GM. We had our all-hands company retreat last month, I collected all costs in a blog post, and shared what we believe the ROI of a retreat is -

RT @baptistevod: @Prezly Extremely satisfied with our new newsroom: . 🙏 @Prezly.

here's my annual @stripe feature wish list: . - Be able to disable zero invoices during trials, we use sequential invoice numbering across our account. Every invoice number needs to be accounted for, these zero invoices (a lot due to free trial) are wasteful. - Be able to have.

RT @SkySportsRugby: MUST WATCH WOW! 🤩. An INCREDIBLE moment as South Africa perform a passionate rendition of their national anthem 😅🇿🇦 htt….

We have over 520 paying customers, we only lost 5 the past 3 months. Not 5%, 5 in total. In 2023, we lost 20 customers in total. If your churn is low, anything is possible.

I'm completely not into this, but I so want this. One of the most beautiful things I've seen.

How I used to book hotels? .Go to booking, compare locations, prices and book on there. How I currently book hotels? .Search on Google Maps, find a dozen hotels, send them all an templated email with my dates and requirements. The latter is faster, cheaper and quality rooms.

The power of MS in the wild: People asking for a teams link for calling, people being annoyed you still use Zoom, . Not using Teams is seen as not being able to open a .doc file.

@Prezly @DeepLcom

We've just released AI auto-translations in @Prezly . It's powered by @DeepLcom in the background and pretty bonkers how good the quality is.

TIL: you can use Airdrop to easily get a link from your phone to your macbook. #iphonenewbie.

An ideal customer profile (ICP) might be ideal from a use case perspective, but be not-so-ideal from a business case perspective (as in no money). Making that ideal customer profile far from ideal.

In 5-10 years we'll look back at Internet search as something ancient as driving somewhere without GPS. Think about it, search is such an inefficient way of getting the info you need: you need to click multiple links, scroll through pages, and refine your search query, while.

Our weekly All-hands with Zoom Immersive View feature. Guess who's on Linux?

Still ignoring….

Here we go ⁦@reflectnotes⁩ !

My NAS is beeping because one of the RAID drives is broken, so no data has been lost yet. I'm wondering how long I'll be able to ignore it.

Hey @intercom , can you explain to me why it's necessary to go through sales, have a contract (instead of monthly), just to have our data be within the EU? We don't want more features, just switch to EU data center.

To be fair, we did solve it by keeping our incoming USD in USD and doing the USD payments first before converting to EUR. But I still wonder why so few (even big) SaaS companies don't charge in EUR.

Why do so many EU saas companies we use charge us in USD? I'm assuming their primary currency is EUR, so it's a cost for us and them. I do agree it's a bit of a hassle, but Stripe support for the multi-currency plans did improve the last year.

All these support software companies selling AI chatbots as a way to reduce the cost of your support seem to ignore the opportunities you get with a well-trained support team. - Build a relationship with your users.- Discover serious usability issues, while not a bug, still.