Steven Van Belleghem
@StevenVBe
Followers
35K
Following
25K
Media
3K
Statuses
27K
International keynote speaker - Author - Entrepreneur. Core topic: customer experience in a digital/AI driven world
Joined May 2009
Customer Experience trends for 25: The Rise of AI Agents and its impact on #CX
https://t.co/IiQe8RuDpJ
1
0
2
Most companies claim they're customer-centric, but few truly deliver. What's the secret to a customer-obsessed culture? CX expert @StevenVBe shares 4 powerful transformations to bridge the execution gap and drive loyalty and growth. 👇🧵
1
1
2
CX Tip: Go JOY SPOTTING in your company! by Steven Van Belleghem https://t.co/TAbegAgJoU via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty
0
1
2
How the Love of 100 early AirBnB customers were the start of their global success https://t.co/PXMDd3ljaB via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty
0
1
2
🛍️ @StevenVBe, world-leading expert in #customerexperience and the #author of A Diamond in the Rough, analyses how @shoptemu is taking on the giants of #ecommerce. https://t.co/S7bvmjH1fr
0
2
1
What distinguishes actual loyalty programs from marketing loyalty programs? Don't miss @StevenVBe on #AmazingBusinessRadio as he discusses creating a customer-centric culture, emphasizing the importance of effective empathy. https://t.co/CCSEDUnjnd
#customerservice #CX
1
1
2
Wie verbaasd is over de usb-drop van Factcheckers had gewoon in 2022 mijn interview met @StevenVBe op @Apache_be kunnen lezen. "Er is altijd wel een personeelslid dat zo’n stick vindt en zijn nieuwsgierigheid niet kan bedwingen." Gevolg: bedrijf gehackt. https://t.co/f4Mhkn5gUZ
apache.be
Techexpert Steven Van Belleghem waarschuwt voor laagdrempelige digitale oorlogsvoering.
0
3
3
Time for a new episode of RADAR, our monthly @nexxworks podcast! Last show of 2023: enjoy! https://t.co/UAGqxa3b0u
open.spotify.com
Radar - by nexxworks · Episode
0
1
0
CEOs think they are customer-centric and probably want to be, but obviously, the people who make that determination—customers—disagree. I recently interviewed with @StevenVBe to discuss how to bridge that gap. https://t.co/1Arw25cJWi
#customerservice #customerexperience #CX
0
1
3
Don't miss this week's Amazing Business Radio! We have @StevenVBe, CX expert and author of A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture. https://t.co/CCSEDUnjnd
#customerservice #customerexperience #CX
0
2
2
Ever wondered why your customer-centric initiatives fall flat? @StevenVBe has the answer: "Micro-decisions." It's not just about flashy presentations; it's the small choices that model a customer-centric culture. https://t.co/WDHqAYKNmG
@Forbes #Leadership #CustomerCentricity
1
1
4
Super happy with this amazing review of 'A Diamond in the Rough' in @Forbes by @Hyken
https://t.co/8BshlGCLd7
0
2
5
Check out my new video: 10 Customer Experience Trends for 2024. #CX
https://t.co/ogfIpYEYKd
0
0
5
10 top books about creating a customer culture that delivers https://t.co/N08GgULFWA via @StevenVBe on @Thinkers360 #CustomerExperience #Marketing
0
1
4
Happy to share my annual list of 10 Customer Experience Trends for 2024. #CX #CXtrends #trends24
https://t.co/lYbINSydhu
0
1
5
Thank you Elite Magazine for a very nice review of 'A Diamond in the Rough'.
elitebusinessmagazine.co.uk
A Diamond in the Rough by Steven Van Belleghem
0
1
2
New article on MyCustomer : does your company play in a packed or in an empty stadium? #CX
https://t.co/dQRhut11AC
0
0
0
10 dingen die we van Disney kunnen leren over het creëren van een magische CX https://t.co/ya24sMotuQ door @stevenvbe
marketingfacts.nl
0
1
2
'Als je denkt dat je alles over goed versus slecht in Customer Experience nu wel gezien en gehoord hebt, heb je een tijdje geen boek van @StevenVBe gelezen.' @JeanineDijkhuis las zijn nieuwste > https://t.co/zV9RXwK52z VD_Management
managementboek.nl
Als je denkt dat je alles over goed versus slecht in Customer Experience nu wel gezien en gehoord hebt, heb je een tijdje geen boek van Steven Van Belleghem gelezen. Met zijn nieuwe boek ‘De Ruwe...
0
2
5