the heart of a conversation to help
#ukhousing
deliver a more joined-up approach to helping customers live well for longer in our homes
#housing22
During this
#ScrutinyWeek
, Scrutiny and Customer Involvement Manager,
@MHhousingl
and the members of our Panel will be sharing top tips for involving customers and keeping them at the heart of everything we do.
#cx
We’ve adapted our referrals model to open up more bed spaces, supporting more people & their families fleeing domestic abuse following a surge in case reports following the pandemic, allocating suitable accommodation & offering virtual coaching sessions.
We’re thrilled to have won Best Asset Management Innovation at the
@hdawards_
! A huge well done to all our teams who worked on our successful integration project, creating more effective systems which reduce the potential for errors, resulting in a better service for customers.
Colleagues across the business decided to ‘give something back’ this year by rallying together to get Xmas Boxes’ for 150 customers. Co-ordinating the efforts is Chief Elf Catherine Preece. “Helping families in need this Christmas has been wonderful. I’m so proud of everyone!”
Today’s the day! We’re delighted to share with you
#OnTheAir
episode 1🎙️We have
@DBallardhousing
, Clare Bray and David Blower in the studio talking about the last 5 years and what’s to come. Tune in and listen, here:
We recognise that as a result of the coronavirus some of our customers have experienced significant reductions in their household income.
We are contacting those customers who may be in the greatest need of our support, making sure we’re offering support where it's needed most.
Our Sales & Services team are celebrating their first
#vrtb
completion today with a glass of well earned bubbly following six months of preparation and hard work. Well done to all for such a fantastic achievement!
Delighted to announce that we are finalists for two
@insidehousing
Development Awards, for Best Partnership and Climate Change Retrofit Project of the Year!
We’re so proud of our teams that worked incredibly hard to make these developments happen during a tough year.
#IHDA
Delighted to be named as the 3rd most sustainable housing provider by
@housingdigital_
! The result is a testament to the work we’ve been doing over the last 12 months to reduce our carbon emissions and recognises our commitment to
#sustainability
.
Our specialist LGBTQ+ Safe Space, for those fleeing domestic abuse, has been adapted to meet all social distancing and hygiene government guidance to ensure we can continue providing vital services